Whether you are new to the pharmaceutical sales training or medical device sales training field or you have just taken on training a new group of people, we hope these cards are a tool that will help you think, learn, laugh, and be inspired. Resources include: -Tips for your first 10 days as a sales trainer -How to select a training vendor -Evaluating training and its ROI -Training books to read -Training related LinkedIn groups you should join

1. WELCOME
Aboard
New Trainer!
train differently.

2. Congratulations on your new position!
If you are reading this, you have just taken on the
responsibility of educating others. Whether you are new to
the training field or you have just taken on training a new
group of people, we hope these cards are a tool that will
help you think, learn, laugh, and be inspired.
Congratulations!

3. Learning The Ropes

4. ...Well you should be!
Knowing the ins and outs of
this process can make the
difference when deadlines
are tight.
Who are the key people on your
medical, legal, and regulatory
committee? What is the process for
submitting something for review? These
are the questions you should
ask yourself to prepare for any
upcoming projects.
Are You A Know-it-all?
Learning The Ropes

5. Get all your ducks in a row!
Before you Jump
into the pond,
Gathering the proper
information can be the
difference between
sinking or swimming.
Gather up all of the existing
training materials and
assessments, and review
what the employees
have already received.
Visit cldinc.com/start
Learning The Ropes

6. know your audience before you
take the stage.
During your interview process, you likely
learned about the main audience for
which you are responsible for training.
However, are there any other roles for
which you are responsible (eg, reps,
medical science liaisons, specialty reps,
managers, execs)? Do you need to
develop for the U.S. or Global or both?
Get Your Groove On!
Learning The Ropes

7. EARLY STAGE DEVELOPMENT CAN BE THE Difference
between A GREAT LAUNCH or a crash and burn!
Is there an upcoming launch you need to prepare for?
Even if the launch is a year away, you need to get started
as soon as possible. Preparing materials and
getting them through legal, medical, and
regulatory review can take time, so it is
best to start early and ensure the
best possible materials.
3,2,1 Blast off!
Learning The Ropes

8. Your Materials could be at risk.
Are any existing materials
going into quarantine?
Most life science companies will only
approve training materials for a limited
time and eventually the materials go into
quarantine. These materials need to be
removed from the field and replaced with
updated, current materials.
Learning The Ropes

9. New Hires? Be prepared.
Are there any new hires starting?
If yes, when? You will need to make sure all of the materials are
up-to-date and available for when they come on board.
Learning The Ropes

10. Do you have the right tools?
you should Know what is Available.
Where are the training materials
stored and how are they deployed?
Does your company use a
learning management system (LMS)?
Are assessments given to learners
through testing software?
Does your company have virtual
classroom training software or virtual
meeting software you can use?
Visit cldinc.com/start
Learning The Ropes

11. What is your budget for the year?
What is the process for hiring a
vendor to assist with the creation
of the materials?
How do you evaluate a vendor?
Check out CLD’s guide on this topic.
Visit cldinc.com/es1
Failing To Plan, is Planning To Fail.
Learning The Ropes

12. experienced in the life sciences,
but new to training? Use these
resources to learn more.
- CLD’s Life Sciences Training Glossary
- CLD’s Recommended Reading List
- The Before the RFP Checklist
- Why Learning Objectives Are Important
Use Your Resources Wisely.
Learning The Ropes
Sign up for our Essentials Series to keep the
information coming your way!
Visit cldinc.com/resources

13. Know the technology Level.
Learn about your audience.
What hardware and software do they have?
Do they have iPads®
?
What feedback have they voiced about
past programs or workshops?
All of these things will guide you
in what you can and should offer
them in the future. If the
information is scarce, consider
surveying your audience or
holding a focus group.
Learning The Ropes

14. Get your Zen on.
an occassional de-stressing
will get you back in balance.
Don’t let stress get between you
and your team! Relaxation
techniques are a great way to
help with stress
management. Relaxation
isn’t just about peace of
mind, it is a process that
decreases the effects of stress
on your mind and body.
Learning The Ropes

