6. What are you trying to achieve with your website?
What is the website’s main purpose?
Who's your audience?
Remember, whatever that function is, your
design must focus on fulfilling it.
7. Analyze
• Understand
• Business Landscape
• Research
• Organizational Structure
• Evaluate
• Organizational Objectives
• Innovate
• Website Objectives
• Strategize and Plan
• Target Audience and Users
• Brands, Products, Markets
• Marketing Strategy
8. Analyze
• Understand
• User Research
• Research
• User Goals and Stories
• Evaluate
• Personas, Scenarios, and
• Innovate Activities
• Strategize and Plan • User
Pain, Needs, Wants, Desires
9. Analyze
• Understand
• Competition
• Research
• SWOT
• Evaluate
• Positioning
• Innovate
• USP
• Strategize and Plan
• Differentiators
• Segments
10. Analyze
• Understand • Emotional design
• Research • Social interaction
• Evaluate • Concept
• Innovate • Communication strategy
• Strategize and Plan
11. Analyze
• Understand • Website objectives
• Research • Website strategy
• Evaluate • Communication strategy
• Innovate • Approach/ Treatment/ Style/
• Strategize and Plan Tone
12. Refine ideas to get a master idea.
Put them at work. Test them all!
13. Organize
• Functional Specification • Understand requirements
• Content Design • Brainstorm
• Information Architecture • Validate baseline features and
• Usability Evaluation functionalities
• Define differentiator features
and functionalities
• Create a specification
document
14. Organize
• Functional Specification • Content to meet business and
• Content Design website objectives
• Information Architecture • Content to meet user
objectives
• Usability Evaluation
• Content to increase conversion
rate
15. Organize
• Functional Specification • Structure and zoning
• Content Design • Navigation design
• Information Architecture • Content architecture
• Usability Evaluation • Page level detailed information
• Architecture