Microsoft Teams is Here! Webinar presented by AvePoint, Avanade, and Microsoft More blogs and webinars about Microsoft Teams: https://www.avepoint.com/blog/tag/microsoft-teams/ Presented by: - Dux Raymond Sy, Microsoft MVP and Regional Director, AvePoint CMO, AvePoint Public Sector CTO - Michelle Caldwell, Microsoft MVP and Regional Director, Avanade Digital Workplace Director - Dan Stevenson, Group Product Manager for Microsoft Teams Join us for an interactive, question-and-answer session covering: - Introduction to Microsoft Teams - Top use cases, business scenarios, and advice from customers - Best practices and tips for a successful rollout from Microsoft MVPs and community members

1. Microsoft Teams is Here!
Presented by AvePoint, Avanade, and Microsoft
Webinar: April 12, 2017

2. Agenda:
• Meet Our Experts
• Modern Collaboration Journey
• Meet Microsoft Teams
• When To Use What in Groups
• Panel Discussion with Live Q&A

3. Dux Raymond Sy
AvePoint
Chief Technology Officer (CTO)
Microsoft MVP & Regional Director
@meetdux

4. Dan Stevenson
Microsoft
Group Program Manager
Microsoft Teams
@DanSkype

5. Michelle Caldwell
Avanade
Digital Workplace Director
Microsoft MVP & Regional Director
@shellecaldwell

6. Modern Collaboration Journey
By Michelle Caldwell, Avanade
Microsoft MVP and Regional Director

7. Collaboration Has Changed

8. Collaboration Is Not What It Use To Be

9. Collaboration Is Not Technology

10. Technology can be the enabler
The technology can support and guide your
collaborative environment
But, at the same time it can also totally destroy it
The technology moves faster than your business
You must understand your culture and demography
To be the collaborative enabler you need to build
strategies, supporting your business objectives, but
also be prepared to change them

11. Generational Preferences at Work -Bruce Tulgan
Characteristics Maturists
(pre-1945)
Baby Boomer
(1946-1964)
Generation X
(1965-1977)
Generation Y
(1978-1989)
Generation Z
(1990-2000)
Formative experiences Second world war
Rationing
Rock ‘n Roll
Nuclear families
Defined gender roes –
particularly for women
Cold War
Post War boom
“Swinging 60s”
Apollo Moon landings
Youth culture
Woodstock
End of Cold War
Fall of Berlin Wall
Live Aid
Introduction of first PC
Early mobile technology
Latch-key kids
Rising levels of divorce
9/11 terrorist attacks
PlayStation
Social media
Invasion of Iraq
Reality TV
Google Earth
Economic downturn
Global warming
Mobile devices
Arab Spring
Produce own media
Cloud Computing
Wiki-leaks
Percentage in NA workforce
1% 30% 27% 28% 14%
Aspiration Home Ownership Job Security Work-life balance Freedom and flexibility Security and stability
Attitude toward technology Largely disengaged Early IT adaptors Digital Immigrants Digital Natives “Technoholics”
Attitude toward career
Jobs are for life
Organizational – careers are
defined by employers
Early “portfolio” careers – loyal
to profession, not necessarily
employer
Digital entrepreneurs – work
“with” organizations not “for”
Career multitaskers – will move
seamlessly between
organizations and “pop-up
businesses
Signature product
Automobile Television Personal Computer Tablet/Smart Phone
Google Glass, graphene, nano-
computing, 3-D printing,
driverless cars
Communication media
Formal Letter Telephone E-mail and text message Text or social media Hand-held communication
Communication Preference
Face-to-face meetings
Face-to-face ideally but
increasingly will go online Text message or email Online and mobile (txt msg) Facetime

12. Collaboration Is Driving Business Value
Organizations with a modern collaboration strategy are seeing vast improvements in:

13. It’s a Journey!

14. Avanade’s Point of View on Collaboration
Technology can be the enabler
A modern collaboration platform supports many
modalities
A continuous suite to minimize context switching
At the forefront of modern collaboration
Allows many different journeys
Applicable for many cultures and ways of working
An always evolving platform