15. Snack-Sized Learning

16. Assessment engine
An assessment engine is a software system that companies
use to administer and track assessments or tests. Most life
science companies have an assessment engine. The most
common assessment engines used by
life science companies are
Pedagogue and
QuestionMark.
Sorry...different kind of engine.
Snack-Sized Learning
For more training terms visit cldinc.com/keywords

17. Cognitive overload
Cognitive overload occurs when a learner is asked to juggle
too many pieces in their mind simultaneously. The term is often
applied to eLearning because a learner may be hearing words
and seeing text and graphics. If this is not done well, cognitive
overload can be the result and it can detract from learning.
For more training terms visit cldinc.com/keywords
Juggling is For Clowns!
Not for training professionals.
Snack-Sized Learning

18. You Have Some Reading To Do.
These will get you started.
For a full list of all
recommended reading
visit cldinc.com/goread
Snack-Sized Learning

19. Hang Out With The Cool Kids.
Here are some training-related organizations.
Society of Pharmaceutical
and Biotech Trainers
spbt.org
Q1 Productions
Q1productions.com
American Society for
Training & Development
astd.org
Snack-Sized Learning

20. Get Connected.
Connect and share
info with your peers
on these LinkedIn
groups.
Visit cldinc.com/linked
for direct links and more
group listings.
Snack-Sized Learning

21. Adam Hansard
Genzyme, Inc.
Learn your training
presentations
backwards and
forwards so you’ll
be ready to teach.
Snack-Sized Learning
Practice Makes Perfect.
“PRACTICE YOUR FACILITATION”

22. Essentials

23. Whether it is CLD or someone else, let’s give
you the tools to choose the right vendor.
10 Things to Look for in a Training Vendor
The Perfect Pair!
Essentials
Download this PDF at
cldinc.com/es1

24. It’s important to know the details
before the kickoff of a project.
Questions We Ask Clients About Their Projects
Get your head in the game!
Essentials
Download this PDF at
cldinc.com/es2

25. Are you ready to ask the tough questions?
Did they like it?... Did they learn from it?...
Did they recall it when they needed it?... Was it worth it?
Evaluating Training and Its ROI
You Never Know Unless You Ask.
Download this PDF at
cldinc.com/es3
Essentials

26. How do you avoid this feeling and make
virtual classroom training (VCT) a success?
Is anybody out there?
Download this PDF at
cldinc.com/es4
Three Essentials for Successful Virtual Classroom Training
Essentials

27. Got an Ipad? Now what?
Make sure you know what you
are getting into before you
make the switch.
4 Things to Consider Before Going Mobile
Download this PDF at
cldinc.com/es5
Essentials

28. Essentials
Proper Training
Builds Champions.
“To be the best, you
need to spend hours
and hours and hours
running, hitting the
speed bag, lifting
weights, and focusing
on training.”
Sugar Ray Leonard

29. About CLD

30. Our People Make It Happen!
About CLD
Check out cldinc.com/why-us

31. What Our Clients Are Saying.
“The CLD team is the most professional group I have
ever worked with; they are exceptional throughout
every phase of a curriculum project. From small to
big projects, they are the greatest.”
Rosemary Preisser
Senior Training Manager
Pfizer Inc.
About CLD
Visit cldinc.com

32. What We Do!
About CLD
Self-Study
Materials
Live Training
Components
Sustainability
Tools
Visit cldinc.com

33. Yeah…We Know Our Stuff.
About CLD
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34. We’re Good at Winning!
About CLD
A W A R D S
WBE CERTIFIED
For over 20 years we’ve
been winning awards for
work we produce for clients.

35. Hit Subscribe!
subscribe to our blog because it is awesome
and it has lots of useful information.
About CLD
Check out cldinc.com/blog

36. You Need It...We’ve Got It!
CLD has over 30 different e-Learning
deliverable types, with each one geared
towards specific needs of our clients and
their learners.
About CLD
Visit cldinc.com