How to Make Sense of Any Mess
In a world where everything is getting more complex and we are all experiencing personal information overload, there is a growing need to understand the tools and processes that are used to make sense of complex subjects and situations. These tools aren’t hard to learn or even tough to implement but they are also not part of many people’s education. Information Architecture is a practice of making sense. A set of principles, lessons and tools to help anyone make sense of anything. Whether you are – a student or professional, a designer, technologist or small business owner, an intern or executive – learn how information architecture can help you make sense of your next endeavor.
7. Or they think of ways to
pretty up the mess...
New User
tutorial to
explain the
mess
Incentive
structure
for dealing
with the
mess
Fancy Front
end fluffing
17. • Data is facts, observations, and questions about something.
• Content is whatever a user is interacting with, or as a
maker, whatever you’re arranging or sequencing.
• Information is is whatever a user interprets from the
arrangement or sequence of things they encounter.
Information ≠ Content or Data
30. • Identify & Define Nouns First
• Identify Nested Nouns
• Eliminate Duplicative Nouns
• Attach Verbs to Nouns
• Beware of Adjectives
How to Get Started with a Controlled Vocabulary
31. Be the one to slay the
semantic dragons in your
organization.
33. There are only 5 ways to organize anything
1. Location: Rome is a city in Italy
2. Alphabetical: Rome starts with “R”
3. Time: Rome started in 753 BC
4. Category: Rome is a Romantic city
5. Hierarchy: Rome is within Italy, which is within Europe,
which is within the Eastern and Northern Hemisphere
*HT Richard Saul Wurman - Informa6on Anxiety 2
42. Beware of corporate underpants.
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Users are often confused when our
internal categories end up in our
navigation taxonomies.
54. Be the one to make a
picture of the monster in
everyone’s head.
55. • Slay the semantic dragons in your organization
• Show an alternative way of organizing something
• Make a picture of the monster in everyone’s head
To start making sense of your mess:
56. IA is not just for information architects.
IA is practiced by everybody.
57. ps. I wrote a book
about information
architecture for
everybody!
http://abbytheia.com/makesense/