1) The document discusses how practicing the Improvement Kata and Coaching Kata can help create a new organizational culture focused on continuous improvement, adaptation and innovation. It does this by developing new habits of thinking and problem solving through deliberate practice of the Kata routines.
2) A Kata is a routine that is practiced deliberately so it becomes a habit. The Improvement Kata models the scientific problem solving process while the Coaching Kata provides a standardized approach for managers to teach the Improvement Kata.
3) Regular practice of the Kata routines helps develop new unconscious habits and ways of thinking to replace old habits that may lead to errors or not be effective for new challenges. This allows organizations to continuously learn,