SlideShare a Scribd company logo
1 of 35
Download to read offline
PRAGMATIC
RESEARCH
Lean UX beyond
validation
Michel Jansen
@dawuss
Ain’t nobody got time for that!
The only constant is change
– Heraclitus
1. Build MVP
2. Validate
3. Iterate
assumptions
(a.k.a. hypotheses)
building the right thing
&
building the thing right
facts > assumptions
who
what
why
how
facts > assumptions
who are my users?
who are my competitor’s users?
what do they hate about it?
what are their behaviours,
their motivations
and attitudes?
online field research
Loves food
Loves food
Refuses to give up
food she enjoys
Expects healthy
food to be
affordable, tasty
and easy to prepare
use the product, Luke
data
search data
Grounded Theory
develop an understanding of
experience from the ground up,
step by step, through successive
levels of analysis, that is based
on observations.
PRAGMATIC
RESEARCH
Lean UX beyond
validation
Michel Jansen
@dawuss

More Related Content

Similar to Pragmatic Research – Lean UX beyond validation (UXCamp London 2013)

Agile UX Research – Ben Ralph
Agile UX Research – Ben RalphAgile UX Research – Ben Ralph
Agile UX Research – Ben RalphBen Ralph
 
Tutorial 1 kaedah penyelidikan
Tutorial 1 kaedah penyelidikanTutorial 1 kaedah penyelidikan
Tutorial 1 kaedah penyelidikanDiyana Mahmud
 
Project Work on fast food restaurants
Project Work on fast food restaurantsProject Work on fast food restaurants
Project Work on fast food restaurantsgulab sharma
 
Module-01-Introduction-of-Research1.pptx
Module-01-Introduction-of-Research1.pptxModule-01-Introduction-of-Research1.pptx
Module-01-Introduction-of-Research1.pptxHarleyLaus1
 
Module 01 - Introduction of Research.pptx
Module 01 - Introduction of Research.pptxModule 01 - Introduction of Research.pptx
Module 01 - Introduction of Research.pptxGenNoll
 
User-centered Design Practices. Practical Tips and Case Studies
User-centered Design Practices. Practical Tips and Case StudiesUser-centered Design Practices. Practical Tips and Case Studies
User-centered Design Practices. Practical Tips and Case StudiesAnna Iurchenko
 
Make People Want Your Products : Why You Need Behavior Design
Make People Want Your Products : Why You Need Behavior DesignMake People Want Your Products : Why You Need Behavior Design
Make People Want Your Products : Why You Need Behavior DesignKevin Jeong
 
5S of Small, Sustainable, Steps to Successful Scholarship for Health Professi...
5S of Small, Sustainable, Steps to Successful Scholarship for Health Professi...5S of Small, Sustainable, Steps to Successful Scholarship for Health Professi...
5S of Small, Sustainable, Steps to Successful Scholarship for Health Professi...Carle Illinois College of Medicine
 
Influence of Consumer Motivations and Behaviors on Product Usage
Influence of Consumer Motivations and Behaviors on Product UsageInfluence of Consumer Motivations and Behaviors on Product Usage
Influence of Consumer Motivations and Behaviors on Product UsageAnuradha Sridharan
 
Personalized food recommendations: combining recommendation, visualization an...
Personalized food recommendations: combining recommendation, visualization an...Personalized food recommendations: combining recommendation, visualization an...
Personalized food recommendations: combining recommendation, visualization an...Katrien Verbert
 
Perfectly Irrational: the importance of psychological validity in market rese...
Perfectly Irrational: the importance of psychological validity in market rese...Perfectly Irrational: the importance of psychological validity in market rese...
Perfectly Irrational: the importance of psychological validity in market rese...Angus Carbarns
 
LESSON-1-Quantitative-Research-Characteristics-and-Importance.pptx
LESSON-1-Quantitative-Research-Characteristics-and-Importance.pptxLESSON-1-Quantitative-Research-Characteristics-and-Importance.pptx
LESSON-1-Quantitative-Research-Characteristics-and-Importance.pptxJasperDeVera2
 
