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Aalto Telecom Forum
Smart Cities:
IoT Service Creation
Paul Houghton
Director, Wizardry and Development
Futurice
The World is Just a
Giant Reactive Hashmap
We create digital services and
products for people to love.
• Founded in 2000
• 300 employees from 18 countries
• 8th year in a row profitable growth
• YOY growth 30%
Successful IoT Service
Business
Successful IoT Service
Great UX
Easier
Seamless
Ecosystem
Integrated
Much Better
Real
Open
Useful
Service Design Technology
LSC is a multi-disciplinary way of working that
maximizes the probability of creating successful
digital services
Lean
Service
Creation
Our toolbox
Innovation World View
Design
&
Business
General
Specific
Tech
Bottom up vs Top Down
PAUL LOOKING
WORRIED
RICARDO LOOKING
DREAMY
UNICORNnerds
Bottom Up Example: Networking
Traditional Cloud Cheap and easy
IP Works anywhere
Address by DNS
Local Cloud New and strange, more work but..
Bluetooth LE and WIFI Faster and more reliable
Phone, IoT device Address by name/function
Content Centric Networking Combine with traditional cloud
Top Down Example: Disneyland
Business: I want people to spend more money and not realize they are doing it
Designer: I want something cool to make your experience magical and effortless
From the first email sent in 1971
to control your home from your mobile
it has been a fast ride.
IoT = Internet of Things
Two Supply Drivers: 1. Single Board Computer Price
2. Wireless Price
SBC8255 WiFi Module
IoT = Internet of Things
Two Demand Drivers: 1. Economics
2. UX
IoT = Internet of Things
Two Demand Drivers: 1. Economics
2. UX
The next generation of services will make use of
more than one connection
EmotionalPhysicalWireless
Service Kit
IoT
PUBLIC SQUARE CONFERENCE
NEIGHBORHOOD SMART BUILDING / SMART HOME SUPERMARKET
Hyperlocal Marketing, Accessibility, Transportation… Networking, Multimedia, Knowledge Sharing…
Marketing, Customer Care, Navigation, Support…Smart Cities, Transportation, Cultural, Community…
Scenarios &
Blueprints
http://iotservicekit.com
Great. But is IoT really
different from mobile?
Can’t I just keep designing
and building services
like I always have?
Good IoTss
services are fundamentally different
Physical + Digital =
If: 1. Fast 2. Reliable 3. Intuitive
Good IoTss
services are fundamentally different
Physical + Digital =
If: 1. Fast 2. Reliable 3. Intuitive
4. Trusted
Services are inside everything
The tech is just a tool
So Ask yourself: what world do
you want to live in?
Smart Cities
New Connections:
The City as an Open Ecosystem
How can we create a city where everyone
can be an active part of it?
How can we create a city where people
own and control their own data?
How can we create a city where
businesses prosper by having rich,
instant access to everyone?
Open
Protocol
BUSINESS
Services
Start-Ups
Small Businesses
COMMUNITY
Makers
Entrepreneurs
Non-Profit Org.
OPEN, REAL-TIME MARKET FOR COMPANIES AND THE COMMUNITY
OPT-IN CODE OF CONDUCT FOR PRIVATE, SECURE SERVICES
Sensors Live-Data Human InputInfrastructure CITY HUB
“Thing Browser”
Service
Provider
Profile
H
Context
Awareness
Citizen
Profile
Context
Awareness
Citizen
Profile
Living Service
Service
Provider
Profile
• Real Time Awareness about services in the city
• More efficient and tailored services
• Privacy & Security - Control of their own data
• Increases trust and transparency of the city
Benefits
Citizen
Please pick me up
at Reuter Street, 55
Berlin
In a Smart City Ecosystem collaboration is essential
Break the silos
Data
Protection
Policies
Collaboration
Models
Yes. But which tech
will win? What should I
look for?
• Heterogeneous, open standards
• Local cloud + traditional cloud
• Local examples: Bluetooth LE / WiFi Aware / 5G D2D
• No single point of failure
• No single point of control
• Continuous connection is not required
• Online/offline no longer exist – just best effort and caching
• Users in control
Trust yourself, not an external service provider
• Zero touch ad-hock wireless connections
Trust the content itself, not the connection, not the source
How do we organize
this?
5 Ways to Organize Information (LATCH)
1. Location
2. Alphabet
3. Time
4. Category
5. Hierarchy
How do we organize
this?
5 Ways to Organize Information (LATCH)
1. Location
2. Alphabet
3. Time
4. Category
5. Hierarchy Hash
How do we simplify this?
Simple = Easily observed cause->effect relationships
1. Location cause->space->effect Spatial complexity
2. Alphabet cause->sequences->effect Sequential complexity
3. Time cause->time->effect Temporal complexity
4. Category cause->types->effect Heterogeneous complexity
5. Hierarchy cause->structures->effect Hierarchical complexity
How do we simplify this?
