A quick look at how to build and retain customer relationship. This one strategy could change your business.

1. The Relationship Bucket Principle

3. • This is a bucket.
• This bucket represents
your business

4. Just as a bucket fills with water…
Your business fills with customers..

5. • To get customers – you
promote or advertise –
in other words you pour
$$$$ into getting the
attention of your
customers.
• Some call it the
Spray & Pray Technique

6. Over time pouring $$$$
into promotion your bucket
begins to fill with customers
because you have diligently
dripped time, energy
and MONEY into filling
Your business with customers

7. Now because your bucket if filling
there is pressure
on your business
to provide good
service to more
people. It may
even feel like
business is booming
BUT…

8. DID YOU KNOW…
• 9% of customers leave because of product or
service
• 68% leave because of perceived indifference.

9. Over time pressure
causes leaks. They
start out tiny, but as
more customers are
added, pressure
builds and more leaks
grow.

10. Now you may not
notice this at first as
you are busy filling
your bucket and
making your new
Customers feel
welcome. .

11. • You work hard,
• You are doing all the
• Right things… yet
• You may get to feel
• Like business is growing
• Slowly, or worse nowhere.
• You may start to look
• Around to see what’s going
• On and you discover
• The LEAKS.

12. • Over time as you were
• Busy spraying more money
• At your business, and dripping
• customers in, those that
• Were there – got squashed
• At the bottom – or forgotten
• So they leaked out.
• Someone else who does exactly
• What you do – was spraying
• Time, energy and money
• Into their own bucket and
• They left you for them.
• Because they will be on the
• Top of the bucket – for a while.
• They feel cared for a
• Little bit better than you were
• (in the beginning anyway)
TIME MONEY ENERGY

13. Can the leaks be plugged?
Can you restore the relationship?
Well, yes, but only one way works.
you can patch up the
leaks with this easy special
method..
WANT TO KNOW WHAT IT IS?

14. DID YOU KNOW…
• Selling to your current customers is easiest
• Selling to customers who leave is easier
• Selling to new customers is the hardest
• RAVING FANS – bring customers to You.

15. Imagine having
• a System
• CONSISTENT
• AUTOMATED
• FREQUENTCY
• It gives you RETENTION & REPEAT REFERRALS

16. What if I told you…
• It is easy, inexpensive, and personal
• AND
• It has a 100% open rate
• AND
• It has a huge shelf life
• AND
• It adds value to your bottom line.

17. LET YOUR CUSTOMERS, SUPPLIERS, EMPLOYEES,
DOWNLINE, HOSTESS’S know how special
they are to you

18. BUILD &
RESTORE
RELATIONSHIPS
Let me show you how to:

19. • So your bucket doesn’t leak any more…
• And you won’t even have to spend time,
energy or money filling it…
• It will be filled for you!