2. 2 2 February 2015
Course Objectives
As a project manager, you are required to lead a group of people to accomplish targets set by the
higher management. Further, you will need to go through the process of negotiating the project
objectives and outcomes with subordinates, suppliers, and managers, all needing skillful tactics and
understanding of the person or group you are talking to. In this course, you will learn the necessary
tools to understand the people you are interacting with as well as the necessary skills for delivering
your vision, persuading others to follow it, and convincing others of the accomplishments your team
have made.
Intended Learning Outcomes:
By the end of this course, the attendee will be able to:
1. Distinguish between different character types
2. Identify best approach technique for different personalities
3. Apply techniques for building trust and persuasion with coworkers, suppliers, and managers
4. Build and deliver effective presentations
5. Apply techniques of effective leadership
6. Identify key habits that result in ineffective performance
7. Apply innovative techniques to changing team culture
8. Negotiate effectively in different project settings
9. Deliver messages in an effective form
3. 3 2 February 2015
Course Schedule
Lecture # Topic ILO# Assign.
1
1/2/2015
Introduction
The DISC personality model
-
1
2
8/2/2015
The big five theory
Building trust and influencing people
1
2
Assignment #1 Due
Personality
3
15/2/2015
Building trust and influencing people 2,3
4
22/2/2015
Increasing the effectiveness of your communications
(Listen, connect, clarify)
4
5
1/3/2015
Capturing the attention of your audience
What to say and what to display?
4
6
8/3/2015
Leadership and Motivation 5 Assignment #2 Due
Listening and Speaking
7
15/3/2015
What not to do as a leader? 6
8
22/3/2015
Innovation 7
1,7
Assignment #3 Due
Motivational
Presentation
9
29/3/2015
Delivering a message that stays with the audience 9
10
5/4/2015
Understanding Conflict
3,8 Assignment #4 Due
Sticky Presentation
11
12/4/2015
Managing Group Meetings 1,3,8
12
19/4/2015
Negotiations for Conflict Management 13,8
13
26/4/2015
Management roles in Conflict Management 3,8
14
3/5/2015
Moral and Cultural Conflicts 3,8
15
10/5/2015
- Assignment #5 Due
Conflict Presentation