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CLD's New Sales Trainer Resource Kit

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Whether you are new to the pharmaceutical sales training or medical device sales training field or you have just taken on training a new group of people, we hope these cards are a tool that will help you think, learn, laugh, and be inspired. Resources include:

-Tips for your first 10 days as a sales trainer
-How to select a training vendor
-Evaluating training and its ROI
-Training books to read
-Training related LinkedIn groups you should join

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CLD's New Sales Trainer Resource Kit

  1. 1. WELCOME Aboard New Trainer! train differently.
  2. 2. Congratulations on your new position! If you are reading this, you have just taken on the responsibility of educating others. Whether you are new to the training field or you have just taken on training a new group of people, we hope these cards are a tool that will help you think, learn, laugh, and be inspired. Congratulations!
  3. 3. Learning The Ropes
  4. 4. ...Well you should be! Knowing the ins and outs of this process can make the difference when deadlines are tight. Who are the key people on your medical, legal, and regulatory committee? What is the process for submitting something for review? These are the questions you should ask yourself to prepare for any upcoming projects. Are You A Know-it-all? Learning The Ropes
  5. 5. Get all your ducks in a row! Before you Jump into the pond, Gathering the proper information can be the difference between sinking or swimming. Gather up all of the existing training materials and assessments, and review what the employees have already received. Visit cldinc.com/start Learning The Ropes
  6. 6. know your audience before you take the stage. During your interview process, you likely learned about the main audience for which you are responsible for training. However, are there any other roles for which you are responsible (eg, reps, medical science liaisons, specialty reps, managers, execs)? Do you need to develop for the U.S. or Global or both? Get Your Groove On! Learning The Ropes
  7. 7. EARLY STAGE DEVELOPMENT CAN BE THE Difference between A GREAT LAUNCH or a crash and burn! Is there an upcoming launch you need to prepare for? Even if the launch is a year away, you need to get started as soon as possible. Preparing materials and getting them through legal, medical, and regulatory review can take time, so it is best to start early and ensure the best possible materials. 3,2,1 Blast off! Learning The Ropes
  8. 8. Your Materials could be at risk. Are any existing materials going into quarantine? Most life science companies will only approve training materials for a limited time and eventually the materials go into quarantine. These materials need to be removed from the field and replaced with updated, current materials. Learning The Ropes
  9. 9. New Hires? Be prepared. Are there any new hires starting? If yes, when? You will need to make sure all of the materials are up-to-date and available for when they come on board. Learning The Ropes
  10. 10. Do you have the right tools? you should Know what is Available. Where are the training materials stored and how are they deployed? Does your company use a learning management system (LMS)? Are assessments given to learners through testing software? Does your company have virtual classroom training software or virtual meeting software you can use? Visit cldinc.com/start Learning The Ropes
  11. 11. What is your budget for the year? What is the process for hiring a vendor to assist with the creation of the materials? How do you evaluate a vendor? Check out CLD’s guide on this topic. Visit cldinc.com/es1 Failing To Plan, is Planning To Fail. Learning The Ropes
  12. 12. experienced in the life sciences, but new to training? Use these resources to learn more. - CLD’s Life Sciences Training Glossary - CLD’s Recommended Reading List - The Before the RFP Checklist - Why Learning Objectives Are Important Use Your Resources Wisely. Learning The Ropes Sign up for our Essentials Series to keep the information coming your way! Visit cldinc.com/resources
  13. 13. Know the technology Level. Learn about your audience. What hardware and software do they have? Do they have iPads® ? What feedback have they voiced about past programs or workshops? All of these things will guide you in what you can and should offer them in the future. If the information is scarce, consider surveying your audience or holding a focus group. Learning The Ropes
