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Digital platform and mobile app
for banks and credit unions
April, 2020
Background. Platform and mobile app overview
Neobanking solution (boosting capabilities with digital wallet)
Wallet Factory experience and approach
Solution roll-out
2
Executive summary
Subject Wallet Factory’s white-label platform functionality makes possible to launch
a digital bank or credit union solution in 3–5 months, including all the
required integrations and customizations for the specifics of the US market
Cooperation ▪ Cost structure: set-up fee, software license cost (subscription fee), maintenance fee
▪ Solution cost is to be outlined upon the discussion of particular business needs and requirements
▪ A fully dedicated team is allocated for the whole project duration
▪ Ready to work on-site (team of BA, PM, design BA). Effective workforce management in different time zones
Vendor
summary
Wallet Factory is a white-label fintech solutions provider for banks, telecom and retail.
▪ Proven track record: 25+ projects, 15 countries, 5 continents
▪ Founded in 2015, headquartered in London, R&D facilities in Kyiv, Ukraine
▪ Key team members have more than 15 years of C-level banking experience (prior to fintech)
Background ▪ US market is on the verge of extensive digitalization of banking services. People are
getting away from cash, brick and mortar banking, physical cards, cheques to digital and
mobile banking, contactless payments (e.g. Apple Pay, Google Pay, Starbucks wallet) etc.
▪ Banks and credit unions explore the possibilities of digital banking, yet existing
implementations are still limited with only a few good examples
▪ Neobanks are gaining traction in many regions across the globe
3
E-wallets and mobile
payment service providers
Digitalization of banking and payment services
is gaining extreme momentum
Opportunity
Digital banks
 Neobanks
Growing payment functionality of retail chains and service providers
▪ People are getting away from cash, brick and mortar banking, physical cards, cheques to
digital and mobile banking, contactless payments
▪ Remotization after COVID ban accelerates changes
▪ Banks and credit unions explore the possibilities of digital banking, yet existing
implementations are still limited with only a few good examples
▪ Neobanks are gaining traction in many regions across the globe
4
Opportunity
Digital platform makes possible to extend
bank’s and credit unions’ offerings for the end users
▪ Enable branchless operations
▪ Set up simpler acquisition models
▪ Boost undervalued segments
▪ Boost # of transactions
▪ Speed up processes
▪ Reduce branch staff
▪ Decrease queues
▪ Boost loyalty
Traditional products
to be present in mobile app
▪ Loans, payday loans
▪ Deposits
▪ Accounts
▪ Cards
DIGITAL PLATFORM
CAPABILITIES
▪ P2P transfers, QR, NFC
▪ Cashbacks, bonuses, PFM
▪ Service catalog, in-app payments
▪ Prepaid  virtual cards issuance
▪ 3rd party cards as payment tools
▪ Wallets and sub-wallets for different purposes
Opportunities for the banks
5
Mobile digital banking platform
Core banking / credit union system API
(accounts, deposits, loans, cards)
Platform core (middleware)
Web admin panel; user management; data storage
and history; roles and permissions; security and sustainability;
financial security (compliance); open and private APIs.
Deployable in any cloud storage (AWS, GCP) or on-premise.
Allows for a seamless user migration from out-of-date
or technologically limited solutions
INTERFACES For
end users
(iOS, Android)
For bank operators
(role-based –
KYC, AML etc.).
User documentation
is provided.
Platform
overview
Payment and service providers
Payment providers; service providers; international
money transfer systems; remittances; SWIFT, SEPA,
ACH, Wire etc.; Apple Pay / Google Pay NFC tech.
implementation; Telecom billing systems
3rd party functionality extensions
SMS gateway; SSO (single sign-on) provider; KYC
service provider; AML service provider; CRM / call
center subsystem; scoring/analytics service provider;
loyalty system; mobile app analytics (Firebase);
BI system; regulatory authorites, currency exchange
rates provider, MS Active directory etc.
API INTEGRATIONS (on-demand)
6
What does the end user get with the banking app?
