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Value Pricing for Software Developers

          Presented by Kirk Bowman
               MightyData, LLC
Who Am I?
              President of MightyData (Dallas, Austin,
                 Houston and Denver)
                FBA Platinum Partner
                FileMaker 10 Authorized Trainer
                FileMaker 10 Certified Developer
                Speaker at FileMaker Developer
                 Conference
                15+ years experience as software
                 consultant
                www.mightydata.com
Know Thy Price




  From Dilbert and
   http://www.patrickjlamb.com/archives/commentary-know-thy-price.html
The Danger of Budgets




  From Dilbert and
   http://www.patrickjlamb.com/archives/commentary-the-danger-of-budgets.html
Questions to Consider
  What does your customer buy?
  Are you a consultant or a developer?
  Are value pricing and fixed pricing the same?
My Value Pricing Journey
•  Advocate for hourly billing during panel at DevCon 2009
•  Recognized hourly billing was artificial limit on income
•  Began to study value pricing as alternative in September
•  Recorded podcast with Jonathan Stark and Matt Navarre to
   discuss my conversion in November
•  Made commitment to convert to value pricing in one year
What is Value Pricing?
  Value pricing is a shift from what this will cost the developer (hours)
   to what ROI this will generate for the customer (value). By starting
   with a conversation of "why do this" rather than "how to do this",
   you change the basis for the definition of scope, not eliminate it.
   – Kirk Bowman
1.  Determine how the customer perceives value
2.  Set a price which matches the value perceived
3.  Determine if you can deliver the value at that price for a
     profit
Hourly Billing vs. Value Pricing
  Professionals undervalue their services because they are operating
  under the labor theory of value, which posits that the value of a
  service is determined by the amount of labor used in its production.
  Conversely, professionals who subscribe to the subjective theory of
  value believe that the services they offer are only valuable to the
  extent that there is a potential buyer desiring them.Value is in the eye
  of the beholder.
  – Ron Baker, "Pricing on Purpose: How to Implement Value
  Pricing in Your Firm"
  http://www.journalofaccountancy.com/Issues/2009/Jun/
  20091530.htm
Time Is Not Money
  That is why I prefer Oscar Wilde’s quote to that of Benjamin
  Franklin’s: "Time is a waste of money."Value is in the eye of the
  beholder, not the labor time of the seller.
  – Ron Baker, "Hourly Billing is the Opium of the Profession"
  http://www.verasage.com/index.php/MainThreads/
  comments/hourly_billing_is_the_opium_of_the_profession
Commitment to Value
  Before the famed consulting firm McKinsey & Company will accept a
  customer, they claim they have to provide at least three times more in
  value than the price they charge. What would happen if all
