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Proprietary and Confidential
START UP
SECRETS
An insider’s guide to unfair competitive advantage
Do you have what it takes?
@underscorevc startupsecrets.com
Proprietary and Confidential
Have a Question? Tweet it!
2startupsecrets.com@underscorevc
@underscorevc
#startupsecrets
Proprietary and Confidential 3
Where does this all fit?
startupsecrets.com@underscorevc
Vision
(Market)
Startup
Roadmap
Enduring
Company
Value
Proposition
People
Team
Execution
Cultural Consistency
The
Founder
It Starts
With YOU
Proprietary and Confidential
 Technology platform is here
 Lower cost barriers
 Faster time to launch
 More accelerators and mentors
 Better ability to test product market fit
Does it mean you should just jump in and startup?
4
Context…
startupsecrets.com@underscorevc
Proprietary and Confidential
A question for you…
5startupsecrets.com@underscorevc
 What does success look like to you?
• Lifestyle?
• Fame?
• Power?
• Money?
• Other?
Proprietary and Confidential
Founder’s Dilemmas – Rich vs. King
6startupsecrets.com@underscorevc
 Most entrepreneurs want to get rich AND run the
show
 Tough to have both money AND power…
• To make a lot of money on a venture means getting
financial resources to capitalize on opportunities in front
of you. Tradeoff is loss of control
• To remain in charge you need to retain equity. This
means fewer financial resources to fuel your venture.
 If you don’t figure out which matters more to you,
you’ll wind up being neither rich nor king
Proprietary and Confidential
Reality of what’s involved
7startupsecrets.com@underscorevc
 “I want to change the world.”
• Pressure
• Sacrifice (not if your passion)
• Money “Rent and Ramen”
 Uncertainty
• years to outcome: 7 to 10 yrs.
~ ‘000s: 1 funding
~ 1 in 10 breakouts
 (Anecdotal: only 45 “Unicorns” in the past decade)
Proprietary and Confidential
The path to success…
8startupsecrets.com@underscorevc
Proprietary and Confidential
The roadmap to success…
9startupsecrets.com@underscorevc
Pivots?
Ideation
Repeatability?
Predictability?
Scalability?
Validation?
Profitability?
Funding?
Creation
 What will yours be?
• Make it up!
Proprietary and Confidential
 What will yours be?
• Expect the unexpected…
10
The roadmap to success…
startupsecrets.com@underscorevc
Pivots?
Ideation
Repeatability?
Predictability?
Scalability?
Validation?
Profitability?
Funding?
Creation
Outlier
customers
Business Model
Reworking
Funding
Mirage
Iterations
The unexpected:
“near death”
experience
Team
Upgrades
Growth vs
Leverage?
Re- Creation
(See LinkedIn article here)
Startup
Euphoria
Proprietary and Confidential
 What will yours be?
• Expect the unexpected…
 Longer, harder, maybe even bigger
11
The roadmap to success…
startupsecrets.com@underscorevc
Pivots?
Ideation
Repeatability?
Predictability?
Scalability?
Validation?
Profitability?
Funding?
Creation
Outlier
customers
Business Model
Reworking
Funding
Mirage
Iterations
The unexpected:
“near death”
experience
Team
Upgrades
Growth vs
Leverage?
Re- Creation
Startup
Euphoria
Proprietary and Confidential
BREAK
-through
-out
Get used to the UNgame
12
UNexplored
UNdefinedUNexpected
UNcertainty
Proprietary and Confidential
Playing the UNgame
 My 5 watchwords: REALITY, CLARITY, HUMILITY, CREDIBILTY, CERTAINTY
• Reality
 Confront it head on, shine a spotlight on it to get…
• Clarity
 Do everything you can to get people to fully understand the situation, problem, opportunity
• Humility
 Show humility with customers, partners, employees, investors, media, etc. first by listening before jumping to
conclusions / answers
• Credibility
 Establish what have you learned and then move on fast to …
 Build credibility by delivering improvements before promising anything
• Certainty
 Confirm it’s turning things around from the outside in – check with customers etc
 Expect it to be fleeting if you’re growing fast!
