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Closing The Gap Between Spend Analytics &
            Category Management
Horizon 2012
New Orleans, LA


Mike Lariviere
Director, Business Process
About Weatherford

   Weatherford International Ltd. (NYSE:WFT) is an oilfield service and
    equipment company dedicated to helping clients maximize the value of their
    oil and gas assets
   Headquartered in Switzerland, we currently operate in more than 100
    countries across the globe
   A multinational organization, we are committed to pursuing the highest
    standards of excellence in all of our business processes and partnerships
   Vital Statistics
     – 2011 Revenue                          $13 Billion
     – Employees                             60,000+
     – Service Bases                         929
     – Manufacturing Facilities              100+




                                                            3
Infrastructure Reach




                       4
Spend Analytics Solution Success!
      Need identified for spend
      analytics solution in 2008

                                       – Refresh timing capabilities
         Formal RFP process            – Currency and global scope capabilities
             performed
                                       – Proposed implementation plan
                                       – Knowledge of Weatherford systems & data

       Sample data provided to         – Pricing
      ‘down selected’ providers


      Zycus solution selected in   Selections based on
                2009


   Weatherford has been using the Zycus iAnalyze solution for the past 4 years, we
   continue to extend scope and capabilities, and the solution is considered ‘must
    have’ functionality that supports our ongoing Category Management activities.
Requirements, Key Decisions & Challenges

     Requirements for
   implementing a spend                 Key Design Decisions              Development challenges
     analytics solution

 Fragmented spend data across        Maintain standard UNSPSC           Internal support from IT to
  multiple systems                     taxonomy                            support data extract and
                                                                           validation process
 Lack of consistent, consolidated    Identification of key reporting
  and timely spend data                data points (dimensions)           Internal support from user
                                                                           groups/SMEs to validate solution
 Required to identify and confirm    Mapping significant data items      test results
  strategic sourcing opportunities     across multiple systems,
                                       including Pcard data
                                      Creating ad hoc data items to
                                       allow flexible user defined
                                       taxonomy
                                      Focused pilot on specific
                                       Weatherford operating regions
                                      Reclassification refresh cycle
                                       time
                                      Center-led organization
                                       alignment around proposed
                                       Category Management model
The Gaps

The journey to implementing formal spend analytics capabilities, linking this capability to
prioritized sourcing opportunities while transitioning from traditional procurement to formal
Category Management roles and responsibilities presented some challenges, or process gaps.


Specific challenges included;
   Spend categories recognized, but not clearly defined
   UNSPSC classification did not align with our spend categories or user expectations
   Identification, engagement and alignment with spend owners
   Significant unclassified spend in the ‘To Be Categorized’ category
   Fundamental shift from Sourcing to Category Management roles and responsibilities




                                                                                       7
Closing The Gaps
    Spend categories         • Focus on North America regions and Indirect Spend categories initially
   recognized, but not       • With time, additional review and rationalization of categories was performed
     clearly defined


  UNSPSC classification
                             • Use ad hoc fields in Zycus to define Weatherford specific categories
   did not align with our
                             • Create Weatherford category/supplier taxonomy alignment, this met user
 spend categories or user      expectations
       expectations

      Identification,        • Engage spend owners during spend verification phase (perception alignment)
     engagement and          • Engage spend owners during category strategy development process
  alignment with spend       • Engage spend owners, or delegates, during sourcing event execution process
         owners


  Significant unclassified
                             • Enlist 3rd party support to review and reclassify top spend to Level 2 sub-
     spend in ‘To Be           categories
  Categorized’ category


 Fundamental shift from
                             • Engage 3rd party alliance partner(s) to bridge resource requirements
  Sourcing to Category
                             • Implement formal Category Management people, process and technology
 Management roles and          methodology
    responsibilities
Organization / Category Structure
                                                                                            Procurement Specialist
                                                     Category Manager



