1. Frankfinn Institute of Air
Hostess Training
G R O O M I N G
P R E S E N T A T I O N

2. CONTENT
 Acknowledgement
 Introduction
 Why Personal Qualities Required For Working in The
Travel & Hospitality Industry.
 Skin Care
 Hair Care
 Suitable Diet & Exercise Regimen As Per Your
Height-Weight Ratio
 Conclusion
 Bibliography
Page  2

3. Acknoledgment
I am very grateful for the strong
support and guidance provided to me
by my grooming teacher Mrs.
Swarcha Mam who helped me in
preparing this project I am very
thankful to her for the same.
Page  3

4. Page  4
Introduction
Well groom is most important aspect for to
become a successful in professional life. This
will help to have good connection with others.
In our Grooming session I have learnt so many
important factors which will helps me to be a
better person in respect of External
appearance. I giving lot of Thanks to under
her observation I am preparing myself. Service
Industry higher those people who has good
ability of external and internal appearance. And
I will apply my all efforts in it to get into this.

5. Why personal qualities required for working in
The Travel & Hospitality Management
 Communication Skill
 Knowledge
 Well Grooming
 Confidence
 Extrovert & Introvert Person
 Patience
 Eye Contact
 Time Management
 Care
 Presence of Mind Page  5

6. COMMUNICATION SKILL
Communication skill is
the most important part
of this industries.
Communication has
always been an
important part of the
service which
establishes the
relationship between
public and client
Page  6

7. KNOWLEDGE
Knowledge is a
familiarity with
someone or
something, which can
include facts,
information,
descriptions, or skills
acquired through
experience or
education.
Page  7

8. WELL GROOMING
Personal grooming is the
art of cleaning, grooming,
and maintaining parts of
the body. Grooming is most
require for this industry. If
you have attractive look
and correct posture then
only people always attract
with you.
Page  8

9. CONFIDENCE
Confidence is
generally
described as a
state of being
certain either that
a hypothesis or
prediction is
correct or that a
chosen course of
action is the best
or most effective. Page  9

10. Page  10
EXTROVERT & INTROVERT PERSON
An Extrovert is someone who likes to be social and whose interests
mostly lie with things beyond him/herself, such as other people and the
physical environment. Extroverts are not as concerned with themselves
and thus do not focus much on their own thoughts or feelings.
An introvert is a person who is energized by being alone and whose
energy is drained by being around other people. Introverts are more
concerned with the inner world of the mind. They enjoy thinking,
exploring their thoughts and feelings.

11. PATIENCE
Patience is the state of
endurance under difficult
circumstances, which can
mean persevering in the face
of delay or provocation without
acting on annoyance/anger in
a negative way; or exhibiting
forbearance when under
strain, especially when faced
with longer-term difficulties.
Page  11

12. EYE CONTACT
Eye contact occurs
when "two people look at
each other's eyes at the
same time. Eye contact and
facial expression provide
important social
and emotional information.
Eye contact is also a part of
body language. It create
good impression while
communicating with public
and client. Page  12

13. TIME MANAGEMENT
Time management is the
act or process of planning and
exercising conscious control over
the amount of time spent on
specific activities, especially to
increase effectiveness, efficiency or
productivity. Time management
may be aided by a range of skills,
tools, and techniques used to
manage time when accomplishing
specific tasks, projects and goals
complying with a due date.
Page  13

14. CARE
We should care about
our self as well as our
people its makes the
good impression on
them in the service
industry.
Page  14

15. PRESENCE OF MIND
Taking decision by mind and
not by your heart. The best
way to be a rational person is
to start conditioning our mind.
Present of mind has many
benefits such as :
 Easy Success
 Sign Of Maturity
 Rise In Self-Esteem
Page  15

16. SKIN CARE

17. Page  17
Skin is the largest organ of the human body. The skin structure consist of
three layers. Skin performs a number of functions. There are different
types of skin:
Types Of Skin
Normal Skin Dry Skin Oily Skin Combination Skin

