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OPEN YOUR MIND,
OPEN YOUR LIBRARY
M.J. D’Elia | TXLA2016
Photo: “Green on black/black on orange” by jurek d. (cc)
LEARNING
Creative Thinking Strategies
Photo: “Crayons” by Special (cc)
KNOW
THE
NOVICE
Learning
Photo: “Crayons I” by peppered jane (cc)
KNOW THE NOVICE: INTRO
Story source: Rod Judkins “find out how to find out” The Art of Creative Thinking, 2015, p. 77-80
F...
KNOW THE NOVICE: PRINCIPLES
view situations with fresh eyes
(like a tourist)
focus on learning like a beginner
(not knowin...
KNOW THE NOVICE: EXAMPLE
Photo: “juggle” by jes reynolds (cc)
Innovation Boot Camp - Juggling
KNOW THE NOVICE: TWO SUGGESTIONS
Play ‘secret
library
shopper’
and observe
Learn an
entirely new
skill (become
a novice)
“Sometimes incompetence
is useful. It helps you
keep an open mind.
Roberto Cavalli, Italian fashion designer
OBSERVE
OBSESSIVELY
Learning
OBSERVE OBSESSIVELY: INTRO
Story source: Daniel Buchner “Redefining Radical Innovation - CPSI 2010” [YouTube]
P&G : Swiffe...
OBSERVE OBSESSIVELY: PRINCIPLES
translate insights from outside
(steal like an artist)
explore broad adjacencies
(follow y...
OBSERVE OBSESSIVELY: EXAMPLE
Photo: “The Hero’s Journey mapping it out” by Lost in Scotland (cc)
User Experience Testing
OBSERVE OBSESSIVELY: TWO SUGGESTIONS
Sit in a public
place and
watch people
(20 mins)
Browse mags
that don’t
usually
inter...
“The cure for boredom is
curiosity. There is no cure
for curiosity.
Dorothy Parker, American author and poet
DROWN
DISTRACTION
Learning
DROWN DISTRACTION: INTRO
Story source: Rod Judkins “pause for thoughtlessness” The Art of Creative Thinking, 2015, p. 107-...
DROWN DISTRACTION: PRINCIPLES
pursue what you love to do
(find your flow state)
practice being present
(forget multi-tasking)
DROWN DISTRACTION: EXAMPLE
Photo: “2010-2011 Planner - Week” by Angela (cc)
The week of no meetings
DROWN DISTRACTION: TWO SUGGESTIONS
Create a
space for
daydreaming
Hold no-tech
meetings
(put phones
in ‘jail’)
“ There are always
distractions, if you
allow them.
Tony La Russa, Baseball manager
BRAINSTORMING
Creative Thinking Techniques
Photo: “Sticky note decorated elevator” by Pekka Nikrus (cc)
FREE
ASSOCIATION
GAME
Brainstorming
FREE ASSOCIATION GAME: INSTRUCTIONS
➤Paper and pen
➤Choose one of the following words:
➤Airport
➤Submarine
➤Police station...
FREE ASSOCIATION GAME: INSTRUCTIONS
➤Insert your word in the blank
➤How is a library like a(n) ___________?
➤Brainstorm id...
FREE ASSOCIATION GAME: DEBRIEF
➤Reveals interesting connections
➤Surfaces novel insights
➤Forces us to look beyond librari...
ALTERNATIVE
USE
GAME
Brainstorming
ALTERNATIVE USE GAME: INSTRUCTIONS
➤Paper and pen
➤Choose one of the following objects:
➤Travel mug
➤Fly swatter
➤Sandals
...
ALTERNATIVE USE GAME: INSTRUCTIONS
➤Brainstorm at least 12 alternative uses
for the object you selected
➤Time: 3 minutes
ALTERNATIVE USE GAME: DEBRIEF
➤Encourages examination of other
attributes (e.g. color, weight, shape)
➤Surfaces novel insi...
BUILDING
Creative Thinking Strategies
Photo: “Red & Blue geometric (7)” by Michael Sauers (cc)
MAKE
IDEAS
TANGIBLE
Building
MAKE IDEAS TANGIBLE: INTRO
Story source: IDEO “Shopping Cart Concept” ABC Nightline (1999)
IDEO: Shopping Cart Challenge
MAKE IDEAS TANGIBLE: PRINCIPLES
build or sketch rough ideas
(think with your hands)
push for tactile experiences
(stay awa...