  professional service firms were to use this approach?
  – Ron Baker, "If You Don’t Discuss Value, Expect to Discuss
  Hours"
  http://www.verasage.com/index.php/community/comments/
  if_you_dont_discuss_value_expect_to_discuss_hours/
One Advantage to Client
  The new approach helps clients determine legal costs in advance and
  often prevents legal problems from escalating because clients are no
  longer reluctant to seek advice out of fear of incurring a hefty bill,
  said Jay Shepherd, the firm's founder.
  – "Beat the Clock: A Boston law firm says no to billing by the
  hour, and its clients say they are pleased"
  http://www.boston.com/business/globe/articles/2007/10/08/
  beat_the_clock
Let's Discuss!
Value Pricing Advocates
  Alan Weiss, management consulting
   http://www.summitconsulting.com
  Ron Baker, accounting and economics
   http://www.verasage.com
  Jonathan Stark, software consulting
   http://jonathanstark.com/blog/
Top 10 Resources
  Ask VerasSage: All About T & A
   http://www.verasage.com/index.php/community/
   comments/ask_verassage_all_about_t_a/
  Pricing on Purpose: How to Implement Value Pricing in Your
   Firm
   http://www.journalofaccountancy.com/Issues/2009/Jun/
   20091530.htm
  Hourly Billing is the Opium of the Profession
   http://www.verasage.com/index.php/MainThreads/
   comments/hourly_billing_is_the_opium_of_the_profession
Top 10 Resources Cont.
  Top Ten Ways to Convince a Buyer Value-based Fees Are Best
   http://www.summitconsulting.com/articles/vol-4-3.php
  101 Questions for Any Sales Situation
   http://www.contrarianconsulting.com/101-questions-for-
   any-sales-situation/
  Determining Value-based Fees for Software Projects, Part 1-4
   http://www.ecademy.com/module.php?
   mod=blog&op=liste&uid=91561
  What If the Apple Store Billed by the Hour
   http://www.clientrevolution.com/2009/06/what-if-the-
   apple-store-billed-by-the-hour.html
Top 10 Resources Cont.
  Value Billing and the Use of Transparent Pricing
   http://legaltalknetwork.com/podcasts/un-billable-hour/
   2009/12/value-billing-the-use-of-transparent-pricing/
  Value-Based Fees by Alan Weiss
   http://www.amazon.com/Value-Based-Fees-Ultimate-
   Consultant-Pfeiffer/dp/0470275847
  Pricing on Purpose by Ron Baker
   http://www.amazon.com/Pricing-Purpose-Creating-
   Capturing-Value/dp/0471729809
Resources for Scope Definition
  The Triangle of Truth
   http://www.verasage.com/index.php/community/
   comments/the_triangle_of_truth/
  Elements of a Scope Document
   http://www.verasage.com/index.php/community/
   comments/elements_of_a_scope_document/
  Elements of a Change Request
   http://www.verasage.com/index.php/community/
   comments/elements_of_a_change_request/
Questions to Consider
  What does your customer buy?
  Are you a consultant or a developer?
  Are value pricing and fixed pricing the same?
To Contact Me
  972-390-8600 x101
  kirk_bowman@mightydata.com
  www.mightydata.com
  Twitter – @mightydata
Thanks for coming!

