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Empowering Young Job Seekers with Virtual Reality

"Empowering Young Job Seekers with Virtual Reality" has been presented at IEEE VR 2019, the 26th IEEE Conference on Virtual Reality and 3D User Interfaces will be held from March 23rd through March 27th, 2019 at the Osaka International Convention Center in Osaka, Japan. http://www.ieeevr.org/2019/

Abstract: This paper presents the results of the Virtual Internship project that aims to help young job seekers get insights of different workplaces via immersive and interactive experiences. We designed a concept of ‘Immersive Job Taste’ that provides a rich presentation of occupations with elements of workplace training, targeting a specific group of young job seekers, including high-school students and unemployed. We developed several scenarios and applied different virtual and augmented reality concepts to build prototypes for different types of devices. The intermediary and the final versions of the prototypes were evaluated by several groups of primary users and experts, including over 70 young job seekers and high school students and over 45 various professionals and experts. The data were collected using questionnaires and interviews. The results indicate a generally very positive attitude towards the concept of immersive job taste, although with significant differences between job seekers and experts. The prototype developed for room-scale virtual reality with controllers was generally evaluated better than those including cardboard with 360 videos or with animated 3D graphics and augmented reality glasses. In the paper, we discuss several aspects, such as the potential of immersive technologies for career guidance, fighting youth unemployment by better informing the young job seekers, and various practical and technology considerations.

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Empowering Young Job Seekers with Virtual Reality

