1. 360 Degrees of Separation: Mobile Reminders & Beyond Stories are real and life is everywhere

2. What is it? Embedded service dialogs mobile loop into web applications e.g. provider portals

3. Wisdom travels in many ways SMS dialogs iPhone applications Web services Others? Twitter annotations Photos Voice

4. What is our goal? Observe success against agreed goals for a combined dialog Build the story Create guideposts and generate wisdom for both patient and doctor

5. A few thoughts on community design Some steps Convert thoughts to achievable actions (silence, is golden) Organize service providers in a geography Consider the delivery system

6. A new provider workflow Trigger new dialog or knowledge sharing

7. Some expected outcomes Simple reminders provide baseline for many users (like an alarm clock) Dialog and story telling will increase length of use and commitment to action Outcome based measurement is more meaningful when it is noisy (dialog vs. numbers)