MAKE IDEAS TANGIBLE: EXAMPLE
Photo: “Learnies Cereal Box Strategic Plan” by M.J. D’Elia (c)
Learnies Cereal Box
MAKE IDEAS TANGIBLE: TWO SUGGESTIONS
Build a
prototype with
craft materials
Brainstorm by
drawing
‘napkin
solutions’
“Art is not what you see,
but what you make
others see.
Edgar Degas, Impressionist painter
GO
FOR
EMOTION
Building
GO FOR EMOTION: INTRO
Story source: Rod Judkins “leave an impression” The Art of Creative Thinking, 2015, p. 81-82
Maya Li...
GO FOR EMOTION: PRINCIPLES
design how people should feel
(set policies and procedures aside)
turn ordinary into extraordin...
GO FOR EMOTION: EXAMPLE
Photo: “The Simpsons Movie - Trailer #2” by Michael Sauers (cc)
Shooting a “course trailer”
GO FOR EMOTION: TWO SUGGESTIONS
Discuss an
emotionally
relevant video
Share
extraordinary
experiences
“Better to be without
logic than without
feeling.
Charlotte Bronte, English novelist and poet
FLATTEN
THE
HIERARCHY
Building
FLATTEN THE HIERARCHY: INTRO
Story source: Rod Judkins “open your mind” The Art of Creative Thinking, 2015, p. 103-106
And...
FLATTEN THE HIERARCHY: PRINCIPLES
consider all ideas
(regardless of the source)
germinate ideas at all levels
(ideas can c...
FLATTEN THE HIERARCHY: EXAMPLE
HatchFest
FLATTEN THE HIERARCHY: TWO SUGGESTIONS
Open projects
to the entire
staff for
comment
Use questions
to invite
suggestions
“The world needs dreamers
and the world needs doers.
But above all, the world
needs dreamers who do.
Sarah Ban Breathnach,...
VISUALIZING
Creative Thinking Techniques
Photo: “ported my finance review into playdoh” by James Burke (cc)
OBSERVATION
GAME
Visualizing
OBSERVATION GAME: INSTRUCTIONS
➤Paper and pen
➤Look at the following photo
➤Record at least 10 observations
➤Time: 3 mins
OBSERVATION GAME: DEBRIEF
➤Distinguish between facts and
interpretation
➤Encourages slowing down and paying
attention to d...
ORGANIZATION
GAME
Visualizing
ORGANIZATION GAME: INSTRUCTIONS
➤Paper and pen
➤Think of your library
➤What is your role?
➤Who do you interact with?
➤How ...
ORGANIZATION GAME: INSTRUCTIONS
➤Draw a picture of the library’s
organization as you see it in your head.
Put yourself in ...
ORGANIZATION GAME: DEBRIEF
➤Surfaces patterns and perceptions
➤Visualizes relationship dynamics
➤Reflects on informal organ...
PRACTICING
Creative Thinking Strategies
Photo: “Kids bicycle” by 5th Luna (cc)
BREAK
ROUTINES
Practicing
BREAK ROUTINES: INTRO
Story source: Rod Judkins “go from A to B via Z” The Art of Creative Thinking, 2015, p. 232-234
Andy...
BREAK ROUTINES: PRINCIPLES
take the long route
(efficiency is not your friend)
alter your personal patterns
(all habits are ...
BREAK ROUTINES: EXAMPLE
Photo: “untitled” by JohnBFenn3 (cc)
Standing meetings
BREAK ROUTINES: TWO SUGGESTIONS
Do standing
(or walking)
meetings
Shift your
work hours
(or work
location)
“If you want to change
your art, change your
habits.
Clement Greenberg, American essayist
MAINTAIN
MOMENTUM
Practicing
MAINTAIN MOMENTUM: INTRO
Story source: Open IDEO “The Story of Doug Dietz: Creative Confidence in the MRI Suite” (2013)
Do...
MAINTAIN MOMENTUM: PRINCIPLES
push things forward
(small steps matter)
make challenges as opportunities
(more chances to b...
MAINTAIN MOMENTUM: EXAMPLE
MAINTAIN MOMENTUM: TWO SUGGESTIONS
Impose
constraints
and micro-
deadlines
Frame
obstacles as
new creative
challenges
“You might not write well
every day, but you can
always edit a bad page. You
can’t edit a blank page.
Jodi Picot, American...