Access to bank  credit union products and assets
▪ Cards
▪ Accounts
▪ Loans
▪ Deposits
Payments and money transfers
▪ Virtual cards
▪ P2P
▪ NFC: Apple Pay, Google Pay
In-app payments (service catalog)
▪ Mobile top-up
▪ Insurance
▪ Online games top-up, subscription payments etc.
Loyalty and budgeting tools
▪ Cashbacks
▪ PFM
▪ Gift cards purchase and storage
e.g. Amazon, Best Buy, Chipotle, Domino’s, Fandango, iTunes, Home Depot,
Sephora, Starbucks, Target, Victoria's Secret, Walmart etc.
Platform
overview
7
The platform allows for expanding functionality
via integrations with 3rd party service providers
Integrations
International money transfer systems Black lists, lists of stolen cards
OCR providers
Hosting companies Mobile analyticsBI Customer support
Other: Service providers (Utility, transportation, events etc.), Regulatory authorities,
Payment gateways, SMS gateways
SSO provider
KYC provider
3rd party e-wallets
8
Vendor
details MFG  Wallet Factory team and clients
at Singapore Fintech Festival, Nov ‘19
25
Fintech IT projects
implemented
5
years in Fintech
Software & BusDev
60+
Specialists
Fintech & Banking
3M
Customers
worldwide
A small yet recognized
e-wallet solutions provider
World TOP 10 white-label e-wallet
solution providers (2019 review)
9
Vendor
details
2016–2019: Central Asia / CEE playground –
25 projects across 5 continents (see Appendix)
Mobile finance
(Beeline Kazakhstan)
Vodafone Pay
(Vodafone Ukraine)
O! Money
(NUR Telecom Kyrgyzstan)
TezSum
(Tcell Tajikistan)
TelCo
MoneyVeo (Ukraine)
Money+Card (Malta)
Finance
Retail, postal
Nova Poshta delivery
(Ukraine)
OKKO Fuel retailer
(Ukraine)
Kulikovskiy confectionery (Kyrgyzstan,
Kazakhstan, Russia, China )
MAXI Loyalty program
(Ukraine)
Bank Alliance (Ukraine)
Letscoin (South Africa)
Alif (Tajikistan)
10
Management team industry experience
Our team’s extensive financial background (15 to 25 years of C-level experience in Banking
prior to Fintech) helps drive projects’ commercial outcome. We understand financial streams
and chains and roles all the involved parties play, and we help our clients drive MFS
profitability up to the industry leaders’ level.
Konstantin VAYSMAN
Chairman of The Board, Co-Founder
25 yrs. in Banking (22 yrs. C-level).
Investor relations, strategy
Yuriy CHAYKA
Chief Innovation Officer
18 yrs. in Banking. Exits: Interkasa – payment aggregator
in Ukraine, Georgia and EU, 3M transact./month; RBK money –
payment gateway in Russia (40 000 web shops, 8M clients, 60
countries); Monexy – e-money system in Ukraine.
Innovations, product vision
Mikhail MIROSHNICHENKO
CEO, Co-Founder
18 yrs. in Banking (15 yrs. C-level).
Company management, strategy
Volodymyr BUDANOV
Sales & Marketing
20 yrs. in Banking (15 yrs. C-level).
