digital HR, best practices, e-learning, МТС

1. DIGITAL
HR ®
MY DIGITAL HR

2. 2
MTS TODAY
> 100 mln clients
5 countries
70,000 employees
TOP-3 best employers
85% vacancies are
closed by internal
candidates

3. 74% of executives identified
digital HR as a top priority,
and it will likely be a major
focus
42% of companies are
adapting their existing HR
systems for mobile, device
delivered, just-in-time learning
51% percent are leveraging
external social networks in
their own internal apps for
recruitment and employee
profile management

4. outside
inside
• Digital communications with users #application
#online#IoT #gadget
#PC #smartphone
• Online learning
• Safety platform for social communication
• Collaboration
• Automatically generated content
• Speed asses to information
• Product mind
#search#email
#BigData
DIGITAL – WAY OF THINKING
HR

5. EVERY EMPLOYEE - DIGITAL
#is_a_trand
#devices
#app
#он-лайн#Self_Development
#try_by_him_self
#Who_need_it?
#How_to_use_it?
#products

6. AGILE for DIGITAL HR
People & Collaboration
more important than processes
MVP
more important than documentations
Communication with Business
more important than roles of contracts
Be ready to change
more important than original plans
1
2
3
4
Users
portrait?
Needs?
Who will use? What is to be
suggested?
Delivery?

7. LITTLE STEP TO BIG DIGITAL WORLD
Feedback
for people
& Co
Collaboration
for work
Collaboration
for social
mission
Recommen
dations
SEARCH
#social
#news
#trends
We are ambitious - !want to make mix
Facebook&Google for employees

8. E-LEARNING: launched Success Factors

9. E-LEARNING TIPS
 Regular updated content
 Tailored programs
 Pre-test
 Smart SMM and PR
 Clear segmentation

10. ONLINE COURSES
~500 online courses
about hard & soft skills
Techical & methodological
skills from TOP-spikers

11. CONTENT MANAGEMENT
HEAD OF
NEW EMPLOYEE
SALES
TECH IT PURCHASE
MARKETING
SECURITY
LAWYERS HR
FINANCES
SELF DEVELOPMENT
PRODUCTS & SERVICES SPECIAL PROJECTS COMMUNICATION SKILLS

12. PR

13. > 5000
participants
FEDERAL PROJECTS – global literacy project

14. E-PROGRAMS
Academy of leadership
• 9 months, 300
Boost presentation skills
• 3 months, 50
The energy of LEADER
• 3 months, 300
Your break through year
• 21 day, 150
iMBA
• 9 months, 400
Sales coaching
• 2 months, 50 managers
Coaching
• 6 months, 25
HR Academy
• 12 months, 200

15. WEBINARS
#Strategy
#Child physiology
#How to detect a lie
#How to resist
manipulation
#Fashion and
make-up trends
#Get ready for
marathon
#Is there a life after
Retirement?
#EQ
#MBTI
#Healthy
diet #Fast
reading

16. online meeting with CEO
> 10 000 views
TOP-spikers presentations
ONLINE STRATEGY

17. 17
Meetings with people from other
industries: doctors, firefighters, paraolimpic
champions, etc
«OUT OF BUSINESS» development
Life styles CLUBS: Women in business, Book-
lovers, Story telling, English club, Creativity boosters,
Theater, etc
Self development via training others:
managers run trainings on leadership, finance,
innovations (~200 managers, 10 000 employees
participated)
Mentors and corporate coaches to develop
others and unleash the potential

18. 18
LEARNING ENGAGEMENT
Peer2Peer:
 VIDEO, WEBINARS
 Lifestyle topics
 Knowledge sharing
STAR groups:
 Choose a topic to improve
 Brainstorm ideas
 Approve with business
 Implement
IDEA Factory:
 Offer improvement or innovation
 $40mln profit
Contents:
 BIG DATA
 Service improvement
 Online tools for B2C
Projects: obligatory in all leadership programs. VPs participate at the final defense

19. 19
Train high school students:
MOBILY SAVVY how tech your parents use
on-line technologies
SOCIAL RESPONCIBILITY ACTIVITIES
EDU centers for 50+: How to use
computers, internet, useful apps for seniors
Brand Ambassadors: employee
trainings to do posts in social networks
Secure internet for kids: internet
security and safety for kids and parents

20. E-BOOKS
300 000 book downloads
½ of the Co uses e-library
x5 increase in users

21. 21
MOOC FOR ALL RUSSIAN SPEAKING
Self efficiency
Library
Recommenda
tion of day

22. Thank you!
@When I tell them
I am HR, they see
me like that