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Effective Delegation Skills

Learn the essentials of delegation for effective leadership

Effective Delegation Skills

  1. 1. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Effective Delegation SkillsEffective Delegation Skills Mohammad TawfikMohammad Tawfik
  2. 2. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com
  3. 3. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com I - Introduction
  4. 4. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What is Delegation?
  5. 5. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Definition ● Delegation is the assignment of any responsibility or authority to another person to carry out specific activities WikiPediaWikiPedia
  6. 6. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Why do we delegate?
  7. 7. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com “Your job as a manager is to develop peopledevelop people. DelegationDelegation is the means by which you bring outbring out the very bestthe very best in the people that you have.” Brian Tracy
  8. 8. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Plus … You get more timePlus … You get more time for yourself!for yourself!
  9. 9. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com AND, reduce your work stressAND, reduce your work stress
  10. 10. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What NOT to delegate?
  11. 11. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What NOT to delegate? ● Tasks involving highly confidential information Rhymer RigbyRhymer Rigby
  12. 12. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What NOT to delegate? ● Jobs simply because you don’t like doing them Rhymer RigbyRhymer Rigby
  13. 13. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com II – Leadership and Delegation
  14. 14. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Lead, follow, or get out of the way! Thomas Paine
  15. 15. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com The first basic ingredient of leadership is a guiding vision Warren Bennis
  16. 16. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What is leadership?
  17. 17. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Leadership is influence, nothing more, nothing less John Maxwell
  18. 18. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Who is the leader?
  19. 19. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com If your actions inspire others to dream more, learn more, do more, and become more, you are a leader John Quincy Adams
  20. 20. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What are the Leaders’ responsibilities?
  21. 21. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Have a vision and set goals
  22. 22. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com
  23. 23. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Build Teams
  24. 24. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Monitoring and HelpingMonitoring and Helping
  25. 25. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Create Monitoring Mechanisms and Define Performance Indices
  26. 26. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Provide help for subordinates – You are there to Develop not to Punish
  27. 27. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Care for your team and engage with them on a personal level – They are not machines!
  28. 28. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Developing Leaders
  29. 29. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Leaders Create Leaders
  30. 30. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Identify Competencies
  31. 31. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Understand Needs and Style
  32. 32. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Situational Leadership
  33. 33. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Leadership Styles Situational Leadership Hersey-Blanchard model
  34. 34. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Leader Model
  35. 35. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Hersey-Blanchard Leadership Model DelegatngDelegatng SellingSelling TellingTelling PartiipatngPartiipatng Task Focus R e l a t i o n s h i p F o c u s
  36. 36. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Hersey-Blanchard Leadership Model Can you solve this? Can you solve this? This is my proposal! This is my proposal! This is my soluton! This is my soluton! What is your proposal? What is your proposal? Task Focus R e l a t i o n s h i p F o c u s
  37. 37. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Follower Model
  38. 38. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Follower Model PerformerPerformer LearnerLearner BeginnerBeginner ContributorContributor Willingness A b il i t y
  39. 39. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Follower Model PerformerPerformer LearnerLearner BeginnerBeginnerContributorContributor Level of maturity
  40. 40. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Situational Leadership
  41. 41. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Situational Leadership DelegatngDelegatng SellingSelling TellingTelling PartiipatngPartiipatng Task Focus R e l a t i o n s h i p F o c u s PerformerPerformer LearnerLearner BeginnerBeginnerContributorContributor
  42. 42. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Delegation as a Leadership Tool
  43. 43. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Effective Management Through Task-Relevant Maturity ● The task-relevant maturity of your staff—how long they have been on the job and how competent they are— determines your method of delegation. Brian TracyBrian Tracy
  44. 44. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Effective Management Through Task-Relevant Maturity ● Low task-relevant maturity means they are new and inexperienced in the job. Brian TracyBrian Tracy
  45. 45. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Effective Management Through Task-Relevant Maturity ● Medium task-relevant maturity means staff has experience in the job; they know what they are doing. In this case, use the effective, management by objectives delegation method. Tell people the end result that you want and then get out of their way and let them do it. Brian TracyBrian Tracy
  46. 46. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Effective Management Through Task-Relevant Maturity ● High task-relevant maturity is when the staff person is completely experienced and competent. Your method of delegation in this case is simply, easy interaction. Brian TracyBrian Tracy
  47. 47. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com III - Motivation
  48. 48. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Laws of Motivation Richard Denny
  49. 49. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 1- To Motivate you have to be Motivated
  50. 50. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 2- Motivation Requires a Goal “I will only settle for world domination”
  51. 51. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 3- Motivation Never Lasts
  52. 52. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 4- Recognition Motivates
  53. 53. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 5- To Motivate, Recognize Needs
  54. 54. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What does a human need?