13
Proprietary and Confidential
But founders are often
UNconventional
Proprietary and Confidential
Genius?
 Thomas Edison
15
imho: being
right isn’t
always as
important as
being practical,
or enabling
others
Proprietary and Confidential
Genius?
He was right…
16
Proprietary and Confidential
Why are you doing this?
 Inspired?
• Change the world
 Meeting a need?
• Personal or market?
 Addressing a pain point?
• Scratching an itch?
• Healing a wound?
• Positively motivated?
 Or just to prove someone wrong?
 Fun or Fundamental?
17
Proprietary and Confidential
UNconventional founders
 Are usually
• FUN AND FUNdamentally driven
 The combination of BOTH fuels them for the UNgame
18
Proprietary and Confidential
Question?
19
What would you choose to do
if today was your last day of work?
Proprietary and Confidential
Timing…
20startupsecrets.com@underscorevc
 When do you think is the right time to become an entrepreneur?
 Right out of school, college?
 After you’ve got some real work experience?
 After you’ve been in a startup?
 If you’ve worked your way up a corporation?
 Whenever ?!
 Is it age related?
Proprietary and Confidential
The Age Old argument: Youth vs.
Experience
21startupsecrets.com@underscorevc
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
0-24 25-34 35-44 45-54 55+
Age of U.S. Tech Entrepreneurs - At Time of Funding
Proprietary and Confidential
The Age Old argument: Youth vs.
Experience
22startupsecrets.com@underscorevc
• Youth
• Ignorance is bliss
• Unaware = unlimited
• Open mind = open to possibilities
• less to lose
• Experience
• Confidence
• Stronger networks
• Deeper pockets
• also more to lose
Proprietary and Confidential
Networks and Relationships
23startupsecrets.com@underscorevc
 Cultivate, Curate your network
 Attract, Select, Grow people
 Find mentors
The number one relationship
• Your potential customer
Proprietary and Confidential
Shoe Leather
24startupsecrets.com@underscorevc
 Customer intimacy
• Vital in product development, support, etc.
Proprietary and Confidential
Career path
… so how do I gain that experience?
Proprietary and Confidential
Career paths for founders?
26startupsecrets.com@underscorevc
PeopleSoft
Outcome Founder(s) Relevant Prior Experience
David Duffield
Aneel Bhusri
$9.5B
Yahoo & Infoseek
Michael Baum,
Rob Das,
Erik Swan
$3B
PayPal & Socialnet.comReid Hoffman$7.8B
Odeo, Audioblog, Pyra
Labs, Blogger
Jack Dorsey,
Evan Williams,
Biz Stone &
Noah Glass
$31.6B
Proprietary and Confidential
Big Company vs. Startup Experience?
27startupsecrets.com@underscorevc
 I’ve been incredibly successful at Global Enterprises
• Does that set me up for success as an entrepreneur?
 IMHO = NO!
 If you want startup experience
• Go and work in… A STARTUP!
 Find a mentor within the startup
Proprietary and Confidential
Outliers…
28startupsecrets.com@underscorevc
 10,000 Hours
• 3 hours a day for a decade
 Deep Expertise
Onshape
Proprietary and Confidential
A tale of two cities…
29startupsecrets.com@underscorevc
Deep Expertise
Onshape
On The Job
Proprietary and Confidential
Stages…
30startupsecrets.com@underscorevc
One size fits all?