BE POSITIVE
ABOUT
NEGATIVES
Practicing
BE POSITIVE ABOUT NEGATIVES: INTRO
Story source: Rod Judkins “be positive about negatives” The Art of Creative Thinking, 2...
BE POSITIVE ABOUT NEGATIVES: PRINCIPLES
turn adversity into attention
(the status quo is not a story)
find truth in the cri...
BE POSITIVE ABOUT NEGATIVES: EXAMPLE
LibGuides
BE POSITIVE ABOUT NEGATIVES: TWO SUGGESTIONS
Post negative
comments up
on the wall
Share and
celebrate
failure
regularly
“Success is the ability to go
from failure to failure
without losing your
enthusiasm.
Winston Churchill, British politician
Photo: “Green on black/black on orange” by jurek d. (cc)
KNOW THE
NOVICE
OBSERVE
OBSESSIVELY
DROWN
DISTRACTION
MAKE IDEAS
...
Photo: “Green on black/black on orange” by jurek d. (cc)
If you aren’t in over your
head, how do you know
how tall you are...
Photo: “Green on black/black on orange” by jurek d. (cc)
OPEN YOUR MIND,
OPEN YOUR LIBRARY
M.J. D’Elia | TXLA2016
mdelia@u...
Open Your Mind, Open Your Library (Slides): Texas Library Association 2016
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Open Your Mind, Open Your Library (Slides): Texas Library Association 2016

As libraries face new technologies, shifting priorities, and ever-increasing competition for resources, they must learn to respond creatively to problems. You'll leave this active, hands-on session with activities and strategies you can take back to your library to make it a more creative organization (see handout for more).

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Open Your Mind, Open Your Library (Slides): Texas Library Association 2016

  1. 1. OPEN YOUR MIND, OPEN YOUR LIBRARY M.J. D’Elia | TXLA2016 Photo: “Green on black/black on orange” by jurek d. (cc)
  2. 2. LEARNING Creative Thinking Strategies Photo: “Crayons” by Special (cc)
  3. 3. KNOW THE NOVICE Learning Photo: “Crayons I” by peppered jane (cc)
  4. 4. KNOW THE NOVICE: INTRO Story source: Rod Judkins “find out how to find out” The Art of Creative Thinking, 2015, p. 77-80 Franklin Lloyd Wright - Guggenheim (NYC)
  5. 5. KNOW THE NOVICE: PRINCIPLES view situations with fresh eyes (like a tourist) focus on learning like a beginner (not knowing like an expert)
  6. 6. KNOW THE NOVICE: EXAMPLE Photo: “juggle” by jes reynolds (cc) Innovation Boot Camp - Juggling
  7. 7. KNOW THE NOVICE: TWO SUGGESTIONS Play ‘secret library shopper’ and observe Learn an entirely new skill (become a novice)
  8. 8. “Sometimes incompetence is useful. It helps you keep an open mind. Roberto Cavalli, Italian fashion designer
  9. 9. OBSERVE OBSESSIVELY Learning
  10. 10. OBSERVE OBSESSIVELY: INTRO Story source: Daniel Buchner “Redefining Radical Innovation - CPSI 2010” [YouTube] P&G : Swiffer : Continuum Design
  11. 11. OBSERVE OBSESSIVELY: PRINCIPLES translate insights from outside (steal like an artist) explore broad adjacencies (follow your curiosity)
  12. 12. OBSERVE OBSESSIVELY: EXAMPLE Photo: “The Hero’s Journey mapping it out” by Lost in Scotland (cc) User Experience Testing
  13. 13. OBSERVE OBSESSIVELY: TWO SUGGESTIONS Sit in a public place and watch people (20 mins) Browse mags that don’t usually interest you
  14. 14. “The cure for boredom is curiosity. There is no cure for curiosity. Dorothy Parker, American author and poet
  15. 15. DROWN DISTRACTION Learning
  16. 16. DROWN DISTRACTION: INTRO Story source: Rod Judkins “pause for thoughtlessness” The Art of Creative Thinking, 2015, p. 107-109 Claude Monet and “Black mirrors”
  17. 17. DROWN DISTRACTION: PRINCIPLES pursue what you love to do (find your flow state) practice being present (forget multi-tasking)
  18. 18. DROWN DISTRACTION: EXAMPLE Photo: “2010-2011 Planner - Week” by Angela (cc) The week of no meetings
  19. 19. DROWN DISTRACTION: TWO SUGGESTIONS Create a space for daydreaming Hold no-tech meetings (put phones in ‘jail’)
  20. 20. “ There are always distractions, if you allow them. Tony La Russa, Baseball manager