  14. 14. Get your Zen on. an occassional de-stressing will get you back in balance. Don’t let stress get between you and your team! Relaxation techniques are a great way to help with stress management. Relaxation isn’t just about peace of mind, it is a process that decreases the effects of stress on your mind and body. Learning The Ropes
  15. 15. Snack-Sized Learning
  16. 16. Assessment engine An assessment engine is a software system that companies use to administer and track assessments or tests. Most life science companies have an assessment engine. The most common assessment engines used by life science companies are Pedagogue and QuestionMark. Sorry...different kind of engine. Snack-Sized Learning For more training terms visit cldinc.com/keywords
  17. 17. Cognitive overload Cognitive overload occurs when a learner is asked to juggle too many pieces in their mind simultaneously. The term is often applied to eLearning because a learner may be hearing words and seeing text and graphics. If this is not done well, cognitive overload can be the result and it can detract from learning. For more training terms visit cldinc.com/keywords Juggling is For Clowns! Not for training professionals. Snack-Sized Learning
  18. 18. You Have Some Reading To Do. These will get you started. For a full list of all recommended reading visit cldinc.com/goread Snack-Sized Learning
  19. 19. Hang Out With The Cool Kids. Here are some training-related organizations. Society of Pharmaceutical and Biotech Trainers spbt.org Q1 Productions Q1productions.com American Society for Training & Development astd.org Snack-Sized Learning
  20. 20. Get Connected. Connect and share info with your peers on these LinkedIn groups. Visit cldinc.com/linked for direct links and more group listings. Snack-Sized Learning
  21. 21. Adam Hansard Genzyme, Inc. Learn your training presentations backwards and forwards so you’ll be ready to teach. Snack-Sized Learning Practice Makes Perfect. “PRACTICE YOUR FACILITATION”
  22. 22. Essentials
  23. 23. Whether it is CLD or someone else, let’s give you the tools to choose the right vendor. 10 Things to Look for in a Training Vendor The Perfect Pair! Essentials Download this PDF at cldinc.com/es1
  24. 24. It’s important to know the details before the kickoff of a project. Questions We Ask Clients About Their Projects Get your head in the game! Essentials Download this PDF at cldinc.com/es2
  25. 25. Are you ready to ask the tough questions? Did they like it?... Did they learn from it?... Did they recall it when they needed it?... Was it worth it? Evaluating Training and Its ROI You Never Know Unless You Ask. Download this PDF at cldinc.com/es3 Essentials
  26. 26. How do you avoid this feeling and make virtual classroom training (VCT) a success? Is anybody out there? Download this PDF at cldinc.com/es4 Three Essentials for Successful Virtual Classroom Training Essentials
  27. 27. Got an Ipad? Now what? Make sure you know what you are getting into before you make the switch. 4 Things to Consider Before Going Mobile Download this PDF at cldinc.com/es5 Essentials
  28. 28. Essentials Proper Training Builds Champions. “To be the best, you need to spend hours and hours and hours running, hitting the speed bag, lifting weights, and focusing on training.” Sugar Ray Leonard
  29. 29. About CLD
  30. 30. Our People Make It Happen! About CLD Check out cldinc.com/why-us
  31. 31. What Our Clients Are Saying. “The CLD team is the most professional group I have ever worked with; they are exceptional throughout every phase of a curriculum project. From small to big projects, they are the greatest.” Rosemary Preisser Senior Training Manager Pfizer Inc. About CLD Visit cldinc.com
  32. 32. What We Do! About CLD Self-Study Materials Live Training Components Sustainability Tools Visit cldinc.com
  33. 33. Yeah…We Know Our Stuff. About CLD Allergy/ Immunology Animal health Arthritis/Pain Cardiovascular CNS Dermatology Dia betes Diagnostics Endocrinology Gastroenterology Hematology AIDS disease Male and Female Pediatrics Neurology/ Mental health OncologyRenal/ Nephrology Respiratory disease Vacci nes Virology Women’s Infectious Health Health care HIV/ NeonataL/ Visit cldinc.com
  34. 34. We’re Good at Winning! About CLD A W A R D S WBE CERTIFIED For over 20 years we’ve been winning awards for work we produce for clients.
  35. 35. Hit Subscribe! subscribe to our blog because it is awesome and it has lots of useful information. About CLD Check out cldinc.com/blog
  36. 36. You Need It...We’ve Got It! CLD has over 30 different e-Learning deliverable types, with each one geared towards specific needs of our clients and their learners. About CLD Visit cldinc.com

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