Ideation Confirmation Creation Validation Repeatability Scalability Profitability Predictability
Proprietary and Confidential
Stages…
31startupsecrets.com@underscorevc
Ideation Confirmation Creation Validation Repeatability Scalability Profitability Predictability
Increasing VALUE
DecreasingRISK
Innovator
Entrepreneur
Builder
Operator
Enabler
Proprietary and Confidential
YOU are your biggest investor
32startupsecrets.com@underscorevc
 VCs, investors, advisor
• Invest some of their time
• Some of their money
• Part of their portfolio
 You invest
• Your life
• Your reputation
• And there is only ONE of you to invest
 It takes
• Dedication
• Focus
Proprietary and Confidential
Innovation & Entrepeneurship
33startupsecrets.com@underscorevc
Don’t set out to create a billion-dollar company
 Set out to solve a multi “billion-dollar problem”
 MINDFUL of what it takes to build an enduring company
Proprietary and Confidential
T 617.303.0064
@underscorevc
53 State Street,
10th Floor, Boston, MA 02109,
USA

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Startup Secrets - Have you got what it takes?

  • 1. Proprietary and Confidential START UP SECRETS An insider’s guide to unfair competitive advantage Do you have what it takes? @underscorevc startupsecrets.com
  • 2. Proprietary and Confidential Have a Question? Tweet it! 2startupsecrets.com@underscorevc @underscorevc #startupsecrets
  • 3. Proprietary and Confidential 3 Where does this all fit? startupsecrets.com@underscorevc Vision (Market) Startup Roadmap Enduring Company Value Proposition People Team Execution Cultural Consistency The Founder It Starts With YOU
  • 4. Proprietary and Confidential  Technology platform is here  Lower cost barriers  Faster time to launch  More accelerators and mentors  Better ability to test product market fit Does it mean you should just jump in and startup? 4 Context… startupsecrets.com@underscorevc
  • 5. Proprietary and Confidential A question for you… 5startupsecrets.com@underscorevc  What does success look like to you? • Lifestyle? • Fame? • Power? • Money? • Other?
  • 6. Proprietary and Confidential Founder’s Dilemmas – Rich vs. King 6startupsecrets.com@underscorevc  Most entrepreneurs want to get rich AND run the show  Tough to have both money AND power… • To make a lot of money on a venture means getting financial resources to capitalize on opportunities in front of you. Tradeoff is loss of control • To remain in charge you need to retain equity. This means fewer financial resources to fuel your venture.  If you don’t figure out which matters more to you, you’ll wind up being neither rich nor king
  • 7. Proprietary and Confidential Reality of what’s involved 7startupsecrets.com@underscorevc  “I want to change the world.” • Pressure • Sacrifice (not if your passion) • Money “Rent and Ramen”  Uncertainty • years to outcome: 7 to 10 yrs. ~ ‘000s: 1 funding ~ 1 in 10 breakouts  (Anecdotal: only 45 “Unicorns” in the past decade)
  • 8. Proprietary and Confidential The path to success… 8startupsecrets.com@underscorevc
  • 9. Proprietary and Confidential The roadmap to success… 9startupsecrets.com@underscorevc Pivots? Ideation Repeatability? Predictability? Scalability? Validation? Profitability? Funding? Creation  What will yours be? • Make it up!
  • 10. Proprietary and Confidential  What will yours be? • Expect the unexpected… 10 The roadmap to success… startupsecrets.com@underscorevc Pivots? Ideation Repeatability? Predictability? Scalability? Validation? Profitability? Funding? Creation Outlier customers Business Model Reworking Funding Mirage Iterations The unexpected: “near death” experience Team Upgrades Growth vs Leverage? Re- Creation (See LinkedIn article here) Startup Euphoria
  • 11. Proprietary and Confidential  What will yours be? • Expect the unexpected…  Longer, harder, maybe even bigger 11 The roadmap to success… startupsecrets.com@underscorevc Pivots? Ideation Repeatability? Predictability? Scalability? Validation? Profitability? Funding? Creation Outlier customers Business Model Reworking Funding Mirage Iterations The unexpected: “near death” experience Team Upgrades Growth vs Leverage? Re- Creation Startup Euphoria
  • 12. Proprietary and Confidential BREAK -through -out Get used to the UNgame 12 UNexplored UNdefinedUNexpected UNcertainty
  • 13. Proprietary and Confidential Playing the UNgame  My 5 watchwords: REALITY, CLARITY, HUMILITY, CREDIBILTY, CERTAINTY • Reality  Confront it head on, shine a spotlight on it to get… • Clarity  Do everything you can to get people to fully understand the situation, problem, opportunity • Humility  Show humility with customers, partners, employees, investors, media, etc. first by listening before jumping to conclusions / answers • Credibility  Establish what have you learned and then move on fast to …  Build credibility by delivering improvements before promising anything • Certainty  Confirm it’s turning things around from the outside in – check with customers etc  Expect it to be fleeting if you’re growing fast! 13
  • 14. Proprietary and Confidential But founders are often UNconventional
  • 15. Proprietary and Confidential Genius?  Thomas Edison 15 imho: being right isn’t always as important as being practical, or enabling others
  • 17. Proprietary and Confidential Why are you doing this?  Inspired? • Change the world  Meeting a need? • Personal or market?  Addressing a pain point? • Scratching an itch? • Healing a wound? • Positively motivated?  Or just to prove someone wrong?  Fun or Fundamental? 17
  • 18. Proprietary and Confidential UNconventional founders  Are usually • FUN AND FUNdamentally driven  The combination of BOTH fuels them for the UNgame 18
  • 19. Proprietary and Confidential Question? 19 What would you choose to do if today was your last day of work?