                               Region                          Indirect Categories & Sub-Categories
                             Country Lead     HR Services &              Information               Telecoms &              Travel Services
                                               Contracted                Technology                 Networks
                                                 Labour
                                            • Technical              • Hardware             • Fixed / Wired           • Airlines
                                            • Administration         • Software             • Mobile / Wireless       • Accommodation
                                            • Relocation             • Maintenance &        • Audio Visual            • Car Rental
                                              Services                 Support              • Maintenance &           • Ground
                                            • Recruitment                                     Support                   Transportation
                                            • Training                                      • Specialized Fleet       • Travel Agencies
                 Director                   • Insurance                                       Monitoring              • Conferences and
                  Global                    • Benefits                                      • Telco Management          Events
 VP Global
Supply Chain     Indirect                     Administration
               Procurement
                                             Facilities & Real           Professional           Marketing Services        Fleet Management
                                                  Estate                   Services
                                            • Facilities             • Legal Services       •   Marketing Agencies    •   Lease / Buy (OEM)
                                              Management             • Accounting & Audit   •   Advertising / Media   •   Fuel
                                              Services               • Management           •   Printed Materials     •   Up-fitting
                                            • Office Services          Consultancy          •   Reprographics         •   Tires
                                            • Office Equipment       • Architects &         •   Promotional           •   Glass
                                            • Office Supplies          Engineers                Products              •   Maintenance
                                            • Couriers               • QHSSE                                          •   Forklifts
                                            • Utilities Electric /
                                              Gas / Water
Sample Global Indirect Spend by Customer Type
                                     Indirect: $2B




     Manufacturing: $0.2B                                Non-Manufacturing: $1.8B
            10%                                                      90%




N.A. $137M, Remaining Regions $25M                   N.A. $877M, Remaining Regions $623M
High Level Operating Procedures
General




                                       Category Management




                                                                                   Sourcing
          Budget Management                                  Category Strategy                Sourcing Pipeline
          Performance                                        Market Intelligence              Management
          Management                                         QBR/SPM Pipeline                 Execute Sourcing
                                                             Management                       Events
          Annual Workplan
                                                             Execute QBR Events               Negotiate Savings
          Recruitment / Retention                                                             Targets/Actual/Rebates
                                                             Resource Management
          Training & Development                                                              Resource Management
                                                             Spend Analytics
          Stakeholder                                        Activities                       Contract Upload
          Management                                                                          Implementation &
                                                             Contract Management
          Special Projects                                                                    Compliance
                                                             Compliance                       Management Plans
          Policy & Procedures                                Management
          Management                                                                          Event Documentation
                                                             SUM Targets/Actual
                                                             Realized Savings
                                                             Tracking

                                       Regional Procurement Teams
                                                3rd Party Sourcing Support
                             Offshore 3rd Party Procurement Processes Support
Sample Global Spend Distribution
                        Global: $10B




   Direct: $4B                                 Other: $0.5B




                          Indirect: $2B
    Intercompany: $3B                     TBC: $0.5B
Continuous Improvement Opportunities

   Finalize center-led category management implementation

   Increase category management scope and standard processes

   Increase user adoption, starting with spend analytics

   Incorporate 3rd party data (i.e. bill payment/audit providers)

   Introduce 3rd taxonomy (i.e. supplier spend segregation)

   Improve dashboard reporting capabilities

   Possibly extend footprint to other integrated solutions

   Facilitate supplier/customer compliance management process
Any Final Questions / Comments?

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Closing the gap between Spend Analytics & Category Management_Weatherford