Sales & marketing: management,
channels, product vision
Vasiliy CHERNOMOROV
Chief Technical Officer
17 yrs. in Software Business Development &
Management. IT technologies, team and
processes mgmt., architecture, IT strategy
Vitaliy KURSHINOV
Chief Product Developer, Co-Founder
15+ yrs. in Software Product Dev
Core product technology, architecture,
security, features management
Vendor
details
11
Account
mgr. (lead)
DevOps
QA
Programmer Programmer
Project roll-out process (typical, to be discussed)
Deployment
▪ Preparing team
▪ BRD development
▪ Use cases
▪ IT architecture
▪ Software
customization and
development plan
▪ Resource planning
▪ UI/UX
▪ Environments
▪ System
customization and
new functionality
development
▪ Integrations
▪ Manuals preparation
▪ Functional testing
▪ UX testing
▪ Regression testing
▪ Performance testing
▪ Integrations testing
▪ System testing
▪ Training
▪ System launch
▪ System
stabilization
▪ System
maintenance and
technical support
12+ months – post-warranty services
▪ System maintenance, technical support
▪ New functionality development
2–4 months2–4 weeks 1–2 month 1 month 1–3 months
Contracting
Pre-Project and BRD Set up Testing
& Training
Launch and
warranty services
12
Deployment
Governance approach is aimed at cost-effective
project delivery and scalability provision
Solutions/Application Architect
Business Solutions
Analyst
Engagement
Manager (PO)
Engineering
Architect
Business Analyst
Client side
Wallet Factory
Project Manager
(Scrum Master) Design, Development, QA teams
13
SF Kyiv Client team WF San Fran Team Main shift UA Night shift UA
12 AM 10
1 AM 11
2 AM 12
3 AM 13
4 AM 14 stretched hours
5 AM 15 stretched hours
6 AM 16 stretched hours
7 AM 17 stretched hours
8 AM 18
9 AM 19
10 AM 20
11 AM 21 stretched hours
12 PM 22 stretched hours stretched hours
1 PM 23
2 PM 0
3 PM 1
4 PM 2
5 PM 3 stretched hours
6 PM 4 stretched hours stretched hours
7 PM 5
8 PM 6
9 PM 7
10 PM 8
11 PM 9 stretched hours
We are ready to work within any time zones
Sample extreme case: 10h time difference (Kyiv – San-Francisco).
Teams setup to maximize the overlaps
Deployment
14
Operation system Unix / Linux
Web-server Nginx
Cloud Amazon Web Services
On-premises Private Data Centers
DBMS PostgreSQL 10+, RDS
Virtualization VMWare / KVM
Programming language PHP 7.3 +
Telemetry storage Prometheus / ELK
Used framework Yii2 / Symfony
Hardware health info Prometheus
Caching Redis
CI/CD GitLab CI / Jenkins
Dependency control Composer
Load balancing HAProxy, ELB
Knowledge database Confluence, Postman
Server queue RabbitMQ 3.7 +, SQS
Mobile app development Cordova; Vue2; Es6+
Connection Protection
▪ HTTPS, SSL, HTTP2
▪ Cross Site Request Forgery
▪ IP filtering and Volume limits
▪ Cloudflare DDoS security
▪ RBAC system
▪ XSS / SQL injection protection
▪ SHA256 API Signature
▪ Secure TCP/IP Connections
with SSL for DBs
Data Protection
▪ Single IP access to IPSec
▪ No open user data storage
▪ DB Data encryption
on the Rest
▪ Data replication
Tech. specs
Current technology stack and security
15
Performance
Test results:
▪ RPS – ~1000
▪ Max response time: 290ms
▪ 95th response time: ~38ms
▪ Avg response time: ~17ms
▪ Total requests: ~700k
Test configuration:
▪ DataBase r5ad.4xlarge 16 CPU 128 RAM disk 2x300 SSD
▪ eWallet 2x c4.4xlarge 16 CPU 32 RAM
▪ mWallet c4.2xlarge 8 CPU 16 RAM
Tech. specs
16
Digital banking platform: cost structure
Product
customization
and deployment
(set-up fee)
1
Subscription fee
(license for software
usage). The price
depends on the
amount of active
users (gets smaller
upon reaching
certain thresholds)
2
Maintenance fee
(costs of software
support, updates
and maintenance)
3
Cost
structure
17
Our long-term approach to what we do
▪ Projects that we deliver do affect financial infrastructure of the
target markets. They are complex and multi-phase, envisioned
for 5 years at least
▪ Every project is extremely sensitive in terms of data safety and
availability, and requires all-round support
▪ While our out-of-box solution is ready for deployment,
the product is being developed further,
providing enhanced functionality for our clients
Wallet Factory offers a competitive edge through experience,
scalability and go-to-market competencies. We have the breadth,
footprint and experience to deliver a leading-edge digital wallet
solution for Client of any type and scale.
Our
approach
We look forward
to working with you!
