Presented at a satellite session by MEASURE Evaluation and icddr,b at HSR’s International Conference Liverpool 2018.

1. Use of innovative mHealth supervision tools to
enhance monitoring of community health workers
Suman Kanti Chowdhury
Maternal and Child Health Division, icddr,b
8 October 2018
HSR 2018, Liverpool

2. • eSupervision system for CHW supervisor
• Monitoring tools for managers
• Management/administrative tools to manage implementation
remotely.
The presentation covers

3. • CHW work-plan review, approval and
monitoring progress
• Monitoring CHW activity and data
verification
• Preparing and submission of own
work-plan
• Report, notifications, and job aid tools
eSupervision system for CHW supervisor

4. CHW workload
Submission to supervisor
Review & approval
Data access for monitoring
Progress of work-plan
CHW work-plan review, approval & progress

5. • Monitoring of CHW’s household visit
• Verification of CHW service data
• Population registration
• Eligible couple
• Pregnant women
• ……………
• Feedback to CHW
Monitoring CHW activity and data verification

6. Access to reports, notifications, and Job aid tools
• Access to real time reports and
automatic compilation of reports
• Notification of CHWs’ pending tasks
• Work-plan approval status
• Eligible couple visits
• ANC, delivery, PNC data update
• Planning supervisory activities

7. • Monitoring tools include interactive dashboard
with charts, maps, and graphs.
• Allow managers
• monitoring user performance
• tracking progress in health status
• reviewing, approving, compiling and
submitting reports
• taking data-driven decision making
• Administrative tools are used to manage
implementation remotely
Web-based monitoring and administrative tools

8. Monitoring user performance
• Real time monitoring of each of
the users’ performance
• Monitoring quality of service
delivery and data collection
• Feedback to the CHW instantly

9. • Manager with access credential and level of
authorization can view progresses of
different activities
• Manager can drill down to the lowest level
to identify the performance of every single
user.
Track progress of activities

10. Progress of Population Registration over the period

11. Population by age and sex, and households by head HH heads

12. image
• CHW and facility service provider can
generate the reports and submit to the
supervisors
• Supervisors review and approve the reports
• Supervisors and managers can also track
status of report submission
Report submission and approval

13. Data-driven decision making
• Help in decision support
system
• visualization of data by date,
month or specific time period
• Visualization by geographical
location, population and
service statistics

14. Data-driven decision making cont.

15. Data-driven decision making cont.

16. Manage implementation remotely
• Provider database
• Area assignment
• Apk repository and upload
status
• User mangement

17. Thank You