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By: Dr. Yehia Elboraie

Attitude
Attitude is the way
you look at things
mentally

Sales Field

 Your impact
 Collecting data
 Convert data to information
 Planning, Preparation and SMART objectives
 Call:
 Opening
 Dialogue
 Knowledge
 Satisfy the customer need
 Handle objections
 Negotiation
 Ask for business, get commitment
 Follow up
 Building Rapport
Selling Steps

Selling Cycle
Pre-call
(objective)
Call
Post call
analysis
Feed back
Data
Preparation
Settingobjective
Prospecting
Pre- Call
Closing
Persentation
Approach
During- Call
Follow- up
Reporting
Analysis
Post- Call
SalesPlan
LOW
RESPONSIVE
HIGH
RESPONSIVE
HIGH
ASSERTIVE
LOW
ASSERTIVE
•Supportive
•Follower
•Easy going
(AMIABLE)
D C B A
1
2
3
4
ANALYTICAL DRIVER
Support Social
(DRIVER)
•Results oriented
•Dominating
•Fast decision
maker
(ANALYTICAL)
•Details oriented
•Logical
•Systematic
•Initiative
•Enthusiastic
•Enjoyable to be
around
(EXPRESSIVE)
ControlTechnical
EXPRESIVEAMIABLE

Remember

 Selling is not telling.
 Knowledge is power.
 Planning is a half way to success.
 Your call is not finished till you get a true
commitment.
Selling Facts

Your Success Factors

 In a very basic terms,
- The more relationships and satisfied customers you built based
on convincing customers about your products and by building
rapport, the more potential customers you will have, and the
more sales you will make.
- So your business's sales process, matched with good product
and on time service and promises delivery, will determine
your profits and both sales success and your carrier
development.
 Remember to Sell and not to tell
Sales Success

 Skills and Ability X Willing and Hard work =
Success
Sales Success

 “Before success comes in any man’s life, he is sure to
meet with much temporary defeat, and, perhaps,
some failure.
 When defeat overtakes a man, the easiest and most
logical thing to do is to quit. That is exactly what the
majority of men do.
 More than five hundred of the most successful men
this country ( U.S.A) has ever known told the author
their greatest success came just one step beyond the
point at which defeat had overtaken them.”
“Quotes”
Do not Give-Up

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Selling skills summary