Mikhail Miroshnichenko, CEO
mikhail@walletfactory.com
Volodymyr Budanov, Chief Sales and Marketing
volodymyr@walletfactory.com
RnD office: 18, Toropovskoho st., 02100, Kyiv, Ukraine
https://walletfactory.com/

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Digital platform and mobile app for banks and credit unions

  • 1. Digital platform and mobile app for banks and credit unions April, 2020 Background. Platform and mobile app overview Neobanking solution (boosting capabilities with digital wallet) Wallet Factory experience and approach Solution roll-out
  • 2. 2 Executive summary Subject Wallet Factory’s white-label platform functionality makes possible to launch a digital bank or credit union solution in 3–5 months, including all the required integrations and customizations for the specifics of the US market Cooperation ▪ Cost structure: set-up fee, software license cost (subscription fee), maintenance fee ▪ Solution cost is to be outlined upon the discussion of particular business needs and requirements ▪ A fully dedicated team is allocated for the whole project duration ▪ Ready to work on-site (team of BA, PM, design BA). Effective workforce management in different time zones Vendor summary Wallet Factory is a white-label fintech solutions provider for banks, telecom and retail. ▪ Proven track record: 25+ projects, 15 countries, 5 continents ▪ Founded in 2015, headquartered in London, R&D facilities in Kyiv, Ukraine ▪ Key team members have more than 15 years of C-level banking experience (prior to fintech) Background ▪ US market is on the verge of extensive digitalization of banking services. People are getting away from cash, brick and mortar banking, physical cards, cheques to digital and mobile banking, contactless payments (e.g. Apple Pay, Google Pay, Starbucks wallet) etc. ▪ Banks and credit unions explore the possibilities of digital banking, yet existing implementations are still limited with only a few good examples ▪ Neobanks are gaining traction in many regions across the globe
  • 3. 3 E-wallets and mobile payment service providers Digitalization of banking and payment services is gaining extreme momentum Opportunity Digital banks Neobanks Growing payment functionality of retail chains and service providers ▪ People are getting away from cash, brick and mortar banking, physical cards, cheques to digital and mobile banking, contactless payments ▪ Remotization after COVID ban accelerates changes ▪ Banks and credit unions explore the possibilities of digital banking, yet existing implementations are still limited with only a few good examples ▪ Neobanks are gaining traction in many regions across the globe
  • 4. 4 Opportunity Digital platform makes possible to extend bank’s and credit unions’ offerings for the end users ▪ Enable branchless operations ▪ Set up simpler acquisition models ▪ Boost undervalued segments ▪ Boost # of transactions ▪ Speed up processes ▪ Reduce branch staff ▪ Decrease queues ▪ Boost loyalty Traditional products to be present in mobile app ▪ Loans, payday loans ▪ Deposits ▪ Accounts ▪ Cards DIGITAL PLATFORM CAPABILITIES ▪ P2P transfers, QR, NFC ▪ Cashbacks, bonuses, PFM ▪ Service catalog, in-app payments ▪ Prepaid virtual cards issuance ▪ 3rd party cards as payment tools ▪ Wallets and sub-wallets for different purposes Opportunities for the banks
  • 5. 5 Mobile digital banking platform Core banking / credit union system API (accounts, deposits, loans, cards) Platform core (middleware) Web admin panel; user management; data storage and history; roles and permissions; security and sustainability; financial security (compliance); open and private APIs. Deployable in any cloud storage (AWS, GCP) or on-premise. Allows for a seamless user migration from out-of-date or technologically limited solutions INTERFACES For end users (iOS, Android) For bank operators (role-based – KYC, AML etc.). User documentation is provided. Platform overview Payment and service providers Payment providers; service providers; international money transfer systems; remittances; SWIFT, SEPA, ACH, Wire etc.; Apple Pay / Google Pay NFC tech. implementation; Telecom billing systems 3rd party functionality extensions SMS gateway; SSO (single sign-on) provider; KYC service provider; AML service provider; CRM / call center subsystem; scoring/analytics service provider; loyalty system; mobile app analytics (Firebase); BI system; regulatory authorites, currency exchange rates provider, MS Active directory etc. API INTEGRATIONS (on-demand)
