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Negotiations for Conflict Management

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Mohammad Tawfik
Mohammad Tawfik

Learn how to prepare and conduct negotiations! Learn from the masters: Getting to Yes, Fischer and Ury Getting More, Stuart Diamond #WikiCourses https://wikicourses.wikispaces.com/Topic+Negotiations+for+Conflict+Management

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NNNNeeggoottiiiiaattiiiioonnss ffffoorr CCCCoonnfffflllliiiicctt MMMaannaaggeemmeennttt Mohammad Tawfik Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Principles for Win- Win Negotiations Roger Fisher and William Ury Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SSeparatte peoplle ffrom tthhe probbllem Focus events behaviors rather than the Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com on or parties involved.
FFocus on iintterestts, nott posiittiions DDoo nnoott ttaakkee aa ppoossiittiioonn aanndd ddeeffeenndd iitt oorr bbuutt ttoo ffooccuuss oonn tthhee iinntteerreesstt bbeehhiinndd tthhee ppoossiittiioonn bbaarrggaaiinn ffoorr iitt Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
GGeneratte opttiions ffor muttuall gaiin BBrraaiinnssttoorrmm ffoorr ooppttiioonnss kkeeeeppiinngg iinn Negotiations for Conflict Management Mohammad Tawfik #WikiCourses mmuullttiippllee ooppttiioonnss,, http://WikiCourses.WikiSpaces.com mmiinndd tthhee ggooaall ooff mmuuttuuaall ggaaiinn
TThhe chhoiice off obbjjecttiive criitteriia Try to Negotiations for Conflict Management Mohammad Tawfik identify measurable ways to http://assess the #WikiCourses.value WikiCourses WikiSpaces.of com the suggestions
IIddenttiiffy your BBAATTNNAA Negotiations for Conflict Management Mohammad Tawfik Best Alternative to Negotiated Ahtgtp:/r/WeikieComursees.#WnikitSpaces.WikiCourses com
Getting More SSttuuaarrtt DDiiaammoonndd Crown Publishing Group, 2012 ISBN: 0307716902 Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
The Twelve Strateggies Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Goals are paramount Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
It's about them! Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Make emotional payments Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Every situation is different Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Incremental is best Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Trade things you value unequally Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
FFiinndd tthheeiirr standards Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Be transparent and constructive - not manipulative Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Always communicate - Frame the vision Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Find the real problem and make it an opportunity Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Embrace differences Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Prepare Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
PPPPrrrreeeeppppaaaarrrriiiinnnngggg ffffoooorrrr NNNNeeeeggggoooottttiiiiaaaattttiiiioooonnnn Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CConddiittiions off NNegottiiattiion You are willing Other Party is and Able to Negotiate willing and Able to Negotiate Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 11 Define the conflict issue (What and Why) Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 22 Identify and evaluate your goals Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
WWhhy ddo II wantt tto resollve tthhiis confflliictt?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
WWhhatt iis a goodd resolluttiion ffor me?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
HHooww iimmppoorrttaanntt iiss iitt ttoo mmee tthhaatt II rreeaacchh tthhiiss resolution? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
HHow ddo II wantt tto bbe viiewedd bby tthhe otthher partty?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
HHooww ddooeess tthhiiss ssiittuuaattiioonn aaffffeecctt tthhee wwaayy II vviieeww myself? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 33 Do you want to resolve the issue by negotiating? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CConsiidder tthhe ddegree off iintterddependdence Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CCoonnssiiddeerr yyoouurr lleevveerraaggee The ability to influence the other side to move closer to one's negotiating position Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CConsiidder tthhe conttextt off tthhe pottenttiiall negottiiattiion Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CConsiidder tthhe natture off your rellattiionshhiip Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CConsiidder tthhe riiskks off iinttrodduciing tthhe iissue Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CConsiidder BBAATTNNAA Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 44 Arrange a meeting with the other party Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Neggotiatingg Conflict Resolutions Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 55 Conduct the meeting Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 66 Make a contract Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
TThhe conttractt mustt bbe cllear Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
TThhee ccoonnttrraacctt mmuusstt aaddddrreessss vvoolluunnttaarryy bbeehhaavviioorr from the present forward Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
TThhe conttractt mustt bbe an unequiivocall agreementt Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 77 Follow through on the contract Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
PPaayy aatttteennttiioonn ttoo tthhee ootthheerr ppaarrttyy ccoommpplliiaannccee wwiitthh the agreement Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
IIff tthhee ootthheerr ppaarrttyy iiss iinn ccoommpplliiaannccee,, yyoouu sshhoouulldd express your appreciation Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
IIff tthhee ootthheerr ppaarrttyy iiss nnoott ffoolllloowwiinngg tthhee aaggrreeeemmeenntt,, you should arrange another meeting Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
References 1. The art of Conflict Management, Michael Dues, the teaching Company 2. Getting More, Stuart Diamond, Crown Publishing Group, 2012 ISBN: 0307716902 3. Negotiation and the Anatomy of Conflict, Victoria Pynchon, J.D., LL.M ADR Services, Inc. Century City, California 4. Negotiation Skills & Conflict Handling, Ziaur Rahman, CEO, IITM 5. Organizational Behavior, Robbins, Judge, and Vohra, © 2011 Pearson Education,, Inc. ppublishingg as Prentice Hall 6. NEGOTIATION: The Art of Getting What You Want, MICHAEL SCHATZKI, Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com ,

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Negotiations for Conflict Management