  • 20. Proprietary and Confidential Timing… 20startupsecrets.com@underscorevc  When do you think is the right time to become an entrepreneur?  Right out of school, college?  After you’ve got some real work experience?  After you’ve been in a startup?  If you’ve worked your way up a corporation?  Whenever ?!  Is it age related?
  • 21. Proprietary and Confidential The Age Old argument: Youth vs. Experience 21startupsecrets.com@underscorevc 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 0-24 25-34 35-44 45-54 55+ Age of U.S. Tech Entrepreneurs - At Time of Funding
  • 22. Proprietary and Confidential The Age Old argument: Youth vs. Experience 22startupsecrets.com@underscorevc • Youth • Ignorance is bliss • Unaware = unlimited • Open mind = open to possibilities • less to lose • Experience • Confidence • Stronger networks • Deeper pockets • also more to lose
  • 23. Proprietary and Confidential Networks and Relationships 23startupsecrets.com@underscorevc  Cultivate, Curate your network  Attract, Select, Grow people  Find mentors The number one relationship • Your potential customer
  • 24. Proprietary and Confidential Shoe Leather 24startupsecrets.com@underscorevc  Customer intimacy • Vital in product development, support, etc.
  • 25. Proprietary and Confidential Career path … so how do I gain that experience?
  • 26. Proprietary and Confidential Career paths for founders? 26startupsecrets.com@underscorevc PeopleSoft Outcome Founder(s) Relevant Prior Experience David Duffield Aneel Bhusri $9.5B Yahoo & Infoseek Michael Baum, Rob Das, Erik Swan $3B PayPal & Socialnet.comReid Hoffman$7.8B Odeo, Audioblog, Pyra Labs, Blogger Jack Dorsey, Evan Williams, Biz Stone & Noah Glass $31.6B
  • 27. Proprietary and Confidential Big Company vs. Startup Experience? 27startupsecrets.com@underscorevc  I’ve been incredibly successful at Global Enterprises • Does that set me up for success as an entrepreneur?  IMHO = NO!  If you want startup experience • Go and work in… A STARTUP!  Find a mentor within the startup
  • 28. Proprietary and Confidential Outliers… 28startupsecrets.com@underscorevc  10,000 Hours • 3 hours a day for a decade  Deep Expertise Onshape
  • 29. Proprietary and Confidential A tale of two cities… 29startupsecrets.com@underscorevc Deep Expertise Onshape On The Job
  • 30. Proprietary and Confidential Stages… 30startupsecrets.com@underscorevc One size fits all? Ideation Confirmation Creation Validation Repeatability Scalability Profitability Predictability
  • 31. Proprietary and Confidential Stages… 31startupsecrets.com@underscorevc Ideation Confirmation Creation Validation Repeatability Scalability Profitability Predictability Increasing VALUE DecreasingRISK Innovator Entrepreneur Builder Operator Enabler
  • 32. Proprietary and Confidential YOU are your biggest investor 32startupsecrets.com@underscorevc  VCs, investors, advisor • Invest some of their time • Some of their money • Part of their portfolio  You invest • Your life • Your reputation • And there is only ONE of you to invest  It takes • Dedication • Focus
  • 33. Proprietary and Confidential Innovation & Entrepeneurship 33startupsecrets.com@underscorevc Don’t set out to create a billion-dollar company  Set out to solve a multi “billion-dollar problem”  MINDFUL of what it takes to build an enduring company
  • 34. Proprietary and Confidential T 617.303.0064 @underscorevc 53 State Street, 10th Floor, Boston, MA 02109, USA

Editor's Notes