  • 6. 6 What does the end user get with the banking app? Access to bank credit union products and assets ▪ Cards ▪ Accounts ▪ Loans ▪ Deposits Payments and money transfers ▪ Virtual cards ▪ P2P ▪ NFC: Apple Pay, Google Pay In-app payments (service catalog) ▪ Mobile top-up ▪ Insurance ▪ Online games top-up, subscription payments etc. Loyalty and budgeting tools ▪ Cashbacks ▪ PFM ▪ Gift cards purchase and storage e.g. Amazon, Best Buy, Chipotle, Domino’s, Fandango, iTunes, Home Depot, Sephora, Starbucks, Target, Victoria's Secret, Walmart etc. Platform overview
  • 7. 7 The platform allows for expanding functionality via integrations with 3rd party service providers Integrations International money transfer systems Black lists, lists of stolen cards OCR providers Hosting companies Mobile analyticsBI Customer support Other: Service providers (Utility, transportation, events etc.), Regulatory authorities, Payment gateways, SMS gateways SSO provider KYC provider 3rd party e-wallets
  • 8. 8 Vendor details MFG Wallet Factory team and clients at Singapore Fintech Festival, Nov ‘19 25 Fintech IT projects implemented 5 years in Fintech Software & BusDev 60+ Specialists Fintech & Banking 3M Customers worldwide A small yet recognized e-wallet solutions provider World TOP 10 white-label e-wallet solution providers (2019 review)
  • 9. 9 Vendor details 2016–2019: Central Asia / CEE playground – 25 projects across 5 continents (see Appendix) Mobile finance (Beeline Kazakhstan) Vodafone Pay (Vodafone Ukraine) O! Money (NUR Telecom Kyrgyzstan) TezSum (Tcell Tajikistan) TelCo MoneyVeo (Ukraine) Money+Card (Malta) Finance Retail, postal Nova Poshta delivery (Ukraine) OKKO Fuel retailer (Ukraine) Kulikovskiy confectionery (Kyrgyzstan, Kazakhstan, Russia, China ) MAXI Loyalty program (Ukraine) Bank Alliance (Ukraine) Letscoin (South Africa) Alif (Tajikistan)
  • 10. 10 Management team industry experience Our team’s extensive financial background (15 to 25 years of C-level experience in Banking prior to Fintech) helps drive projects’ commercial outcome. We understand financial streams and chains and roles all the involved parties play, and we help our clients drive MFS profitability up to the industry leaders’ level. Konstantin VAYSMAN Chairman of The Board, Co-Founder 25 yrs. in Banking (22 yrs. C-level). Investor relations, strategy Yuriy CHAYKA Chief Innovation Officer 18 yrs. in Banking. Exits: Interkasa – payment aggregator in Ukraine, Georgia and EU, 3M transact./month; RBK money – payment gateway in Russia (40 000 web shops, 8M clients, 60 countries); Monexy – e-money system in Ukraine. Innovations, product vision Mikhail MIROSHNICHENKO CEO, Co-Founder 18 yrs. in Banking (15 yrs. C-level). Company management, strategy Volodymyr BUDANOV Sales & Marketing 20 yrs. in Banking (15 yrs. C-level). Sales & marketing: management, channels, product vision Vasiliy CHERNOMOROV Chief Technical Officer 17 yrs. in Software Business Development & Management. IT technologies, team and processes mgmt., architecture, IT strategy Vitaliy KURSHINOV Chief Product Developer, Co-Founder 15+ yrs. in Software Product Dev Core product technology, architecture, security, features management Vendor details