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Value Pricing for Software Developers

  • 1. Value Pricing for Software Developers Presented by Kirk Bowman MightyData, LLC
  • 2. Who Am I?   President of MightyData (Dallas, Austin, Houston and Denver)   FBA Platinum Partner   FileMaker 10 Authorized Trainer   FileMaker 10 Certified Developer   Speaker at FileMaker Developer Conference   15+ years experience as software consultant   www.mightydata.com
  • 3. Know Thy Price   From Dilbert and http://www.patrickjlamb.com/archives/commentary-know-thy-price.html
  • 4. The Danger of Budgets   From Dilbert and http://www.patrickjlamb.com/archives/commentary-the-danger-of-budgets.html
  • 5. Questions to Consider   What does your customer buy?   Are you a consultant or a developer?   Are value pricing and fixed pricing the same?
  • 6. My Value Pricing Journey •  Advocate for hourly billing during panel at DevCon 2009 •  Recognized hourly billing was artificial limit on income •  Began to study value pricing as alternative in September •  Recorded podcast with Jonathan Stark and Matt Navarre to discuss my conversion in November •  Made commitment to convert to value pricing in one year
  • 7. What is Value Pricing?   Value pricing is a shift from what this will cost the developer (hours) to what ROI this will generate for the customer (value). By starting with a conversation of "why do this" rather than "how to do this", you change the basis for the definition of scope, not eliminate it. – Kirk Bowman 1.  Determine how the customer perceives value 2.  Set a price which matches the value perceived 3.  Determine if you can deliver the value at that price for a profit
  • 8. Hourly Billing vs. Value Pricing   Professionals undervalue their services because they are operating under the labor theory of value, which posits that the value of a service is determined by the amount of labor used in its production. Conversely, professionals who subscribe to the subjective theory of value believe that the services they offer are only valuable to the extent that there is a potential buyer desiring them.Value is in the eye of the beholder. – Ron Baker, "Pricing on Purpose: How to Implement Value Pricing in Your Firm" http://www.journalofaccountancy.com/Issues/2009/Jun/ 20091530.htm
  • 9. Time Is Not Money   That is why I prefer Oscar Wilde’s quote to that of Benjamin Franklin’s: "Time is a waste of money."Value is in the eye of the beholder, not the labor time of the seller. – Ron Baker, "Hourly Billing is the Opium of the Profession" http://www.verasage.com/index.php/MainThreads/ comments/hourly_billing_is_the_opium_of_the_profession
  • 10. Commitment to Value   Before the famed consulting firm McKinsey & Company will accept a customer, they claim they have to provide at least three times more in value than the price they charge. What would happen if all professional service firms were to use this approach? – Ron Baker, "If You Don’t Discuss Value, Expect to Discuss Hours" http://www.verasage.com/index.php/community/comments/ if_you_dont_discuss_value_expect_to_discuss_hours/
  • 11. One Advantage to Client   The new approach helps clients determine legal costs in advance and often prevents legal problems from escalating because clients are no longer reluctant to seek advice out of fear of incurring a hefty bill, said Jay Shepherd, the firm's founder. – "Beat the Clock: A Boston law firm says no to billing by the hour, and its clients say they are pleased" http://www.boston.com/business/globe/articles/2007/10/08/ beat_the_clock
  • 13. Value Pricing Advocates   Alan Weiss, management consulting http://www.summitconsulting.com   Ron Baker, accounting and economics http://www.verasage.com   Jonathan Stark, software consulting http://jonathanstark.com/blog/
  • 14. Top 10 Resources   Ask VerasSage: All About T & A http://www.verasage.com/index.php/community/ comments/ask_verassage_all_about_t_a/   Pricing on Purpose: How to Implement Value Pricing in Your Firm http://www.journalofaccountancy.com/Issues/2009/Jun/ 20091530.htm   Hourly Billing is the Opium of the Profession http://www.verasage.com/index.php/MainThreads/ comments/hourly_billing_is_the_opium_of_the_profession
  • 15. Top 10 Resources Cont.   Top Ten Ways to Convince a Buyer Value-based Fees Are Best http://www.summitconsulting.com/articles/vol-4-3.php   101 Questions for Any Sales Situation http://www.contrarianconsulting.com/101-questions-for- any-sales-situation/   Determining Value-based Fees for Software Projects, Part 1-4 http://www.ecademy.com/module.php? mod=blog&op=liste&uid=91561   What If the Apple Store Billed by the Hour http://www.clientrevolution.com/2009/06/what-if-the- apple-store-billed-by-the-hour.html
  • 16. Top 10 Resources Cont.   Value Billing and the Use of Transparent Pricing http://legaltalknetwork.com/podcasts/un-billable-hour/ 2009/12/value-billing-the-use-of-transparent-pricing/   Value-Based Fees by Alan Weiss http://www.amazon.com/Value-Based-Fees-Ultimate- Consultant-Pfeiffer/dp/0470275847   Pricing on Purpose by Ron Baker http://www.amazon.com/Pricing-Purpose-Creating- Capturing-Value/dp/0471729809
  • 17. Resources for Scope Definition   The Triangle of Truth http://www.verasage.com/index.php/community/ comments/the_triangle_of_truth/   Elements of a Scope Document http://www.verasage.com/index.php/community/ comments/elements_of_a_scope_document/   Elements of a Change Request http://www.verasage.com/index.php/community/ comments/elements_of_a_change_request/
  • 18. Questions to Consider   What does your customer buy?   Are you a consultant or a developer?   Are value pricing and fixed pricing the same?
  • 19. To Contact Me   972-390-8600 x101   kirk_bowman@mightydata.com   www.mightydata.com   Twitter – @mightydata