15. Conversation and Collaboration Journey
Collaboration is not always a static and pre-defined process and a modern
collaboration platform must accommodate for all scenarios.
Email
Instant Messaging
Team Collaboration
Document Library
Cloud Storage
Enterprise Social
Knowledge Management
t
Ideation
Formalized project
Refines solution
Presentation of solution
Archival
Feedback from SMEs
Creates a document
Skype conversation with colleague
Creates and shares document
Collaborates with team
Harvests knowledge
Finalizes result
Shares result
Searches for information
Persistent
Storage
Journey example 1 Journey example 2

16. Your First Steps

17. Generational Preferences at Work
Baby Boomer
(1946-1964)
Generation X
(1965-1979)
Millennial
(1980-1997)
Generation Z
(1998-2020)
In Person Meeting
Virtual Online Meeting (No Video)
Virtual Online Meeting (Video)
Email
Team Workspaces
Instant Message (IM)
Enterprise Social Networking
Persistent Chat
Conversational User Interfaces
Mostly preferAlways prefer Somewhat prefer Occasionally prefer Do not prefer
Avanade Research, Wired Magazine: The Next Generation of Working Practices, Herman Miller: Generations at Work, EY Study on Generational Shifts
For organizations with a multi-generation workforce, it is important to understand your demographics to know how to best find the balance of tools
across the generations. If you are an organization that heavily relies on email, what are you doing for your new workers? Are you giving them the tools
they need to be effective? Note: this is a generalization of observations, but any individual may cross multiple categories.

18. ©2017 Avanade Inc. All Rights Reserved. <Highly Confidential> See Avanade’s Data Management Policy
What to use when
Audience (Internal or External)
INDIVIDUAL GROUP TEAM DEPARTMENT ORGANIZATION
PRIORITY/TIMESENSITIVITY
URGENT/HIGHAD-HOC/LOW
GENERATIONALPREFERENCES
GenZ(1998-2020)BabyBoomer(1946-1964)
Millennial(1980-1997)
GenX(1965-1979)
MyAnalytics
Skype for Business Call or
Instant Message (IM)
Skype for Business Online Meetings Skype Broadcast
Outlook Email
OneDrive for Business
Yammer
(All Company and Groups)
Team Sites
(Office 365 Groups)
Microsoft Teams
Delve Boards
SP Publishing Site
SharePoint Team News
Office 365 Video
SharePoint Intranet
Avanade Research, Microsoft
Bots and Connectors

19. Welcome to Microsoft Teams
By Dan Stevenson, Microsoft
Group Program Manager for Microsoft Teams

20. Co-Creating
Content
Office 365 ProPlus
Co-authoring
across desktop,
mobile, web
Mail &
Calendar
Outlook
Undisputed
leader in mail
and calendar
Voice, Video
& Meetings
Skype
100M meetings
each month
Chat-based
Workspace
Microsoft Teams
Introducing
Microsoft
Teams
Sites & Content
Management
SharePoint
190M end users
Enterprise
Social
Yammer
85% of Fortune
500
Office 365 Collaboration

21. The chat-based workspace in Office 365
Customizable for each team
Security teams trust
A hub for teamwork
Chat for today’s teams

22. Suited for many different team types and roles

23. Microsoft Teams Demo!

24. Architecture and Technical Design
Azure AD/Office 365 services
• AAD for identity, groups, authentication
(including future guest support)
• Groups shared w/SharePoint, Planner, etc.
• O365 Connectors infrastructure
• Web clients (Word, PowerPoint, Excel,
OneNote, PowerBI) in tab view
• Custom views for SharePoint and Planner
Chat service
• Chat data are stored at rest in regional
clouds (Azure) based on tenant location
• Microsoft Teams Chat Service runs within
the O365 compliance boundary
• Several other services within the chat
framework e.g. permissions, search
InTune & Conditional Access
Web
Desktop
(Windows & Mac) iOS App Android App
Windows Phone
AppClients
GraphAPI
OfficeOnline
OneDrivefor
Business
SharePoint
Online
Exchange
Mailbox
Teams
Middle Tier
Chat Services Media Services
WebView
Files
Files
SettingsandOffice365
Access
Messaging
Audio/Video
Archiving/
Auditing
Connectors
Services
Extensibility
Azure Active
Directory
Office 365
Groups
Exchange
Calendar
Scheduling
Tabs Extensibility
Bots
Bot
Framework