Four things you gotta know about UX Research
Four things you gotta know about UX ResearchFour things you gotta know about UX Research
Four things you gotta know about UX ResearchJohn AmirAbbassi
 
ISPIM Paper (Submission No. 7177 - Boston 2016)
ISPIM Paper (Submission No. 7177 - Boston 2016)ISPIM Paper (Submission No. 7177 - Boston 2016)
ISPIM Paper (Submission No. 7177 - Boston 2016)Charlie Garland
 
ISPIM Paper (Submission No. 7177 - Boston 2016)
ISPIM Paper (Submission No. 7177 - Boston 2016)ISPIM Paper (Submission No. 7177 - Boston 2016)
ISPIM Paper (Submission No. 7177 - Boston 2016)Charlie Garland
 
Morgan e xt_062811
Morgan e xt_062811Morgan e xt_062811
Morgan e xt_062811kimorgan613
 

Similar to Pragmatic Research – Lean UX beyond validation (UXCamp London 2013) (20)

Agile UX Research – Ben Ralph
Agile UX Research – Ben RalphAgile UX Research – Ben Ralph
Agile UX Research – Ben Ralph
 
CORE_CONSULTING
CORE_CONSULTINGCORE_CONSULTING
CORE_CONSULTING
 
Tutorial 1 kaedah penyelidikan
Tutorial 1 kaedah penyelidikanTutorial 1 kaedah penyelidikan
Tutorial 1 kaedah penyelidikan
 
Research Week 1
Research Week 1Research Week 1
Research Week 1
 
Project Work on fast food restaurants
Project Work on fast food restaurantsProject Work on fast food restaurants
Project Work on fast food restaurants
 
Module-01-Introduction-of-Research1.pptx
Module-01-Introduction-of-Research1.pptxModule-01-Introduction-of-Research1.pptx
Module-01-Introduction-of-Research1.pptx
 
Module 01 - Introduction of Research.pptx
Module 01 - Introduction of Research.pptxModule 01 - Introduction of Research.pptx
Module 01 - Introduction of Research.pptx
 
Research overview
Research overviewResearch overview
Research overview
 
CFH final presentation
CFH final presentationCFH final presentation
CFH final presentation
 
User-centered Design Practices. Practical Tips and Case Studies
User-centered Design Practices. Practical Tips and Case StudiesUser-centered Design Practices. Practical Tips and Case Studies
User-centered Design Practices. Practical Tips and Case Studies
 
Make People Want Your Products : Why You Need Behavior Design
Make People Want Your Products : Why You Need Behavior DesignMake People Want Your Products : Why You Need Behavior Design
Make People Want Your Products : Why You Need Behavior Design
 
5S of Small, Sustainable, Steps to Successful Scholarship for Health Professi...
5S of Small, Sustainable, Steps to Successful Scholarship for Health Professi...5S of Small, Sustainable, Steps to Successful Scholarship for Health Professi...
5S of Small, Sustainable, Steps to Successful Scholarship for Health Professi...
 
Influence of Consumer Motivations and Behaviors on Product Usage
Influence of Consumer Motivations and Behaviors on Product UsageInfluence of Consumer Motivations and Behaviors on Product Usage
Influence of Consumer Motivations and Behaviors on Product Usage
 
Personalized food recommendations: combining recommendation, visualization an...
Personalized food recommendations: combining recommendation, visualization an...Personalized food recommendations: combining recommendation, visualization an...
Personalized food recommendations: combining recommendation, visualization an...
 
Perfectly Irrational: the importance of psychological validity in market rese...
Perfectly Irrational: the importance of psychological validity in market rese...Perfectly Irrational: the importance of psychological validity in market rese...
Perfectly Irrational: the importance of psychological validity in market rese...
 