  1. 1. Empowering Young Job Seekers with Virtual Reality Ekaterina Prasolova-Førland, Mikhail Fominykh and Oscar Ihlen Ekelund IMTEL, Department of Education and Lifelong learning, Norwegian University of Science and Technology, Norway The 26th IEEE Conference on Virtual Reality and 3D User Interfaces | Session 12: Applications Osaka, Japan | March 23-27, 2019 http://ieeevr.org/2019/
  2. 2. Youth unemploymen trate
  3. 3. Traditional methods Traditional career guidance Trainee programs and internships
  4. 4. Traditional methods Traditional career guidance Trainee programs and internships Uncertain and frustrated young job seekers
  5. 5. Virtual Internship project summary Goal Simulation of workplaces in VR/AR/MR with gaming elements for a motivating and engaging career guidance Target audience Young unemployed (up to 25 years), high-school students Sense of mastery Allowing to explore and train in unfamiliar situations, in a safe setting, thus mastering the corresponding real-world situations
  6. 6. Video of the app not included here
  7. 7. Methodology Mapping the needs prototypes evaluation design methodology VR Virtual Internship project summary
  8. 8. Methodology Mapping the needs prototypes evaluation design methodology VR prototypes evaluation Virtual Internship project summary
  9. 9. Target groups 55 young job seekers 37 welfare professionals 34 male 10 male 21 female 21 female 6 unspecified gender Median age 21 Median age 49 49% have experience with games 0% have experience with games 18% have experience with VR / AR 0% have experience with VR / AR
  10. 10. Questionnaire Background Age, gender, tech experience, job-related experience App specific questions User friendliness Usefulness Possible future extensions Immersive Job Taste concept Usefulness for increasing confidence, motivation and awareness about the workplaces If such apps should be offered at welfare centers and schools If such VR/AR apps are fun and easy to use If the participants would require technical assistance to use such VR/AR apps
  11. 11. Questionnaire Background Age, gender, tech experience, job-related experience App specific questions User friendliness Usefulness Possible future extensions Immersive Job Taste concept Usefulness for increasing confidence, motivation and awareness about the workplaces If such apps should be offered at welfare centers and schools If such VR/AR apps are fun and easy to use If the participants would require technical assistance to use such VR/AR apps
  12. 12. Questionnaire Background Age, gender, tech experience, job-related experience App specific questions User friendliness Usefulness Possible future extensions Immersive Job Taste concept Usefulness for increasing confidence, motivation and awareness about the workplaces If such apps should be offered at welfare centers and schools If such VR/AR apps are fun and easy to use If the participants would require technical assistance to use such VR/AR apps
  13. 13. Immersive Job Taste Traditional career guidance Trainee programs and internships
  14. 14. Traditional career guidance Trainee programs and internships Rely on text- based information time-consuming, logistically difficult Immersive Job Taste
  15. 15. Traditional career guidance Trainee programs and internships Rely on text- based information time-consuming, logistically difficult Learning, test of skillsConsume information Immersive Job Taste
  16. 16. Learning, test of skills Traditional career guidance Trainee programs and internships Rely on text- based information time-consuming, logistically difficult Consume information Immersive Job Taste concept VR
  17. 17. VR Immersive Job Taste concept capture experiences in the workplace convey experiences directly a ‘peek’ into a profession not covering all the details
  18. 18. VR Immersive Job Taste methodology capture experiences in the workplace convey experiences directly a ‘peek’ into a profession not covering all the details How to How to How toHow to a ‘peek’ into a profession not covering all the details
  19. 19. Immersive Job Taste methodology capture experiences in the workplace How to -> 3D
  20. 20. Task # Activity # Skill 1 Skill 2 … Skill X Points Task 1 Activity 1 Activity 2 … Activity X Task 2 … Task X Feedback message from job announcements a ‘peek’ into a profession not covering all the details How to
  21. 21. Task # Activity # Skill 1 Skill 2 … Skill X Points Task 1 Activity 1 Activity 2 … Activity X Task 2 … Task X Feedback message from interviews with employers a ‘peek’ into a profession not covering all the details How to
  22. 22. Task # Activity # Skill 1 Skill 2 … Skill X Points Task 1 Activity 1 Activity 2 … Activity X Task 2 … Task X Feedback message from employers and career counselors a ‘peek’ into a profession not covering all the details How to
  23. 23. Task # Activity # Skill 1 Skill 2 … Skill X Points Task 1 Activity 1 Activity 2 … Activity X Task 2 … Task X Feedback message from interviews with employers a ‘peek’ into a profession not covering all the details How to
  24. 24. Both job seekers and counselors are very positive to the concept. The majority agreed or strongly agreed that such apps: 1. should be available for job seekers 2. could give a better confidence in performing work tasks and a better understanding of different professions Evaluation results
  25. 25. ‘High-level’ VR version was the absolute favorite Evaluation results Divided views on AR/Hololens ‘Low-level’ Cardboard versions less user friendly, but useful in certain contexts and more accessible (at home)
  26. 26. Realism ▪ Industry representatives found the simulation realistic and giving a good representation of typical working tasks Evaluation results
  27. 27. Realism ▪ Industry representatives found the simulation realistic and giving a good representation of typical working tasks Sense of mastery ▪ Sense of mastery connected to choosing the right profession Evaluation results
  28. 28. Realism ▪ Industry representatives found the simulation realistic and giving a good representation of typical working tasks Sense of mastery ▪ Sense of mastery connected to choosing the right profession Capturing ▪ Divided views on 360 video / 3D graphics Evaluation results
  29. 29. Realism ▪ Industry representatives found the simulation realistic and giving a good representation of typical working tasks Sense of mastery ▪ Sense of mastery connected to choosing the right profession Capturing ▪ Divided views on 360 video / 3D graphics Gaming vs Instruction ▪ Divided views on gaming elements Evaluation results
  30. 30. Job seekers – “I believe in a few years it will be one of the main tools used in job seeking” Evaluation results
  31. 31. Job seekers – “I believe in a few years it will be one of the main tools used in job seeking” – “VR is the key to reach people.” Evaluation results
  32. 32. Job seekers – “I believe in a few years it will be one of the main tools used in job seeking” – “VR is the key to reach people.” – “Let’s say I want to apply for a job in fisheries, that it is an advantage that I been inside (the simulation) and tried out different tasks, and got a kind of workplace training, compared to no experience at all. The employer would consider that positive as well”. Evaluation results
  33. 33. Welfare professionals – believed the main goal of the concept should be training and career-related self-efficacy increase, because self-efficacy “is essential for everything!” Evaluation results
  34. 34. Welfare professionals – believed the main goal of the concept should be training and career-related self-efficacy increase, because self-efficacy “is essential for everything!” – “It is a nice way of giving job seekers a more realistic impression of different work settings [...]. You get the broad strokes of a profession, and then it’s easier to know ‘is this within my field of interests or not’” Evaluation results
  35. 35. Job seekers Such apps should: Q2: be used for career guidance at schools Q1: be available at welfare centers. 0 5 10 15 20 25 30 35 40 45 50 Strongly disagree Disagree Neither agree or disagree Agree Strongly agree Numberofresponces Q2 Q1
  36. 36. Welfare Professionals Such apps should: Q2: be used for career guidance at schools Q1: be available at welfare centers. 0 5 10 15 20 25 30 35 40 45 Strongly disagree Disagree Neither agree or disagree Agree Strongly agree Numberofresponces Q2 Q1
  37. 37. More results in the paper
  38. 38. FisheryVR
  39. 39. FisheryVR
  40. 40. FiskeVR
  41. 41. Electrician – windmill in VR Video of the app not included here
  42. 42. Construction VR Video of the app not included here
  43. 43. Future work Validating the Job Taste concept outside the lab, evaluating long-term effect
  44. 44. Future work Validating the Job Taste concept outside the lab, evaluating long-term effect Implementing additional professions and workplaces
  45. 45. Future work Validating the Job Taste concept outside the lab, evaluating long-term effect Further developing the Job Taste methodology Implementing additional professions and workplaces
  46. 46. Thank you for your attention! Mikhail Fominykh mikhail.fominykh@ntnu.no Ekaterina Prasolova-Førland ekaterip@ntnu.no NTNU IMTEL Lab Facebook: /IMTELlab Twitter: @IMTELlab Funding Project financed by the Norwegian Labor and Welfare Administration Oscar Ihlen Ekelund oscarie@ntnu.no

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"Empowering Young Job Seekers with Virtual Reality" has been presented at IEEE VR 2019, the 26th IEEE Conference on Virtual Reality and 3D User Interfaces will be held from March 23rd through March 27th, 2019 at the Osaka International Convention Center in Osaka, Japan. http://www.ieeevr.org/2019/ Abstract: This paper presents the results of the Virtual Internship project that aims to help young job seekers get insights of different workplaces via immersive and interactive experiences. We designed a concept of ‘Immersive Job Taste’ that provides a rich presentation of occupations with elements of workplace training, targeting a specific group of young job seekers, including high-school students and unemployed. We developed several scenarios and applied different virtual and augmented reality concepts to build prototypes for different types of devices. The intermediary and the final versions of the prototypes were evaluated by several groups of primary users and experts, including over 70 young job seekers and high school students and over 45 various professionals and experts. The data were collected using questionnaires and interviews. The results indicate a generally very positive attitude towards the concept of immersive job taste, although with significant differences between job seekers and experts. The prototype developed for room-scale virtual reality with controllers was generally evaluated better than those including cardboard with 360 videos or with animated 3D graphics and augmented reality glasses. In the paper, we discuss several aspects, such as the potential of immersive technologies for career guidance, fighting youth unemployment by better informing the young job seekers, and various practical and technology considerations.

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