  21. 21. BRAINSTORMING Creative Thinking Techniques Photo: “Sticky note decorated elevator” by Pekka Nikrus (cc)
  22. 22. FREE ASSOCIATION GAME Brainstorming
  23. 23. FREE ASSOCIATION GAME: INSTRUCTIONS ➤Paper and pen ➤Choose one of the following words: ➤Airport ➤Submarine ➤Police station ➤Tattoo parlour
  24. 24. FREE ASSOCIATION GAME: INSTRUCTIONS ➤Insert your word in the blank ➤How is a library like a(n) ___________? ➤Brainstorm ideas ➤Time: 3 minutes
  25. 25. FREE ASSOCIATION GAME: DEBRIEF ➤Reveals interesting connections ➤Surfaces novel insights ➤Forces us to look beyond libraries ➤Highlights stereotypes
  26. 26. ALTERNATIVE USE GAME Brainstorming
  27. 27. ALTERNATIVE USE GAME: INSTRUCTIONS ➤Paper and pen ➤Choose one of the following objects: ➤Travel mug ➤Fly swatter ➤Sandals ➤Dinner plate
  28. 28. ALTERNATIVE USE GAME: INSTRUCTIONS ➤Brainstorm at least 12 alternative uses for the object you selected ➤Time: 3 minutes
  29. 29. ALTERNATIVE USE GAME: DEBRIEF ➤Encourages examination of other attributes (e.g. color, weight, shape) ➤Surfaces novel insights by forcing us to think for non-traditional uses
  30. 30. BUILDING Creative Thinking Strategies Photo: “Red & Blue geometric (7)” by Michael Sauers (cc)
  31. 31. MAKE IDEAS TANGIBLE Building
  32. 32. MAKE IDEAS TANGIBLE: INTRO Story source: IDEO “Shopping Cart Concept” ABC Nightline (1999) IDEO: Shopping Cart Challenge
  33. 33. MAKE IDEAS TANGIBLE: PRINCIPLES build or sketch rough ideas (think with your hands) push for tactile experiences (stay away from abstract concepts)
  34. 34. MAKE IDEAS TANGIBLE: EXAMPLE Photo: “Learnies Cereal Box Strategic Plan” by M.J. D’Elia (c) Learnies Cereal Box
  35. 35. MAKE IDEAS TANGIBLE: TWO SUGGESTIONS Build a prototype with craft materials Brainstorm by drawing ‘napkin solutions’
  36. 36. “Art is not what you see, but what you make others see. Edgar Degas, Impressionist painter
  37. 37. GO FOR EMOTION Building
  38. 38. GO FOR EMOTION: INTRO Story source: Rod Judkins “leave an impression” The Art of Creative Thinking, 2015, p. 81-82 Maya Lin: Vietnam Veterans Memorial
  39. 39. GO FOR EMOTION: PRINCIPLES design how people should feel (set policies and procedures aside) turn ordinary into extraordinary (push for more than functionality)
  40. 40. GO FOR EMOTION: EXAMPLE Photo: “The Simpsons Movie - Trailer #2” by Michael Sauers (cc) Shooting a “course trailer”
  41. 41. GO FOR EMOTION: TWO SUGGESTIONS Discuss an emotionally relevant video Share extraordinary experiences
  42. 42. “Better to be without logic than without feeling. Charlotte Bronte, English novelist and poet
  43. 43. FLATTEN THE HIERARCHY Building
  44. 44. FLATTEN THE HIERARCHY: INTRO Story source: Rod Judkins “open your mind” The Art of Creative Thinking, 2015, p. 103-106 Andy Warhol and his Open Studio
  45. 45. FLATTEN THE HIERARCHY: PRINCIPLES consider all ideas (regardless of the source) germinate ideas at all levels (ideas can come from anywhere)
  46. 46. FLATTEN THE HIERARCHY: EXAMPLE HatchFest
  47. 47. FLATTEN THE HIERARCHY: TWO SUGGESTIONS Open projects to the entire staff for comment Use questions to invite suggestions
  48. 48. “The world needs dreamers and the world needs doers. But above all, the world needs dreamers who do. Sarah Ban Breathnach, American author
  49. 49. VISUALIZING Creative Thinking Techniques Photo: “ported my finance review into playdoh” by James Burke (cc)
  50. 50. OBSERVATION GAME Visualizing
  51. 51. OBSERVATION GAME: INSTRUCTIONS ➤Paper and pen ➤Look at the following photo ➤Record at least 10 observations ➤Time: 3 mins
  52. 52. OBSERVATION GAME: DEBRIEF ➤Distinguish between facts and interpretation ➤Encourages slowing down and paying attention to detail ➤Reveals larger patterns
  53. 53. ORGANIZATION GAME Visualizing
  54. 54. ORGANIZATION GAME: INSTRUCTIONS ➤Paper and pen ➤Think of your library ➤What is your role? ➤Who do you interact with? ➤How do you relate to leadership?
