Agile in distributed teams - London Atlassian User Group

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Matthew Cobby

Experiences using Atlassian tools with distributed agile teams by Kevin Smith

Technology Business

JIRA and Conﬂuence for
Agile in distributed teams
And the many, many pitfalls….
Friday, 4 July 14

Key points
• Information wants to be free
• Meeting notes are your friend
• JIRA can over-complicate user story management
• Make sure external users have training
• How to effectively communicate
Friday, 4 July 14

Can’t you just email it to me?
No.
Friday, 4 July 14

This guy is your enemy
Don’t let him sabotage your project
Friday, 4 July 14

Wallboards save lives
But remember some teams work differently…
Friday, 4 July 14

Summary of all tasks
Single page view accessible to all teams
Friday, 4 July 14

JIRA or Conﬂuence?
Which system should I create my stories in?
Friday, 4 July 14

JIRA can confuse people
User stories want to live in Conﬂuence until they’re
signed off and ready for development
Friday, 4 July 14

–Supplier Project Manager at the end of Sprint 4
“You know I wasn’t convinced, but this JIRA
thing is awesome”
Friday, 4 July 14

Conﬂuence can work better
Stories are simpler to edit in conﬂuence and people tend
to prefer to update them more here rather than in JIRA
Friday, 4 July 14

Create JIRA issue
This is awesome! Works on tables, will save you a heap
of time
Friday, 4 July 14

Training is a challenge
Make sure dev teams understand the concepts before
letting them loose on the system…
Friday, 4 July 14

Before training…
How not to manage a burn down chart…
Friday, 4 July 14

Getting better…
(apart from the time spent line)
Friday, 4 July 14

Communicating
information
In a controlled and collaborative manner
Friday, 4 July 14

Daily stand-up
• Every day
• Same time
• Same location
• No excuses
• No disruptive team members!
• Keep it to the point
• No whinging
• Take it ofﬂine
Friday, 4 July 14

Wallboards again
Seriously, they’re really important!
(and can be used for a Nerf gun scoreboard and sweepstakes…)
Friday, 4 July 14

Governance
Painful but necessary, stakeholders from all teams
Friday, 4 July 14

Co-location
If you can, do it once a week…
…then go to the pub, relationships count.
Friday, 4 July 14

Biggest learnings
• The tools do matter, having 3rd parties in a single system helps,
a lot!
• Relationships can be neglected when teams are separated, co-
locate, video-conference.
• Page restrictions cause pain - use only for commercially
sensitive information
• Get people on-board. Some people don’t like JIRA, those
people sometimes need a cattle prod…
• Sometimes JIRA is overkill, particularly for non-technical teams,
use what’s appropriate for the audience
Friday, 4 July 14

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Agile in distributed teams - London Atlassian User Group

1. JIRA and Conﬂuence for Agile in distributed teams And the many, many pitfalls…. Friday, 4 July 14

2. Key points • Information wants to be free • Meeting notes are your friend • JIRA can over-complicate user story management • Make sure external users have training • How to effectively communicate Friday, 4 July 14

3. Can’t you just email it to me? No. Friday, 4 July 14

4. This guy is your enemy Don’t let him sabotage your project Friday, 4 July 14

5. Wallboards save lives But remember some teams work differently… Friday, 4 July 14

6. Friday, 4 July 14

7. Summary of all tasks Single page view accessible to all teams Friday, 4 July 14

8. JIRA or Conﬂuence? Which system should I create my stories in? Friday, 4 July 14

9. JIRA can confuse people User stories want to live in Conﬂuence until they’re signed off and ready for development Friday, 4 July 14

10. –Supplier Project Manager at the end of Sprint 4 “You know I wasn’t convinced, but this JIRA thing is awesome” Friday, 4 July 14

11. Conﬂuence can work better Stories are simpler to edit in conﬂuence and people tend to prefer to update them more here rather than in JIRA Friday, 4 July 14

12. Create JIRA issue This is awesome! Works on tables, will save you a heap of time Friday, 4 July 14

13. Training is a challenge Make sure dev teams understand the concepts before letting them loose on the system… Friday, 4 July 14

14. Before training… How not to manage a burn down chart… Friday, 4 July 14

15. Getting better… (apart from the time spent line) Friday, 4 July 14

16. Communicating information In a controlled and collaborative manner Friday, 4 July 14

17. Daily stand-up • Every day • Same time • Same location • No excuses • No disruptive team members! • Keep it to the point • No whinging • Take it ofﬂine Friday, 4 July 14

18. Wallboards again Seriously, they’re really important! (and can be used for a Nerf gun scoreboard and sweepstakes…) Friday, 4 July 14

19. Governance Painful but necessary, stakeholders from all teams Friday, 4 July 14

20. Co-location If you can, do it once a week… …then go to the pub, relationships count. Friday, 4 July 14

21. Biggest learnings • The tools do matter, having 3rd parties in a single system helps, a lot! • Relationships can be neglected when teams are separated, co- locate, video-conference. • Page restrictions cause pain - use only for commercially sensitive information • Get people on-board. Some people don’t like JIRA, those people sometimes need a cattle prod… • Sometimes JIRA is overkill, particularly for non-technical teams, use what’s appropriate for the audience Friday, 4 July 14

22. Questions? Friday, 4 July 14

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