The world is a giant hash map that is…
1. Location cause->space->effect Distributed
2. Alphabet cause->sequences->effect Unordered
3. Time cause->time->effect Cached
4. Category cause->types->effect Type-neutral
5. Hierarchy cause->structures->effect Flat and democratic
How do we simplify this?
Look for best-effort, fully decentralized, democratic solutions:
Information Centric Networking (ICN)
Content Centric Networking (CCN)
Named Functional Networking (NFN)
Here & Now
• Thing browser
• Indoor maps and cards UI for finding and controlling
• Initial focus on office environment
• Secure, only available when physically in the office
• Private, no records
• Real-time database, ad-hoc content-centric network
• Open source (coming to Github, not yet published)
• End-to-end reactive using http://reactivecascade.com
http://reactivecascade.org
So: An IoT NFN is Just a
Giant Reactive Hashmap
a1 = Hash((Integer) methane_level_restroom_a)
a2 = Hash((Boolean) availability_restroom_a)
..
bathrooms = Hash(set(a1, a2, b1, b2, c1, c2))
bestBathroom = Hash(“(Bathrooms br) ->
availableBathroom(br) ->
nicestBathroom(br) ->
nearest(br)”)
bathrooms.subscribe(bestBathroom)
.subscribe(myMap)
We build
delightful
digital services.
And help our
customers to succeed
in digital business.
• Analyzing business
• Feeling people
• Mastering technology
http://thingcast.org
Paul Houghton
DIRECTOR, WIZARDRY AND
DEVELOPMENT
paul.houghton@futurice.com
@mobile_rat

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Smart Cities: Internet of Things Service Creation

  • 1. Aalto Telecom Forum Smart Cities: IoT Service Creation Paul Houghton Director, Wizardry and Development Futurice
  • 2. The World is Just a Giant Reactive Hashmap
  • 3. We create digital services and products for people to love. • Founded in 2000 • 300 employees from 18 countries • 8th year in a row profitable growth • YOY growth 30%
  • 5. Business Successful IoT Service Great UX Easier Seamless Ecosystem Integrated Much Better Real Open Useful Service Design Technology
  • 6. LSC is a multi-disciplinary way of working that maximizes the probability of creating successful digital services Lean Service Creation
  • 10. Bottom Up Example: Networking Traditional Cloud Cheap and easy IP Works anywhere Address by DNS Local Cloud New and strange, more work but.. Bluetooth LE and WIFI Faster and more reliable Phone, IoT device Address by name/function Content Centric Networking Combine with traditional cloud
  • 11. Top Down Example: Disneyland Business: I want people to spend more money and not realize they are doing it Designer: I want something cool to make your experience magical and effortless
  • 12. From the first email sent in 1971 to control your home from your mobile it has been a fast ride.
  • 13.
  • 14.
  • 15. IoT = Internet of Things Two Supply Drivers: 1. Single Board Computer Price 2. Wireless Price
  • 16.
  • 17.
  • 19. IoT = Internet of Things Two Demand Drivers: 1. Economics 2. UX
  • 20. IoT = Internet of Things Two Demand Drivers: 1. Economics 2. UX
  • 21. The next generation of services will make use of more than one connection EmotionalPhysicalWireless
  • 23. PUBLIC SQUARE CONFERENCE NEIGHBORHOOD SMART BUILDING / SMART HOME SUPERMARKET Hyperlocal Marketing, Accessibility, Transportation… Networking, Multimedia, Knowledge Sharing… Marketing, Customer Care, Navigation, Support…Smart Cities, Transportation, Cultural, Community… Scenarios & Blueprints
  • 24.
  • 26. Great. But is IoT really different from mobile? Can’t I just keep designing and building services like I always have?
  • 27. Good IoTss services are fundamentally different Physical + Digital = If: 1. Fast 2. Reliable 3. Intuitive
  • 28. Good IoTss services are fundamentally different Physical + Digital = If: 1. Fast 2. Reliable 3. Intuitive 4. Trusted
  • 29.
  • 30. Services are inside everything The tech is just a tool So Ask yourself: what world do you want to live in?
  • 31.
  • 32. Smart Cities New Connections: The City as an Open Ecosystem
  • 33.
  • 34. How can we create a city where everyone can be an active part of it?
  • 35. How can we create a city where people own and control their own data?
  • 36. How can we create a city where businesses prosper by having rich, instant access to everyone?
  • 37. Open Protocol BUSINESS Services Start-Ups Small Businesses COMMUNITY Makers Entrepreneurs Non-Profit Org. OPEN, REAL-TIME MARKET FOR COMPANIES AND THE COMMUNITY OPT-IN CODE OF CONDUCT FOR PRIVATE, SECURE SERVICES Sensors Live-Data Human InputInfrastructure CITY HUB
  • 41. • Real Time Awareness about services in the city • More efficient and tailored services • Privacy & Security - Control of their own data • Increases trust and transparency of the city Benefits Citizen
  • 42.
