1. O P E D A , J E L L A
Q U I L A N G , M I C A H
C A B A L E S . S H I N
CHAPTER 11 – The Gaming
Entertainment Industry
2. What is Gaming Industry?
Also called Gambling that has become a major force
in the tourism industry.
It has grown from a limited acceptance in the
financial and public sector in Nevada to a recognized
growth industry.
EXAMPLES: Casinos, Card Games, Charitable
Games, Lottery-operated Games, Betting on
greyhound and Horse Races.
3. What is Gaming Entertainment
It refers to one subset of the gaming industry that is
the casino industry.
It offers games of risk as part of the total package of
entertainment and Leisure activities.
Gaming Revenue – is obtained from casino win or
the money that guests spend on the casino floor.
Non-gaming Revenue – comes from sources that
are not related to betting on the casino floor.
4. Games and Facilities that Exist on the
Casino Floor
1. Table Games – these involve wagering or betting
between the casino and customers.
2. Card Games – Casino card games is different
from table games in that the casino does not wager
against the player but merely offers games in which
the players can gamble against each other.
3. Slot Machine or Video Games – Slot Machines
feature simulated or actual spinning reels that are
activated by the pull of a handle or the push of a
button, the video games include video poker, video
keno and video bingo.
5. Games and Facilities that Exist on the
Casino Floor
4. Keno and Bingo – by random number selections.
5. Race and Sports Books – Race books feature
wagering on horse track betting while sports books
feature professional and collegiate sporting events.
6. Casino Rage – The financial customer and
accounting for money handled on the casino floor
represent integral activities for cage.
7. Surveillance - watch on all gaming activities. Also
know as the eye-in-the-sky.
8. Ancillary Department – these are support
departments that include restaurant operations, bars,
entertainment centers such as lounges and lodging
facilities.
6. Reasons for Visiting Casinos
1. The lure of gambling
2. Recreation / Entertainment
3. Social
4. Economic
5. Curiosity
6. Amenity offerings
7. 2 Controversial Issues in Gaming Entertainment
1. The Impact on Organized Crime - organized
crime are more likely to be by-products of illegal
gambling than of well-regulated commercial
gambling.
2. Gambling Addiction - or pathological
gambling is a chronic and progressive failure to
resist impulses to gamble.
8. Career Opportunities
Hotel Operation – the career opportunities in gaming
entertainment hotel operations are similar to the career
opportunities in the full-service hotel industry.
Food and Beverages Operation – Gaming
entertainment industry has many food and beverage
outlets including restaurants, hotel room service,
banquets and conventions and retail outlets.
Casino Operation – are divided into five functional areas.
(gaming operation staff, casino service staff, marketing
staff, human resource staff and finance and
administration staff)
9. Career Opportunities
Retail Operation – The increased emphasis on
non-gaming sources of revenue in gaming
entertainment business demands an expertise in all
aspects of retail operations, from store design and
layout to product selection, merchandising and sales
control.
Entertainment Operations – there exists career
opportunities for those interested in stage and
theatre production, lighting and box office
management and talent management and booking.