Bob Hopkins of Nimbus Medical schowcases My Linqs, one of Innovation Agency's 'Innovations with Impact' at ECO9 event on 13 September.

1. Bridging the Digital Health & Social Care Divide
Person Centred Care
Project Partners – NWC AHSN, Sedbergh Medical Practice, Cumbria CCG & Nimbus Medical
Mylinqs supporting TeleHealth in the Home
Project will support 20 patients out of Sedbergh GP Practice 2% high at risk / Frailty Patients – using
the video calling & calendar aspects for Virtual Consultations and Social Applications to help Counter
Social Isolation
Mylinqs

2. Secure Internet
Secure Data Portal
Email Alerts
Family / Carer log on
3rd Sector log on
Adult Social Care log on
Community Care
log on
Housing log on
GP Log on
Acute log on

3. Mylinqs – Walled Garden
• Communications
– Video calling: With anyone that is in their network
– Messaging: An effective easy to use unique mailing service
– Calendar: Appointment, reminders and alerts
• Health Care
– Vital sign monitoring: SATs, Pulse, Temperature, Blood Sugars,
Blood Pressure, Weight and INR
– Questionnaires: condition or general health surveys / questionnaires
– Rehab: library of tailored video exercises
• Cognitive Care
– Audio Books
– Quizzes
– Music and Comedy
– Photo Album

4. Progress to date
• Documentation & Processes agreed
• IG agreed
• 6 Patients trained & connected (20)
• 3 GP’s trained & connected
• Practice Admin central point – EMIS flag
• 1 Care Navigator trained & connected
• Connectivity

5. Progress to date
• 1 GP video consultation
• 6 Social / Virtual Training video calls
• 16 emails
• 27 connections: 4 Relatives
• 4 photos
Eric
92
Loves Choirs
New Zealand

6. Key Challenges
• NHS resourcing: Time poor
• Pilots = large contract!
• Dog years v Human Years = SME years v NHS years!
• “Selling” technology services to Vulnerable
• Patient assessment challenge
• Time & Patience v funds!
• QOS

7. Impact assessment to date
1. Usability excellent 92 year old video calling New Zealand
2. Care Navigator role VERY IMPORTANT
3. Sedbergh Practice on board – very positive
4. Need TLC (and £’s) / HIT SQUAD!
1. IG
2. IT
3. Clinical Engagement
4. Community link

8. Next Steps
• Investigating;
• Sharing with other local GP Practices
• Bringing in a Cumbrian Care Home
• Gather meaningful data for full business case
• Patient – Primary – Community – Secondary – Social – 3rd Sector Care
• Think of your Patient (Health & Social Care) needs and not technology
• Focus on the whole need not a Service need
High Touch. These people need a lot
of care both face to face and
remote. Health and Social Care.
Top 2 %
Mid Touch. These people need
moderate interaction of face to face
but can benefit greatly from
telehealth
38%
Low Touch. These people seldom
need much health and social care
60%
Mylinqs
area of
support
and integration
CONDITION AGNOSTIC
ORGANISATION AGNOSTIC

9. Contact details
Doug Hopkins
CCO
Nimbus Medical
07885 746249
Doug.hopkins@nimbusmedical.co.uk