  55. 55. ORGANIZATION GAME: INSTRUCTIONS ➤Draw a picture of the library’s organization as you see it in your head. Put yourself in the picture. ➤Time: 3 mins
  56. 56. ORGANIZATION GAME: DEBRIEF ➤Surfaces patterns and perceptions ➤Visualizes relationship dynamics ➤Reflects on informal organizational structures
  57. 57. PRACTICING Creative Thinking Strategies Photo: “Kids bicycle” by 5th Luna (cc)
  58. 58. BREAK ROUTINES Practicing
  59. 59. BREAK ROUTINES: INTRO Story source: Rod Judkins “go from A to B via Z” The Art of Creative Thinking, 2015, p. 232-234 Andy Warhol and his Open Studio
  60. 60. BREAK ROUTINES: PRINCIPLES take the long route (efficiency is not your friend) alter your personal patterns (all habits are bad)
  61. 61. BREAK ROUTINES: EXAMPLE Photo: “untitled” by JohnBFenn3 (cc) Standing meetings
  62. 62. BREAK ROUTINES: TWO SUGGESTIONS Do standing (or walking) meetings Shift your work hours (or work location)
  63. 63. “If you want to change your art, change your habits. Clement Greenberg, American essayist
  64. 64. MAINTAIN MOMENTUM Practicing
  65. 65. MAINTAIN MOMENTUM: INTRO Story source: Open IDEO “The Story of Doug Dietz: Creative Confidence in the MRI Suite” (2013) Doug Dietz and his MRI Design
  66. 66. MAINTAIN MOMENTUM: PRINCIPLES push things forward (small steps matter) make challenges as opportunities (more chances to be creative)
  67. 67. MAINTAIN MOMENTUM: EXAMPLE
  68. 68. MAINTAIN MOMENTUM: TWO SUGGESTIONS Impose constraints and micro- deadlines Frame obstacles as new creative challenges
  69. 69. “You might not write well every day, but you can always edit a bad page. You can’t edit a blank page. Jodi Picot, American author
  70. 70. BE POSITIVE ABOUT NEGATIVES Practicing
  71. 71. BE POSITIVE ABOUT NEGATIVES: INTRO Story source: Rod Judkins “be positive about negatives” The Art of Creative Thinking, 2015, p. 29-30 Roy Liechtenstein
  72. 72. BE POSITIVE ABOUT NEGATIVES: PRINCIPLES turn adversity into attention (the status quo is not a story) find truth in the criticism (criticism really can be constructive)
  73. 73. BE POSITIVE ABOUT NEGATIVES: EXAMPLE LibGuides
  74. 74. BE POSITIVE ABOUT NEGATIVES: TWO SUGGESTIONS Post negative comments up on the wall Share and celebrate failure regularly
  75. 75. “Success is the ability to go from failure to failure without losing your enthusiasm. Winston Churchill, British politician
  76. 76. Photo: “Green on black/black on orange” by jurek d. (cc) KNOW THE NOVICE OBSERVE OBSESSIVELY DROWN DISTRACTION MAKE IDEAS TANGIBLE GO FOR EMOTION FLATTEN THE HIERARCHY BREAK ROUTINES MAINTAIN MOMENTUM BE POSITIVE
  77. 77. Photo: “Green on black/black on orange” by jurek d. (cc) If you aren’t in over your head, how do you know how tall you are? T.S. Eliot
  78. 78. Photo: “Green on black/black on orange” by jurek d. (cc) OPEN YOUR MIND, OPEN YOUR LIBRARY M.J. D’Elia | TXLA2016 mdelia@uoguelph.ca @mjdelia

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