  • 1.
  • 2. Closing The Gap Between Spend Analytics & Category Management Horizon 2012 New Orleans, LA Mike Lariviere Director, Business Process
  • 3. About Weatherford  Weatherford International Ltd. (NYSE:WFT) is an oilfield service and equipment company dedicated to helping clients maximize the value of their oil and gas assets  Headquartered in Switzerland, we currently operate in more than 100 countries across the globe  A multinational organization, we are committed to pursuing the highest standards of excellence in all of our business processes and partnerships  Vital Statistics – 2011 Revenue $13 Billion – Employees 60,000+ – Service Bases 929 – Manufacturing Facilities 100+ 3
  • 5. Spend Analytics Solution Success! Need identified for spend analytics solution in 2008 – Refresh timing capabilities Formal RFP process – Currency and global scope capabilities performed – Proposed implementation plan – Knowledge of Weatherford systems & data Sample data provided to – Pricing ‘down selected’ providers Zycus solution selected in Selections based on 2009 Weatherford has been using the Zycus iAnalyze solution for the past 4 years, we continue to extend scope and capabilities, and the solution is considered ‘must have’ functionality that supports our ongoing Category Management activities.
  • 6. Requirements, Key Decisions & Challenges Requirements for implementing a spend Key Design Decisions Development challenges analytics solution  Fragmented spend data across  Maintain standard UNSPSC  Internal support from IT to multiple systems taxonomy support data extract and validation process  Lack of consistent, consolidated  Identification of key reporting and timely spend data data points (dimensions)  Internal support from user groups/SMEs to validate solution  Required to identify and confirm  Mapping significant data items test results strategic sourcing opportunities across multiple systems, including Pcard data  Creating ad hoc data items to allow flexible user defined taxonomy  Focused pilot on specific Weatherford operating regions  Reclassification refresh cycle time  Center-led organization alignment around proposed Category Management model
  • 7. The Gaps The journey to implementing formal spend analytics capabilities, linking this capability to prioritized sourcing opportunities while transitioning from traditional procurement to formal Category Management roles and responsibilities presented some challenges, or process gaps. Specific challenges included;  Spend categories recognized, but not clearly defined  UNSPSC classification did not align with our spend categories or user expectations  Identification, engagement and alignment with spend owners  Significant unclassified spend in the ‘To Be Categorized’ category  Fundamental shift from Sourcing to Category Management roles and responsibilities 7
  • 8. Closing The Gaps Spend categories • Focus on North America regions and Indirect Spend categories initially recognized, but not • With time, additional review and rationalization of categories was performed clearly defined UNSPSC classification • Use ad hoc fields in Zycus to define Weatherford specific categories did not align with our • Create Weatherford category/supplier taxonomy alignment, this met user spend categories or user expectations expectations Identification, • Engage spend owners during spend verification phase (perception alignment) engagement and • Engage spend owners during category strategy development process alignment with spend • Engage spend owners, or delegates, during sourcing event execution process owners Significant unclassified • Enlist 3rd party support to review and reclassify top spend to Level 2 sub- spend in ‘To Be categories Categorized’ category Fundamental shift from • Engage 3rd party alliance partner(s) to bridge resource requirements Sourcing to Category • Implement formal Category Management people, process and technology Management roles and methodology responsibilities
  • 9. Organization / Category Structure Procurement Specialist Category Manager Region Indirect Categories & Sub-Categories Country Lead HR Services & Information Telecoms & Travel Services Contracted Technology Networks Labour • Technical • Hardware • Fixed / Wired • Airlines • Administration • Software • Mobile / Wireless • Accommodation • Relocation • Maintenance & • Audio Visual • Car Rental Services Support • Maintenance & • Ground • Recruitment Support Transportation • Training • Specialized Fleet • Travel Agencies Director • Insurance Monitoring • Conferences and Global • Benefits • Telco Management Events VP Global Supply Chain Indirect Administration Procurement Facilities & Real Professional Marketing Services Fleet Management Estate Services • Facilities • Legal Services • Marketing Agencies • Lease / Buy (OEM) Management • Accounting & Audit • Advertising / Media • Fuel Services • Management • Printed Materials • Up-fitting • Office Services Consultancy • Reprographics • Tires • Office Equipment • Architects & • Promotional • Glass • Office Supplies Engineers Products • Maintenance • Couriers • QHSSE • Forklifts • Utilities Electric / Gas / Water
  • 10. Sample Global Indirect Spend by Customer Type Indirect: $2B Manufacturing: $0.2B Non-Manufacturing: $1.8B 10% 90% N.A. $137M, Remaining Regions $25M N.A. $877M, Remaining Regions $623M
  • 11. High Level Operating Procedures General Category Management Sourcing Budget Management Category Strategy Sourcing Pipeline Performance Market Intelligence Management Management QBR/SPM Pipeline Execute Sourcing Management Events Annual Workplan Execute QBR Events Negotiate Savings Recruitment / Retention Targets/Actual/Rebates Resource Management Training & Development Resource Management Spend Analytics Stakeholder Activities Contract Upload Management Implementation & Contract Management Special Projects Compliance Compliance Management Plans Policy & Procedures Management Management Event Documentation SUM Targets/Actual Realized Savings Tracking Regional Procurement Teams 3rd Party Sourcing Support Offshore 3rd Party Procurement Processes Support
  • 12. Sample Global Spend Distribution Global: $10B Direct: $4B Other: $0.5B Indirect: $2B Intercompany: $3B TBC: $0.5B
  • 13. Continuous Improvement Opportunities  Finalize center-led category management implementation  Increase category management scope and standard processes  Increase user adoption, starting with spend analytics  Incorporate 3rd party data (i.e. bill payment/audit providers)  Introduce 3rd taxonomy (i.e. supplier spend segregation)  Improve dashboard reporting capabilities  Possibly extend footprint to other integrated solutions  Facilitate supplier/customer compliance management process
  • 14. Any Final Questions / Comments?