LESSON-1-Quantitative-Research-Characteristics-and-Importance.pptx
LESSON-1-Quantitative-Research-Characteristics-and-Importance.pptxLESSON-1-Quantitative-Research-Characteristics-and-Importance.pptx
LESSON-1-Quantitative-Research-Characteristics-and-Importance.pptx
 
Four things you gotta know about UX Research
Four things you gotta know about UX ResearchFour things you gotta know about UX Research
Four things you gotta know about UX Research
 
ISPIM Paper (Submission No. 7177 - Boston 2016)
ISPIM Paper (Submission No. 7177 - Boston 2016)ISPIM Paper (Submission No. 7177 - Boston 2016)
ISPIM Paper (Submission No. 7177 - Boston 2016)
 
ISPIM Paper (Submission No. 7177 - Boston 2016)
ISPIM Paper (Submission No. 7177 - Boston 2016)ISPIM Paper (Submission No. 7177 - Boston 2016)
ISPIM Paper (Submission No. 7177 - Boston 2016)
 
Morgan e xt_062811
Morgan e xt_062811Morgan e xt_062811
Morgan e xt_062811
 

Recently uploaded

PORTFOLIO DE ARQUITECTURA CRISTOBAL HERAUD 2024
PORTFOLIO DE ARQUITECTURA CRISTOBAL HERAUD 2024PORTFOLIO DE ARQUITECTURA CRISTOBAL HERAUD 2024
PORTFOLIO DE ARQUITECTURA CRISTOBAL HERAUD 2024CristobalHeraud
 
Passbook project document_april_21__.pdf
Passbook project document_april_21__.pdfPassbook project document_april_21__.pdf
Passbook project document_april_21__.pdfvaibhavkanaujia
 
8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR
8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR
8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCRdollysharma2066
 
Untitled presedddddddddddddddddntation (1).pptx
Untitled presedddddddddddddddddntation (1).pptxUntitled presedddddddddddddddddntation (1).pptx
Untitled presedddddddddddddddddntation (1).pptxmapanig881
 
(办理学位证)约克圣约翰大学毕业证,KCL成绩单原版一比一
(办理学位证)约克圣约翰大学毕业证,KCL成绩单原版一比一(办理学位证)约克圣约翰大学毕业证,KCL成绩单原版一比一
(办理学位证)约克圣约翰大学毕业证,KCL成绩单原版一比一D SSS
 
Call Girls in Ashok Nagar Delhi ✡️9711147426✡️ Escorts Service
Call Girls in Ashok Nagar Delhi ✡️9711147426✡️ Escorts ServiceCall Girls in Ashok Nagar Delhi ✡️9711147426✡️ Escorts Service
Call Girls in Ashok Nagar Delhi ✡️9711147426✡️ Escorts Servicejennyeacort
 
Call Girls Aslali 7397865700 Ridhima Hire Me Full Night
Call Girls Aslali 7397865700 Ridhima Hire Me Full NightCall Girls Aslali 7397865700 Ridhima Hire Me Full Night
Call Girls Aslali 7397865700 Ridhima Hire Me Full Nightssuser7cb4ff
 
Design and Managing Service in the field of tourism and hospitality industry
Design and Managing Service in the field of tourism and hospitality industryDesign and Managing Service in the field of tourism and hospitality industry
Design and Managing Service in the field of tourism and hospitality industryrioverosanniejoy
 
PORTAFOLIO 2024_ ANASTASIYA KUDINOVA
PORTAFOLIO   2024_  ANASTASIYA  KUDINOVAPORTAFOLIO   2024_  ANASTASIYA  KUDINOVA
PORTAFOLIO 2024_ ANASTASIYA KUDINOVAAnastasiya Kudinova
 
毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree 毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree ttt fff
 
原版美国亚利桑那州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
原版美国亚利桑那州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree原版美国亚利桑那州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
原版美国亚利桑那州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degreeyuu sss
 
Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Rndexperts
 
办理学位证(SFU证书)西蒙菲莎大学毕业证成绩单原版一比一
办理学位证(SFU证书)西蒙菲莎大学毕业证成绩单原版一比一办理学位证(SFU证书)西蒙菲莎大学毕业证成绩单原版一比一
办理学位证(SFU证书)西蒙菲莎大学毕业证成绩单原版一比一F dds
 
办理学位证加州州立大学洛杉矶分校毕业证成绩单原版一比一
办理学位证加州州立大学洛杉矶分校毕业证成绩单原版一比一办理学位证加州州立大学洛杉矶分校毕业证成绩单原版一比一
办理学位证加州州立大学洛杉矶分校毕业证成绩单原版一比一Fi L
 
办理(麻省罗威尔毕业证书)美国麻省大学罗威尔校区毕业证成绩单原版一比一
办理(麻省罗威尔毕业证书)美国麻省大学罗威尔校区毕业证成绩单原版一比一办理(麻省罗威尔毕业证书)美国麻省大学罗威尔校区毕业证成绩单原版一比一
办理(麻省罗威尔毕业证书)美国麻省大学罗威尔校区毕业证成绩单原版一比一diploma 1
 
Business research proposal mcdo.pptxBusiness research proposal mcdo.pptxBusin...
Business research proposal mcdo.pptxBusiness research proposal mcdo.pptxBusin...Business research proposal mcdo.pptxBusiness research proposal mcdo.pptxBusin...
Business research proposal mcdo.pptxBusiness research proposal mcdo.pptxBusin...mrchrns005
 
1比1办理美国北卡罗莱纳州立大学毕业证成绩单pdf电子版制作修改
1比1办理美国北卡罗莱纳州立大学毕业证成绩单pdf电子版制作修改1比1办理美国北卡罗莱纳州立大学毕业证成绩单pdf电子版制作修改
1比1办理美国北卡罗莱纳州立大学毕业证成绩单pdf电子版制作修改yuu sss
 
定制(CQU文凭证书)中央昆士兰大学毕业证成绩单原版一比一
定制(CQU文凭证书)中央昆士兰大学毕业证成绩单原版一比一定制(CQU文凭证书)中央昆士兰大学毕业证成绩单原版一比一
定制(CQU文凭证书)中央昆士兰大学毕业证成绩单原版一比一Fi ss
 
306MTAMount UCLA University Bachelor's Diploma in Social Media
306MTAMount UCLA University Bachelor's Diploma in Social Media306MTAMount UCLA University Bachelor's Diploma in Social Media
306MTAMount UCLA University Bachelor's Diploma in Social MediaD SSS
 

Recently uploaded (20)

PORTFOLIO DE ARQUITECTURA CRISTOBAL HERAUD 2024
PORTFOLIO DE ARQUITECTURA CRISTOBAL HERAUD 2024PORTFOLIO DE ARQUITECTURA CRISTOBAL HERAUD 2024
PORTFOLIO DE ARQUITECTURA CRISTOBAL HERAUD 2024
 
Passbook project document_april_21__.pdf
Passbook project document_april_21__.pdfPassbook project document_april_21__.pdf
Passbook project document_april_21__.pdf
 
8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR
8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR
8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR
 
Call Girls in Pratap Nagar, 9953056974 Escort Service
Call Girls in Pratap Nagar,  9953056974 Escort ServiceCall Girls in Pratap Nagar,  9953056974 Escort Service
Call Girls in Pratap Nagar, 9953056974 Escort Service
 
Untitled presedddddddddddddddddntation (1).pptx
Untitled presedddddddddddddddddntation (1).pptxUntitled presedddddddddddddddddntation (1).pptx
Untitled presedddddddddddddddddntation (1).pptx
 
(办理学位证)约克圣约翰大学毕业证,KCL成绩单原版一比一
(办理学位证)约克圣约翰大学毕业证,KCL成绩单原版一比一(办理学位证)约克圣约翰大学毕业证,KCL成绩单原版一比一
(办理学位证)约克圣约翰大学毕业证,KCL成绩单原版一比一
 