  • 11. 11 Account mgr. (lead) DevOps QA Programmer Programmer Project roll-out process (typical, to be discussed) Deployment ▪ Preparing team ▪ BRD development ▪ Use cases ▪ IT architecture ▪ Software customization and development plan ▪ Resource planning ▪ UI/UX ▪ Environments ▪ System customization and new functionality development ▪ Integrations ▪ Manuals preparation ▪ Functional testing ▪ UX testing ▪ Regression testing ▪ Performance testing ▪ Integrations testing ▪ System testing ▪ Training ▪ System launch ▪ System stabilization ▪ System maintenance and technical support 12+ months – post-warranty services ▪ System maintenance, technical support ▪ New functionality development 2–4 months2–4 weeks 1–2 month 1 month 1–3 months Contracting Pre-Project and BRD Set up Testing & Training Launch and warranty services
  • 12. 12 Deployment Governance approach is aimed at cost-effective project delivery and scalability provision Solutions/Application Architect Business Solutions Analyst Engagement Manager (PO) Engineering Architect Business Analyst Client side Wallet Factory Project Manager (Scrum Master) Design, Development, QA teams
  • 13. 13 SF Kyiv Client team WF San Fran Team Main shift UA Night shift UA 12 AM 10 1 AM 11 2 AM 12 3 AM 13 4 AM 14 stretched hours 5 AM 15 stretched hours 6 AM 16 stretched hours 7 AM 17 stretched hours 8 AM 18 9 AM 19 10 AM 20 11 AM 21 stretched hours 12 PM 22 stretched hours stretched hours 1 PM 23 2 PM 0 3 PM 1 4 PM 2 5 PM 3 stretched hours 6 PM 4 stretched hours stretched hours 7 PM 5 8 PM 6 9 PM 7 10 PM 8 11 PM 9 stretched hours We are ready to work within any time zones Sample extreme case: 10h time difference (Kyiv – San-Francisco). Teams setup to maximize the overlaps Deployment
  • 14. 14 Operation system Unix / Linux Web-server Nginx Cloud Amazon Web Services On-premises Private Data Centers DBMS PostgreSQL 10+, RDS Virtualization VMWare / KVM Programming language PHP 7.3 + Telemetry storage Prometheus / ELK Used framework Yii2 / Symfony Hardware health info Prometheus Caching Redis CI/CD GitLab CI / Jenkins Dependency control Composer Load balancing HAProxy, ELB Knowledge database Confluence, Postman Server queue RabbitMQ 3.7 +, SQS Mobile app development Cordova; Vue2; Es6+ Connection Protection ▪ HTTPS, SSL, HTTP2 ▪ Cross Site Request Forgery ▪ IP filtering and Volume limits ▪ Cloudflare DDoS security ▪ RBAC system ▪ XSS / SQL injection protection ▪ SHA256 API Signature ▪ Secure TCP/IP Connections with SSL for DBs Data Protection ▪ Single IP access to IPSec ▪ No open user data storage ▪ DB Data encryption on the Rest ▪ Data replication Tech. specs Current technology stack and security
  • 15. 15 Performance Test results: ▪ RPS – ~1000 ▪ Max response time: 290ms ▪ 95th response time: ~38ms ▪ Avg response time: ~17ms ▪ Total requests: ~700k Test configuration: ▪ DataBase r5ad.4xlarge 16 CPU 128 RAM disk 2x300 SSD ▪ eWallet 2x c4.4xlarge 16 CPU 32 RAM ▪ mWallet c4.2xlarge 8 CPU 16 RAM Tech. specs
  • 16. 16 Digital banking platform: cost structure Product customization and deployment (set-up fee) 1 Subscription fee (license for software usage). The price depends on the amount of active users (gets smaller upon reaching certain thresholds) 2 Maintenance fee (costs of software support, updates and maintenance) 3 Cost structure
  • 17. 17 Our long-term approach to what we do ▪ Projects that we deliver do affect financial infrastructure of the target markets. They are complex and multi-phase, envisioned for 5 years at least ▪ Every project is extremely sensitive in terms of data safety and availability, and requires all-round support ▪ While our out-of-box solution is ready for deployment, the product is being developed further, providing enhanced functionality for our clients Wallet Factory offers a competitive edge through experience, scalability and go-to-market competencies. We have the breadth, footprint and experience to deliver a leading-edge digital wallet solution for Client of any type and scale. Our approach
  • 18. We look forward to working with you! Mikhail Miroshnichenko, CEO mikhail@walletfactory.com Volodymyr Budanov, Chief Sales and Marketing volodymyr@walletfactory.com RnD office: 18, Toropovskoho st., 02100, Kyiv, Ukraine https://walletfactory.com/