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NavigateHealth App:
Draft Story Board and
Wireframe
Dawne Walker, MS, MPH
MEASURE Evaluation
Palladium
October 23, 2017
ME...
Introduction
NavigateHealth is currently a concept for developing a mHealth system to digitize the
HIV/health service mapp...
Village in Africa
Have you gone
to get your
ARVs? Has your
son been
tested?
CHWNAOMI
Not yet…
Why not?
I’m scared to go to...
DILEMMA:
How does this CHW help her
avoid potential discrimination
in her community given her
HIV+ status?
What should I
d...
WIREFRAME 1
WIREFRAME 2
WIREFRAME 3
The messages will be
sent in a sequence
until all directions are
provided given
character limits.
SMS sent
to client
for r...
Let’s use
NavigateHealth
SOLUTION
What’s that?
Let me show
you!
If you would like to test your child
and get treatment, he...
The directions were
so easy to follow. It
is only 3 km away.
The SMS directions
were so helpful!
NAOMI
NAOMI
WAITING ROOM
What a great
experience! I
am going to give
feedback.
NAOMI
SMS received
once Naomi
texts
NAVHEALTH to
#5555 for free.
Her...
Naomi was one instance when this solution would be
incredibly useful. Other possible scenarios include:
• Emergency nutrit...
What are your thoughts?
Any feedback?
This presentation was produced with the support of the United States Agency for
International Development (USAID) under th...
NavigateHealth—a ‘Yelp’–like app to support community health workers in finding the best service delivery point for their ...
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NavigateHealth—a ‘Yelp’–like app to support community health workers in finding the best service delivery point for their clients, based on GIS and crowd-sourced data

Presented by Dawne Walker, Senior M&E Advisor with MEASURE Evaluation, at the 2017 GIS Working Group Annual Meeting.

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NavigateHealth—a ‘Yelp’–like app to support community health workers in finding the best service delivery point for their clients, based on GIS and crowd-sourced data

  1. 1. NavigateHealth App: Draft Story Board and Wireframe Dawne Walker, MS, MPH MEASURE Evaluation Palladium October 23, 2017 MEASURE Evaluation GIS Annual Meeting
  2. 2. Introduction NavigateHealth is currently a concept for developing a mHealth system to digitize the HIV/health service mapping (facility and community based programs and pharmacy services) and include crowdsourced feedback on service delivery. Community Health Workers (CHW) will be able to access the system on an android based smartphone to see where to send their clients for specific services, e.g. VCT, PMTCT, pharmacies, household economic strengthening, etc. Desired functionalities: • List of service outlets • Services provided at service outlets • Detailed maps of and directions to nearby service outlets based on current location • Contact information of service outlets provided • Directions and time to selected service outlet sent to client via SMS • Referral form sent to client to take to service delivery outlet via SMS • Crowdsourced reviews of service outlets
  3. 3. Village in Africa Have you gone to get your ARVs? Has your son been tested? CHWNAOMI Not yet… Why not? I’m scared to go to the village health center. I may run into someone I know.
  4. 4. DILEMMA: How does this CHW help her avoid potential discrimination in her community given her HIV+ status? What should I do? I know of this other health facility, but I’m not sure what services they offer or the quality of care. …I’m not sure. NAOMI CHW
  5. 5. WIREFRAME 1
  6. 6. WIREFRAME 2
  7. 7. WIREFRAME 3
  8. 8. The messages will be sent in a sequence until all directions are provided given character limits. SMS sent to client for referral SMS sent to client with directions WIREFRAME 4
  9. 9. Let’s use NavigateHealth SOLUTION What’s that? Let me show you! If you would like to test your child and get treatment, here is a facility outside of the village that offers both services, and it is only 3km away. It’s called Humanity First. Look at this map. How do I know that they will respect me given my HIV status? I also do not have a lot of time. The reviews are all very good! Apparently most people really like it, it gets 4 stars, and other patients have said the wait time is only 15 minutes. See here! NAOMI CHW
  10. 10. The directions were so easy to follow. It is only 3 km away. The SMS directions were so helpful! NAOMI
  11. 11. NAOMI WAITING ROOM
  12. 12. What a great experience! I am going to give feedback. NAOMI SMS received once Naomi texts NAVHEALTH to #5555 for free. Her free SMS responses
  13. 13. Naomi was one instance when this solution would be incredibly useful. Other possible scenarios include: • Emergency nutrition • Child protection • Psychosocial support services • Accessibility barriers – directions to the closest facility in real time, updated maps and service point lists in the event of disaster, humanitarian crisis Use case scenarios
  14. 14. What are your thoughts? Any feedback?
  15. 15. This presentation was produced with the support of the United States Agency for International Development (USAID) under the terms of MEASURE Evaluation cooperative agreement AID-OAA-L-14-00004. MEASURE Evaluation is implemented by the Carolina Population Center, University of North Carolina at Chapel Hill in partnership with ICF International; John Snow, Inc.; Management Sciences for Health; Palladium; and Tulane University. Views expressed are not necessarily those of USAID or the United States government. www.measureevaluation.org

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