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ETHICAL ISSUES IN
COMMUNICATION
Introduction
• Ethics can be defined as ‘science of character
of a person expressed as right or wrong
conduct of action.’
• Objective is to establish moral standards and
behavioural norms.
Business ethics
• It concentrates on the moral standards as they
apply to business policies, institutions and
behaviour
• It attempts to apply general moral principles
to business activities in order to resolve or at
least clarify , the moral issues which typically
arise in business.
Ethics and communication
• Ethical communication involves all the
relevant information.
• It is true and accurate.
• It avoids the language that manipulates,
discriminates or exaggerates.
Some examples of unethical
communication
Plagiarism Stealing someone else’s work and
claiming it as your own.
Selective misquoting Deliberately omitting damaging or
unflattering comments to paint a
better (but untruthful picture ) of you
or your company
Misrepresenting numbers Increasing or decreasing numbers ,
altering statistics or omitting
numerical data.
Distorting visuals Making a product look bigger or
changing the scale of graphs and
charts to exaggerate or conceal the
differences.
Communicating ethically
• Conveying the point without offending the
audience
• Maintain a relationship with the audience
• Avoid withholding crucial information
• Accuracy of information

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8.ethical issues in communication

  • 2. Introduction • Ethics can be defined as ‘science of character of a person expressed as right or wrong conduct of action.’ • Objective is to establish moral standards and behavioural norms.
  • 3. Business ethics • It concentrates on the moral standards as they apply to business policies, institutions and behaviour • It attempts to apply general moral principles to business activities in order to resolve or at least clarify , the moral issues which typically arise in business.
  • 4. Ethics and communication • Ethical communication involves all the relevant information. • It is true and accurate. • It avoids the language that manipulates, discriminates or exaggerates.
  • 5. Some examples of unethical communication Plagiarism Stealing someone else’s work and claiming it as your own. Selective misquoting Deliberately omitting damaging or unflattering comments to paint a better (but untruthful picture ) of you or your company Misrepresenting numbers Increasing or decreasing numbers , altering statistics or omitting numerical data. Distorting visuals Making a product look bigger or changing the scale of graphs and charts to exaggerate or conceal the differences.
  • 6. Communicating ethically • Conveying the point without offending the audience • Maintain a relationship with the audience • Avoid withholding crucial information • Accuracy of information