  55. 55. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Basic human needs LiveLive Love andLove and Be LovedBe LovedLearnLearn Leave aLeave a LegacyLegacy
  56. 56. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Participation Motivates
  57. 57. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Progress Motivates
  58. 58. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Challenge Motivates
  59. 59. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Belonging Motivates
  60. 60. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Learning Motivates
  61. 61. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Autonomy Motivates
  62. 62. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Competence Motivates
  63. 63. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Purpose Motivates
  64. 64. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Motivation in the Modern Workspace
  65. 65. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Daniel Pink draws our attention towards the intrinsic motivation
  66. 66. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com
  67. 67. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Delegation as a motivator
  68. 68. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Delegation provides delegate with ... ● Autonomy! ● A chance to increase skills – Mastery ● A chance to feel important or to achieve something important!
  69. 69. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com IV - Delegation
  70. 70. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What are the degrees of delegation?
  71. 71. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 10 Degrees of Delegation Business BallBusiness Ball
  72. 72. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Keeping a short leash
  73. 73. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 10 Degrees of Delegation 1. "Wait to be told." 2. "Look into this and tell me the situation. I'll decide." 3. "Look into this and tell me the situation. We'll decide together." 4. "Tell me the situation and what help you need from me in assessing and handling it. Then we'll decide." Business BallBusiness Ball
  74. 74. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Keeping a close eye
  75. 75. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 10 Degrees of Delegation 5. "Give me your analysis of the situation (reasons, options, pros and cons) and recommendation. I'll let you know whether you can go ahead." 6. "Decide and let me know your decision, and wait for my go-ahead before proceeding." 7."Decide and let me know your decision, then go ahead unless I say not to." Business BallBusiness Ball
  76. 76. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Letting go
  77. 77. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 10 Degrees of Delegation 8. "Decide and take action - let me know what you did (and what happened)." 9. "Decide and take action. You need not check back with me." 10. "Decide where action needs to be taken and manage the situation accordingly. It's your area of responsibility now." Business BallBusiness Ball
  78. 78. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What are the barriers to delegation?What are the barriers to delegation?
  79. 79. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com The main barrier to delegation is that it takes time! Don’t forget that it saves YOU time! MindTools®MindTools®
  80. 80. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Another important barrier is that we only trust ourselves! Don’t be a control freak!
  81. 81. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com “If someone else can do the job 80% as good as you can, delegate it to them” Josh Kauffmann
  82. 82. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Fear of being replaceable! Grow up! Game LearnGame Learn
  83. 83. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Misplaced sense of guilt at handing off our work to others Good initiative, BAD result! Game LearnGame Learn
  84. 84. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Delegation Skills
  85. 85. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Top Five Delegation Skills ● Communication ● Giving Feedback ● Time Management ● Training ● Trust Alison DoyleAlison Doyle
  86. 86. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Communication ● Managers need to be able to communicatecommunicate clearlyclearly with their employees when delegating. ● They have to explain why an employee has been assigned a task, what the task is, and what the expectations are
  87. 87. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Giving Feedback ● While delegating means giving an assignment to someone else, this does not mean you are not responsible. You have to check in with the employee, particularly at the end of the task, to make sure the goals are met. ● Provide clear feedback on what they did well, what they struggled with, and why. This will help the employee perform tasks even better the next time.
  88. 88. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Time Management ● Yes, someone else is doing the task, but as the manager, you still need to be effective at managing time. You need to give clear deadlines and checkpoints to the employee, and hold that employee accountable. This also requires that you plan out whom to delegate to well in advance. All of this requires organization and time management.
  89. 89. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Training ● Often when delegating, you will have to make sure your employee or peer has the skills and abilities necessary to perform the task. This might require some trainingtraining before delegating. A good manager knows how to effectively train his or her employees in a new task or skill.
  90. 90. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com TrustTrust ● Often, managers do not delegate because they don’t trust their employees to do as good of a job as they would. Trust is key to effective delegating.
  91. 91. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What to delegate?