Call Girls in Ashok Nagar Delhi ✡️9711147426✡️ Escorts Service
Call Girls in Ashok Nagar Delhi ✡️9711147426✡️ Escorts ServiceCall Girls in Ashok Nagar Delhi ✡️9711147426✡️ Escorts Service
Call Girls in Ashok Nagar Delhi ✡️9711147426✡️ Escorts Service
 
Call Girls Aslali 7397865700 Ridhima Hire Me Full Night
Call Girls Aslali 7397865700 Ridhima Hire Me Full NightCall Girls Aslali 7397865700 Ridhima Hire Me Full Night
Call Girls Aslali 7397865700 Ridhima Hire Me Full Night
 
Design and Managing Service in the field of tourism and hospitality industry
Design and Managing Service in the field of tourism and hospitality industryDesign and Managing Service in the field of tourism and hospitality industry
Design and Managing Service in the field of tourism and hospitality industry
 
PORTAFOLIO 2024_ ANASTASIYA KUDINOVA
PORTAFOLIO   2024_  ANASTASIYA  KUDINOVAPORTAFOLIO   2024_  ANASTASIYA  KUDINOVA
PORTAFOLIO 2024_ ANASTASIYA KUDINOVA
 
毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree 毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
 
原版美国亚利桑那州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
原版美国亚利桑那州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree原版美国亚利桑那州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
原版美国亚利桑那州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
 
Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025
 
办理学位证(SFU证书)西蒙菲莎大学毕业证成绩单原版一比一
办理学位证(SFU证书)西蒙菲莎大学毕业证成绩单原版一比一办理学位证(SFU证书)西蒙菲莎大学毕业证成绩单原版一比一
办理学位证(SFU证书)西蒙菲莎大学毕业证成绩单原版一比一
 
办理学位证加州州立大学洛杉矶分校毕业证成绩单原版一比一
办理学位证加州州立大学洛杉矶分校毕业证成绩单原版一比一办理学位证加州州立大学洛杉矶分校毕业证成绩单原版一比一
办理学位证加州州立大学洛杉矶分校毕业证成绩单原版一比一
 
办理(麻省罗威尔毕业证书)美国麻省大学罗威尔校区毕业证成绩单原版一比一
办理(麻省罗威尔毕业证书)美国麻省大学罗威尔校区毕业证成绩单原版一比一办理(麻省罗威尔毕业证书)美国麻省大学罗威尔校区毕业证成绩单原版一比一
办理(麻省罗威尔毕业证书)美国麻省大学罗威尔校区毕业证成绩单原版一比一
 
Business research proposal mcdo.pptxBusiness research proposal mcdo.pptxBusin...
Business research proposal mcdo.pptxBusiness research proposal mcdo.pptxBusin...Business research proposal mcdo.pptxBusiness research proposal mcdo.pptxBusin...
Business research proposal mcdo.pptxBusiness research proposal mcdo.pptxBusin...
 
1比1办理美国北卡罗莱纳州立大学毕业证成绩单pdf电子版制作修改
1比1办理美国北卡罗莱纳州立大学毕业证成绩单pdf电子版制作修改1比1办理美国北卡罗莱纳州立大学毕业证成绩单pdf电子版制作修改
1比1办理美国北卡罗莱纳州立大学毕业证成绩单pdf电子版制作修改
 
定制(CQU文凭证书)中央昆士兰大学毕业证成绩单原版一比一
定制(CQU文凭证书)中央昆士兰大学毕业证成绩单原版一比一定制(CQU文凭证书)中央昆士兰大学毕业证成绩单原版一比一
定制(CQU文凭证书)中央昆士兰大学毕业证成绩单原版一比一
 
306MTAMount UCLA University Bachelor's Diploma in Social Media
306MTAMount UCLA University Bachelor's Diploma in Social Media306MTAMount UCLA University Bachelor's Diploma in Social Media
306MTAMount UCLA University Bachelor's Diploma in Social Media
 

Pragmatic Research – Lean UX beyond validation (UXCamp London 2013)