18. Page  18
Personal Grooming Treatments
Techniques to improve and
maintain condition of skin
Action Plan for my skin :-I have Normal Skin. normal
skin is velvety, with small pores, and no visible acne.
so I would teat my skin naturally. The plan which I will
follow
Water Therapy : I drink 10 to 15 glass of water every
day .
 Daily face wash with anti bacterial face wash
 Daily routine of Cleansing Toning and Moisturizing

19. Page  19
Two times Natural Scrubbing in week with
Kino and Sugar.
 Hot water Steaming .
While shaving use of new razor, natural After
Shave.
Aloe Vera for reduce pimple and wound
marks.
Raw potatoes for reduce Dark Circle under
the eyes.

20. HAIR CARE

21. Page  21
Types Of Hair
Hair is a filamentous biomaterial that grows from follicles found in the dermis.
Hair is one of the defining characteristics of mammals. The human body, apart
from areas of glabrous skin, is covered in follicles which produce thick terminal
and fine vellus hair. Most common interest in hair is focused on hair growth,
hair types and hair care, but hair is also an important biomaterial primarily
composed of protein, notably keratin.
Dry Hair Normal Hair Oily Hair

22. Page  22
Personal Grooming Treatments
Techniques to improve and maintain
condition of my hair
Hot oil Massage:- before go to the bed sometimes I do hot
oil massage to my scalp.
Shampoo:- To keep my hair clean n healthy I shampoo my
hair thrice in week.
Conditioning:- To keep my hair naturally soft n silky I do use
Conditioner after shampoo.

23. Diet Weight
Management

24. Optimum Height And Weight Ratio
Page  24
My height is – 170 cm
My weight is – 70 Kg
Actual weight -70 Kg

25. Page  25
DIET CHART
Sunday Monday Tuesday Wednes
day
Thursd
ay
Friday Saturda
y
Breakf
ast
Tea with
Bread
Coffee Juice
with
Prantha
Prantha
with Curd
Hot
Chocola
te
Tea with
Bread
Tea with
Namkee
n
Lunch Rice
with
Daal
Chapatti
with
Sabzi
Rice with
Daal
Rice with
Daal
Khichdi
with
Curd
Prantha
with
Curd
Chapatti
with
Daal /
Curd
Snack’
s
Juice Juice Juice Juice Juice Juice Juice
Dinner Restraur
ant
Chapatti
with
Sabzi
Rice with
Daal
Rice with
Daal /
Sabzi
Bread
with
Sabzi /
Daal
Mutton Mutton

26. Basic Exercise
30 min for yoga because by yoga we can
keep our body fresh n healthy.
Daily morning walk atleast for 30 min.
Any exercise to just raise the body
temperature bit.
Page  26

27. Professional Panel
Manner and Etiquettes:
 Always other according to the time.
 Give first preference to ladies
 Always behave mature with every one
 Give appreciation for good work
 Be Punctual
 Achieve trust of others
 Be helpful and friendly
 Make Correct decision with both side of thinking
 Be a patient and Good listener
Page  27

28. IMPORTANCE OF PROFESSIONALISM IN
AN INTERVIEW
 First impression is the best impression
 Professional attire
 In today world where there is cut through
competition it only grooming which will help us
getting the “JOB”
 Confidence
 Presents of mind
 Patience Page  28

29.  Good communication
 Good eye contact
 Ready smile
 Time management
 Handshake to interviewer
IT’S VERY IMPORTANT TO PRESENT
OUR SELF AS A PEOFESSIONAL IN AN
“INTERVIEW”
Page  29

30. Conclusion
In Grooming session I have learnt various way of
grooming I would like to thanks Ms. Swarcha Mam.
I have understood that grooming is most aspect to
get in service industry.
With grooming I have learnt how to be a
professional with effective body language, gesture and
posture so that I can present myself in front of other in
place.
Page  30

31. BIBLIOGRAPHY
WWW.Google.Com
www.Yahoo.Com
www.Frankfinn.Com
Page  31

32. Thank You