  • 1. NNNNeeggoottiiiiaattiiiioonnss ffffoorr CCCCoonnfffflllliiiicctt MMMaannaaggeemmeennttt Mohammad Tawfik Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 2. Principles for Win- Win Negotiations Roger Fisher and William Ury Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 3. SSeparatte peoplle ffrom tthhe probbllem Focus events behaviors rather than the Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com on or parties involved.
  • 4. FFocus on iintterestts, nott posiittiions DDoo nnoott ttaakkee aa ppoossiittiioonn aanndd ddeeffeenndd iitt oorr bbuutt ttoo ffooccuuss oonn tthhee iinntteerreesstt bbeehhiinndd tthhee ppoossiittiioonn bbaarrggaaiinn ffoorr iitt Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 5. GGeneratte opttiions ffor muttuall gaiin BBrraaiinnssttoorrmm ffoorr ooppttiioonnss kkeeeeppiinngg iinn Negotiations for Conflict Management Mohammad Tawfik #WikiCourses mmuullttiippllee ooppttiioonnss,, http://WikiCourses.WikiSpaces.com mmiinndd tthhee ggooaall ooff mmuuttuuaall ggaaiinn
  • 6. TThhe chhoiice off obbjjecttiive criitteriia Try to Negotiations for Conflict Management Mohammad Tawfik identify measurable ways to http://assess the #WikiCourses.value WikiCourses WikiSpaces.of com the suggestions
  • 7. IIddenttiiffy your BBAATTNNAA Negotiations for Conflict Management Mohammad Tawfik Best Alternative to Negotiated Ahtgtp:/r/WeikieComursees.#WnikitSpaces.WikiCourses com
  • 8. Getting More SSttuuaarrtt DDiiaammoonndd Crown Publishing Group, 2012 ISBN: 0307716902 Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 9. The Twelve Strateggies Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 10. Goals are paramount Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 11. It's about them! Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 12. Make emotional payments Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 13. Every situation is different Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 14. Incremental is best Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 15. Trade things you value unequally Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 16. FFiinndd tthheeiirr standards Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 17. Be transparent and constructive - not manipulative Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 18. Always communicate - Frame the vision Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 19. Find the real problem and make it an opportunity Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 20. Embrace differences Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 21. Prepare Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 22. PPPPrrrreeeeppppaaaarrrriiiinnnngggg ffffoooorrrr NNNNeeeeggggoooottttiiiiaaaattttiiiioooonnnn Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 23. CConddiittiions off NNegottiiattiion You are willing Other Party is and Able to Negotiate willing and Able to Negotiate Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 24. SStteepp 11 Define the conflict issue (What and Why) Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 25. SStteepp 22 Identify and evaluate your goals Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 26. WWhhy ddo II wantt tto resollve tthhiis confflliictt?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 27. WWhhatt iis a goodd resolluttiion ffor me?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 28. HHooww iimmppoorrttaanntt iiss iitt ttoo mmee tthhaatt II rreeaacchh tthhiiss resolution? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 29. HHow ddo II wantt tto bbe viiewedd bby tthhe otthher partty?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 30. HHooww ddooeess tthhiiss ssiittuuaattiioonn aaffffeecctt tthhee wwaayy II vviieeww myself? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 31. SStteepp 33 Do you want to resolve the issue by negotiating? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 32. CConsiidder tthhe ddegree off iintterddependdence Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 33. CCoonnssiiddeerr yyoouurr lleevveerraaggee The ability to influence the other side to move closer to one's negotiating position Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 34. CConsiidder tthhe conttextt off tthhe pottenttiiall negottiiattiion Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 35. CConsiidder tthhe natture off your rellattiionshhiip Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 36. CConsiidder tthhe riiskks off iinttrodduciing tthhe iissue Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 37. CConsiidder BBAATTNNAA Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 38. SStteepp 44 Arrange a meeting with the other party Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 39. Neggotiatingg Conflict Resolutions Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 40. SStteepp 55 Conduct the meeting Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 41. SStteepp 66 Make a contract Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 42. TThhe conttractt mustt bbe cllear Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 43. TThhee ccoonnttrraacctt mmuusstt aaddddrreessss vvoolluunnttaarryy bbeehhaavviioorr from the present forward Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 44. TThhe conttractt mustt bbe an unequiivocall agreementt Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 45. SStteepp 77 Follow through on the contract Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 46. PPaayy aatttteennttiioonn ttoo tthhee ootthheerr ppaarrttyy ccoommpplliiaannccee wwiitthh the agreement Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 47. IIff tthhee ootthheerr ppaarrttyy iiss iinn ccoommpplliiaannccee,, yyoouu sshhoouulldd express your appreciation Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 48. IIff tthhee ootthheerr ppaarrttyy iiss nnoott ffoolllloowwiinngg tthhee aaggrreeeemmeenntt,, you should arrange another meeting Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 49. References 1. The art of Conflict Management, Michael Dues, the teaching Company 2. Getting More, Stuart Diamond, Crown Publishing Group, 2012 ISBN: 0307716902 3. Negotiation and the Anatomy of Conflict, Victoria Pynchon, J.D., LL.M ADR Services, Inc. Century City, California 4. Negotiation Skills & Conflict Handling, Ziaur Rahman, CEO, IITM 5. Organizational Behavior, Robbins, Judge, and Vohra, © 2011 Pearson Education,, Inc. ppublishingg as Prentice Hall 6. NEGOTIATION: The Art of Getting What You Want, MICHAEL SCHATZKI, Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com ,