  • 43. Please pick me up at Reuter Street, 55 Berlin
  • 44. In a Smart City Ecosystem collaboration is essential Break the silos Data Protection Policies Collaboration Models
  • 45. Yes. But which tech will win? What should I look for? • Heterogeneous, open standards • Local cloud + traditional cloud • Local examples: Bluetooth LE / WiFi Aware / 5G D2D • No single point of failure • No single point of control • Continuous connection is not required • Online/offline no longer exist – just best effort and caching • Users in control Trust yourself, not an external service provider • Zero touch ad-hock wireless connections Trust the content itself, not the connection, not the source
  • 46. How do we organize this? 5 Ways to Organize Information (LATCH) 1. Location 2. Alphabet 3. Time 4. Category 5. Hierarchy
  • 47. How do we organize this? 5 Ways to Organize Information (LATCH) 1. Location 2. Alphabet 3. Time 4. Category 5. Hierarchy Hash
  • 48. How do we simplify this? Simple = Easily observed cause->effect relationships 1. Location cause->space->effect Spatial complexity 2. Alphabet cause->sequences->effect Sequential complexity 3. Time cause->time->effect Temporal complexity 4. Category cause->types->effect Heterogeneous complexity 5. Hierarchy cause->structures->effect Hierarchical complexity
  • 49. How do we simplify this? The world is a giant hash map that is… 1. Location cause->space->effect Distributed 2. Alphabet cause->sequences->effect Unordered 3. Time cause->time->effect Cached 4. Category cause->types->effect Type-neutral 5. Hierarchy cause->structures->effect Flat and democratic
  • 50. How do we simplify this? Look for best-effort, fully decentralized, democratic solutions: Information Centric Networking (ICN) Content Centric Networking (CCN) Named Functional Networking (NFN)
  • 51. Here & Now • Thing browser • Indoor maps and cards UI for finding and controlling • Initial focus on office environment • Secure, only available when physically in the office • Private, no records • Real-time database, ad-hoc content-centric network • Open source (coming to Github, not yet published) • End-to-end reactive using http://reactivecascade.com
  • 53. So: An IoT NFN is Just a Giant Reactive Hashmap a1 = Hash((Integer) methane_level_restroom_a) a2 = Hash((Boolean) availability_restroom_a) .. bathrooms = Hash(set(a1, a2, b1, b2, c1, c2)) bestBathroom = Hash(“(Bathrooms br) -> availableBathroom(br) -> nicestBathroom(br) -> nearest(br)”) bathrooms.subscribe(bestBathroom) .subscribe(myMap)
  • 54. We build delightful digital services. And help our customers to succeed in digital business. • Analyzing business • Feeling people • Mastering technology http://thingcast.org Paul Houghton DIRECTOR, WIZARDRY AND DEVELOPMENT paul.houghton@futurice.com @mobile_rat

Editor's Notes

  1. Make a quick overview of the Internet Story. Set up the mind set.
  2. Explain the friction free service (disneyland), and the impact on Users and Business
  3. One of the problems is gather a team that can deal with vision, creation, tech possibilities and reality.
  4. Make a quick overview of the Internet Story. Set up the mind set.
  5. Our cellphone was able to make one connection…
  6. But today from our smart-phones we can control almost everything
  7. It’s a challenge to create a service that merger physical and digital at the same time. A lot of things can go wrong….
  8. But today from our smart-phones we can control almost everything
  9. But today from our smart-phones we can control almost everything
  10. But today from our smart-phones we can control almost everything
  11. It’s a challenge to create a service that merger physical and digital at the same time. A lot of things can go wrong….
  12. It’s a challenge to create a service that merger physical and digital at the same time. A lot of things can go wrong….
  13. This is what we have created….
  14. IBM and CISCO base systems > Revenue from Infrastructure Helping city managers, but not citizens Where are the services?
  15. we wanted to tackle this problem, and to create a solution that could enable Designers, Engineers, Customers and non-tech people to co-create together and explore IoT scenarios.
  16. we wanted to tackle this problem, and to create a solution that could enable Designers, Engineers, Customers and non-tech people to co-create together and explore IoT scenarios.
  17. we wanted to tackle this problem, and to create a solution that could enable Designers, Engineers, Customers and non-tech people to co-create together and explore IoT scenarios.
  18. we wanted to tackle this problem, and to create a solution that could enable Designers, Engineers, Customers and non-tech people to co-create together and explore IoT scenarios.
  19. we wanted to tackle this problem, and to create a solution that could enable Designers, Engineers, Customers and non-tech people to co-create together and explore IoT scenarios.
  20. Make a quick overview of the Internet Story. Set up the mind set.
  21. we wanted to tackle this problem, and to create a solution that could enable Designers, Engineers, Customers and non-tech people to co-create together and explore IoT scenarios.
  22. IBM and CISCO base systems > Revenue from Infrastructure Helping city managers, but not citizens Where are the services?
  23. IBM and CISCO base systems > Revenue from Infrastructure Helping city managers, but not citizens Where are the services?
  24. IBM and CISCO base systems > Revenue from Infrastructure Helping city managers, but not citizens Where are the services?