  92. 92. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What to delegate? ● Delegation is a win-win when done appropriately, however, that does not mean that you can delegate just anything. To determine when delegation is most appropriate there are five key questions you need to ask yourself: MindTools®MindTools®
  93. 93. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What to delegate? ● Is there someone else who has (or can be given) the necessary information or expertise to complete the task? MindTools®MindTools®
  94. 94. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What to delegate? ● Does the task provide an opportunity to grow and develop another person's skills? MindTools®MindTools®
  95. 95. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What to delegate? ● Is this a task that will recur, in a similar form, in the future? MindTools®MindTools®
  96. 96. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What to delegate? ● Do you have enough time to delegate the job effectively? MindTools®MindTools®
  97. 97. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What to delegate? ● Is this a task that I should delegate? Tasks critical for long-term success genuinely do need your attention. MindTools®MindTools®
  98. 98. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Whom to delegate to?
  99. 99. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com ‘‘If you want the job done rightdone right, you have to learn how to delegate it properlydelegate it properly so that it can be done to the proper standard’’ @BrianTracy
  100. 100. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Willing
  101. 101. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Able
  102. 102. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Learner
  103. 103. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Looks for challenge
  104. 104. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com How to delegate?
  105. 105. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Decide What Decide Who Monitor Milestones Explain How Agree Milestones Delegate Autonomy Review Progress Award and Reward States of Delegation Leadership DirectionsLeadership Directions
  106. 106. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com How To Delegate The Right Tasks To The Right People Brian Tracy
  107. 107. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 1. Pick the right person. Brian TracyBrian Tracy
  108. 108. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 2. Match the requirements of the job to the abilities of the person. Brian TracyBrian Tracy
  109. 109. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 3. Delegate smaller tasks to newer staff to build their confidence and competence. Brian TracyBrian Tracy
  110. 110. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 4. Delegate the entire job. Brian TracyBrian Tracy
  111. 111. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 5. Delegate clear outcomes. Brian TracyBrian Tracy
  112. 112. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com ● 7. Delegate with participation and discussion. You need to delegate in such a way that people walk away feeling, ‘‘This is my job; I own itThis is my job; I own it.’’ Brian TracyBrian Tracy
  113. 113. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com The SMART system ● Specific ● Measurable ● Achievable ● Realistic ● Time bound Mark WilliamsMark Williams
  114. 114. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com V – Meetings for DelegationV – Meetings for Delegation
  115. 115. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Preparing for the meeting
  116. 116. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Identify and evaluate your goalsIdentify and evaluate your goals
  117. 117. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Think Win-Win
  118. 118. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com How do I want to be viewed by the other party?
  119. 119. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com How does this situation affect the way I viewHow does this situation affect the way I view myself?myself?
  120. 120. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Consider the context of the potential delegation
  121. 121. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Consider the risks of introducing the issueConsider the risks of introducing the issue
  122. 122. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com What informaton do they need beforeWhat informaton do they need before the meetng?the meetng?
  123. 123. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com How willHow will YOUYOU follow up?follow up?
  124. 124. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Conducting the meeting
  125. 125. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Start with ice-breakers
  126. 126. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 3- Introduce the topics of the meeting
  127. 127. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com 7- Make sure tasks are clearly7- Make sure tasks are clearly assignedassigned
  128. 128. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Agree about follow-up schedule
  129. 129. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Contracting!Contracting!
  130. 130. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com The agreement must be clear
  131. 131. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Written is the best!Written is the best!
  132. 132. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Follow-up and SupportFollow-up and Support
  133. 133. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Make sure things are done as agreedMake sure things are done as agreed and provide help when neededand provide help when needed
  134. 134. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Appreciation ALWAYS helpsAppreciation ALWAYS helps
  135. 135. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com Mohammad.tawfik@gmail.com
  136. 136. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com ReferencesReferences
  137. 137. Effective Delegation Skills Mohammad Tawfik http://AcademyOfKnowledge.Org http://WikiCourses.WikiSpaces.Com References ● Organizational Behavior, Robbins, Judge, and Vohra, © 2011 Pearson Education, Inc. publishing as Prentice Hall ● Entrepreneurship and Small Business Management, 1/e, Steve Mariotti and Caroline Glackin, 2012, Pearson Education ● Effective Small Business Management, 10/e, Norman M. Scarborough, Prentice Hall, 2011
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