  1. In the real world you’d iterate Today we’re going to do a workshop to allow you to build a value proposition
  2. For (target customers—beachhead segment only)  Who are dissatisfied with (the current market alternative)  Our product is a (new product category)  That provides (key problem-solving capability).  Unlike (the product alternative),  We have assembled (key whole product features for your specific application). Moore, Geoffrey A. (2009-03-17). Crossing the Chasm: Marketing and Selling Technology Project (p. 154). Harper Collins, Inc.. Kindle Edition.
  3. For (target customers—beachhead segment only)  Who are dissatisfied with (the current market alternative)  Our product is a (new product category)  That provides (key problem-solving capability).  Unlike (the product alternative),  We have assembled (key whole product features for your specific application). Moore, Geoffrey A. (2009-03-17). Crossing the Chasm: Marketing and Selling Technology Project (p. 154). Harper Collins, Inc.. Kindle Edition.
  4. EG Silicon Graphics in Hollywood For post-production film engineers Who are dissatisfied with the limitations of traditional film editors Our workstation is a digital film editor That lets you modify film images any way you choose. Unlike workstations from Sun, HP, or IBM, We have assembled all the interfaces needed for post-production film editing. Moore, Geoffrey A. (2009-03-17). Crossing the Chasm: Marketing and Selling Technology Project (p. 154). Harper Collins, Inc.. Kindle Edition.
  5. EG Silicon Graphics in Hollywood For post-production film engineers Who are dissatisfied with the limitations of traditional film editors Our workstation is a digital film editor That lets you modify film images any way you choose. Unlike workstations from Sun, HP, or IBM, We have assembled all the interfaces needed for post-production film editing. Moore, Geoffrey A. (2009-03-17). Crossing the Chasm: Marketing and Selling Technology Project (p. 154). Harper Collins, Inc.. Kindle Edition.
  6. EG Silicon Graphics in Hollywood For post-production film engineers Who are dissatisfied with the limitations of traditional film editors Our workstation is a digital film editor That lets you modify film images any way you choose. Unlike workstations from Sun, HP, or IBM, We have assembled all the interfaces needed for post-production film editing. Moore, Geoffrey A. (2009-03-17). Crossing the Chasm: Marketing and Selling Technology Project (p. 154). Harper Collins, Inc.. Kindle Edition.
  7. EG Silicon Graphics in Hollywood For post-production film engineers Who are dissatisfied with the limitations of traditional film editors Our workstation is a digital film editor That lets you modify film images any way you choose. Unlike workstations from Sun, HP, or IBM, We have assembled all the interfaces needed for post-production film editing. Moore, Geoffrey A. (2009-03-17). Crossing the Chasm: Marketing and Selling Technology Project (p. 154). Harper Collins, Inc.. Kindle Edition.
  8. EG Silicon Graphics in Hollywood For post-production film engineers Who are dissatisfied with the limitations of traditional film editors Our workstation is a digital film editor That lets you modify film images any way you choose. Unlike workstations from Sun, HP, or IBM, We have assembled all the interfaces needed for post-production film editing. Moore, Geoffrey A. (2009-03-17). Crossing the Chasm: Marketing and Selling Technology Project (p. 154). Harper Collins, Inc.. Kindle Edition.
  9. Customer problem or need