6. FinTech: Trends and Opportunities
Banking In a Physical World
Marc DeCastro,
research director, Consumer Banking at IDC Financial Insights
October 2012
Year after year, the branch continues to defy
the critics and is in fact not going to be
“stone dead” any time soon.
Consumer Banking Channel usage
2012 2011
Branch teller 85.1 78.5
Internet 84.8 85.3
Branch ATM 81.8 71.3
Debit card purchase 78.4 67.1
Debit card with cash back 54.9 41.8
At another ATM 48.3 39.5
Mobile 43.8 23.2
Call Center 38.3 24.9
7. FinTech: Trends and Opportunities
How to
Change Your
Business Model
David Potterton
From discussions with financial services
professionals over the year, we have come to an
unfortunate conclusion: most bankers do no yet
recognize that the pre-2008 world no longer exists.
8. Top Enterprise Companies in FinTech
Biggest Movers
These companies made large jumps up or down in our rankings in 2011. We provide clues as to why
PLACES RANK CLIMBED/DECLINED 2011 2012 WHY
FinTech 100
Six Payment Services +24 46 70 SIX merged SIX Multipay, SIX Pay and SIX Card Solutions.
Vasco Data Security +19 67 86 Landed several large transactions in the banking market.
Pegasystems +18 49 67 Significant customer wins, including a large U.K. bank.
Virtusa Corporation +15 64 79 Acquired ALaS Consulting LLC, a financial services consulting firm.
MphasiS -18 41 23 Percentage of financial services revenue dropped from 42% to 36%.
ISGN -14 82 68 Revenue dropped from $126 million to $90 million.
Oberthur -13 33 20 % revenue from financial institutions dropped from 55% to 35%.
Itautec S.A. -6 34 29 Revenue dropped from 2010 to 2011, financial services percentage stayed the same
Enterprise 25
HCL Technologies Ltd. +4 20 24 Company is seeing strong demand, signed several new contracts in 2011.
Microsoft +3 3 6 Total revenue is up while financial services percentage stayed the same.
Teradata +2 23 25 Two former Enterprise 25 companies dropped out, letting Teradata move up.
Cisco -2 7 5 Cisco exited the Flip camera business, reorganized and faced strong competition.
Deloitte & Touche -2 17 15 Challenging market conditions.
11. Radical vs Incremental Innovation
The case of Starbucks
Starbucks' Mobile Payment Application
Challenges NFC Mobile Payments
12. FinTech: Trends and Opportunities
Pent-up Merger Activity Builds
Karen Massey
senior analyst, consumer banking, IDC Financial Insights
We expect to see continued
merger and acquisition
activity in this space since the
number of providers is still
large and financial institution
clients continue to exert cost
containment pressure.