25. Technical Requirements
Office 365 suite license required, and prefer but not require Exchange, SharePoint
• On-premises/hybrid must be synced via Azure AD Connect (fka dirsync)
• Exchange on-premises users will have a little less functionality e.g. Connectors
• OneDrive (as part of SharePoint) required for private chat files
Skype for Business is not a pre-req; SfB users will benefit from interop features
• 1-1 IM between Teams and Skype for Business
• Click to join Skype for Business meetings from the meetings view in Teams
• Support for hybrid deployments and richer interop is under investigation
Archiving, eDiscovery, compliance via the Office 365 Security & Compliance Center
• Exchange group mailboxes for team chats and events, user mailboxes for private chats
• SharePoint/OneDrive archiving for files
For more technical guidance, visit www.successwithteams.com

26. Deployment and Education
Success with Teams
• www.successwithteams.com
• Practical guidance
• Plan-deliver-operate
framework
• Checklists, pre-reqs,
adoption guides, tools
FastTrack
• fasttrack.microsoft.com
• Customer success service
• Best practices, tools,
resources, experts
• New content and service
for Microsoft Teams
Customer success kit
• aka.ms/teams-kit
• Email templates,
flyers, and posters to
assist with rollout
• Announcement,
countdown, getting
started, tips and tricks

27. When To Use What?
By Dux Raymond Sy, AvePoint
Microsoft MVP and Regional Director

28. ©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc.
Factor 1: Audience: Size Does Matter!
With whom do you
need to communicate?
Large Audience
Broadcast to organizations and across
departments
Small Audience
Chat within teams and to individuals
Any Audience
Appropriate for all audiences

29. ©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc.
Factor 2: Tone – Express Yourself!
How do you want to
express yourself?
Formal Tone
Professional and objective
Informal Tone
Personal and conversational
Any Tone
Appropriate for all tones

30. ©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc.
Factor 3: Speed – Need for Speed!
How quickly do you
need to communicate?
High Tempo
Fast and quick responses
Low Tempo
Slow and ad hoc responses
Any Tempo
Appropriate for any speed

31. ©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc.
Your one-stop shop to learn everything about
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Get free access to regularly updated articles,
webinars with industry leaders, and best practices.
www.avepoint.com/office-365-groups/

32. Live Panel Discussion
With Questions & Answers

33. From The Community & MVPs

34. From The Community
Matthias Einig, MVP
CEO & Co-Founder
Rencore GmbH
@mattein
• Any chance we see
private channels
within a team coming
in the future?

35. From The Community
Jeff Shuey,
President
IAMCP
@jshuey
• When will External
Guest Access be
enabled?
• Will there be a Slack
to Teams Migration
Tool?

36. From The Community
Loryan Strant, MVP
@TheCloudMouth
• As Teams becomes a more
all-encompassing interface
for accessing and working
with Office 365 services -
what can we expect to see
around bringing in
conversations from Skype
for Business or Yammer?

37. From The Community
Dan Usher, MVP
Chief Technologist &
Cloud Architect
@binarybrewery
• When will Microsoft
Teams be available for
our friends on macOS
running Safari?
• Will Microsoft Teams
allow for future
integration with Groups
conversations or
Yammer?

38. From The Community
Andy Talbot,
SharePoint & Office
365 Consultant
Collab365.community
host
@SharePointAndy
• When can we expect
to see future Teams
development
capabilities appear on
the Office 365
roadmap?

39. From The Community
Asif Rehmani, MVP
Founder & CEO
VisualSP
@asifrehmani
• Is there enough room
or even a business use
case for small to
midsize organizations
for using both Teams
as well as Yammer?

40. From The Community
Knut Relbe-Moe, MVP
Product Evanelist
Valo Intranet
@sharePTkarm
• Will it be possible to
see the chat from
Teams in embeded
view in SharePoint,
like we can do with
Yammer?

41. From The Community
René Modery, MVP
Solutions Architect
Synergy Corporate
Technologies
@modery
• What kind of
"organizational“
requirements are needed to
get started successfully
with Teams? Can any part of
a company get started
using teams, or are there
certain factors that help
getting started with it and
improve usage and value.

42. From The Community
Tamara Bredemus
Director of
Collaborative Services
City of Minneapolis
@TamaraBred
• What resources are
available to prepare
our users at large for
the rollout of Teams?
• What is your favorite
feature of the MS
Team site and why?

43. Thank You!