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Future of Smart Urban Mobility and
Digital Payments in Hong Kong
Charles Mok
LegislativeCouncillor (InformationTechnology)
Visa Partner Forum
2018-6-15
Average Daily Public Transport
Patronage
12,905,000+
Total Vehicles Through Cross Harbour
Tunnels
8,323,358
Average Daily Public Transport Passenger
Journeys by franchised buses
4,071,200
Average Daily Public Transport Passenger
Journeys by railway
5,462,300
Transport in Hong Kong
Source: Transport Department, as of March 2018
Intelligent Transport
System & Traffic
Management
Public Transport
Interchange/Bus
Stops & Parking
Environmental
Friendliness in
Transport
Smart Airport
Government
blueprint on
What is ‘Smart’? Better experience for all
Smart Mobility Vision
Less
congestion
and
accident
Less
pollution
Less
waiting
More
affordable
choices
Goals: make travelling
more seamless and efficient
Reduce motorized traffic
and improve traffic flow
Greener transport: prioritise walking,
biking or using public transport
Real-time data analytics to monitor and
manage demand
Improve efficiency of public
transport
Make quality real-time traffic
data available for multimodal
trip-planning
Open,
integrated
payments
Intelligent
traffic / road
management
Smart
parking &
tolling
Electric
vehicle
infrastructure
Connected
autonomous
vehicles
Car-sharing &
Car-pooling
Bike-sharing,
personal
mobility
devices
Dynamic
shuttles &
on-demand
ride services
Real time,
multi-modal
journey
planning
Smart Mobility: What else?
More walkable
environment
MOBILITY IN HONG KONG
HOW SMART ARE WE?
How much time have we wasted at toll booths?
Electronic Road Pricing &
open road tolling system:
being planned
Why don’t drivers use
automatic toll
payment?
Remote app payment for
parking meters:
In progress
Trial scheme
Taxi e-payment:
Turf War
QR ticket in MTR
Airport Express only
(for now)
Payment on public transport :
same setting for 2 decades?
New: Octopus on smartphone New: Buying MTR ticket with QR code
Overseas new approach to payments:
Contactless card / RFID / NFC / QR Code at mass transit gates
When will Hongkongers have more
choice over fare payment?
How can it be more convenient?
Critical mass reached by smartphone penetration
widespread consumer acceptance of e-payment
Hongkongers’ high expectation for
transaction speed, reliability & security
Need to overcome technical issues
Overcoming legacy
open standards VS single platform
2019 Q1: Public Transport Fare Subsidy Scheme
- $775M subsidy + $50M recurrent expenditure
Opportunities for government
1. Reduce barriers for entry, more competition
2. Boost adoption of newer technologies
3. Incentivise and embrace adoption of open-loop
e-payment solutions
4. More data for planning and development:
Better understand travel patterns, improve
routing
Opportunities for public transport agencies
1. New revenue sources, cost savings
2. More convenient customer experience, focus on
value-added services
3. Less expensive transactions
4. Better insight into ridership pattern
THANK YOU
www.charlesmok.hk
Facebook: @charlesmokoffice
LinkedIn/Twitter: @charlesmok
Telegram channel: t.me/charlesmok
charlesmok@charlesmok.hk

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Future of Smart Urban Mobility and Digital Payments in Hong Kong

  • 1. Future of Smart Urban Mobility and Digital Payments in Hong Kong Charles Mok LegislativeCouncillor (InformationTechnology) Visa Partner Forum 2018-6-15
  • 2. Average Daily Public Transport Patronage 12,905,000+ Total Vehicles Through Cross Harbour Tunnels 8,323,358 Average Daily Public Transport Passenger Journeys by franchised buses 4,071,200 Average Daily Public Transport Passenger Journeys by railway 5,462,300 Transport in Hong Kong Source: Transport Department, as of March 2018
  • 3. Intelligent Transport System & Traffic Management Public Transport Interchange/Bus Stops & Parking Environmental Friendliness in Transport Smart Airport Government blueprint on
  • 4. What is ‘Smart’? Better experience for all Smart Mobility Vision Less congestion and accident Less pollution Less waiting More affordable choices
  • 5. Goals: make travelling more seamless and efficient Reduce motorized traffic and improve traffic flow Greener transport: prioritise walking, biking or using public transport Real-time data analytics to monitor and manage demand Improve efficiency of public transport Make quality real-time traffic data available for multimodal trip-planning
  • 6. Open, integrated payments Intelligent traffic / road management Smart parking & tolling Electric vehicle infrastructure Connected autonomous vehicles Car-sharing & Car-pooling Bike-sharing, personal mobility devices Dynamic shuttles & on-demand ride services Real time, multi-modal journey planning Smart Mobility: What else? More walkable environment
  • 7. MOBILITY IN HONG KONG HOW SMART ARE WE?
  • 8. How much time have we wasted at toll booths?
  • 9. Electronic Road Pricing & open road tolling system: being planned
  • 10. Why don’t drivers use automatic toll payment?
  • 11. Remote app payment for parking meters: In progress Trial scheme
  • 13. QR ticket in MTR Airport Express only (for now)
  • 14. Payment on public transport : same setting for 2 decades? New: Octopus on smartphone New: Buying MTR ticket with QR code
  • 15. Overseas new approach to payments: Contactless card / RFID / NFC / QR Code at mass transit gates
  • 16. When will Hongkongers have more choice over fare payment? How can it be more convenient?
  • 17. Critical mass reached by smartphone penetration widespread consumer acceptance of e-payment
  • 18. Hongkongers’ high expectation for transaction speed, reliability & security Need to overcome technical issues
  • 19. Overcoming legacy open standards VS single platform 2019 Q1: Public Transport Fare Subsidy Scheme - $775M subsidy + $50M recurrent expenditure
  • 20. Opportunities for government 1. Reduce barriers for entry, more competition 2. Boost adoption of newer technologies 3. Incentivise and embrace adoption of open-loop e-payment solutions 4. More data for planning and development: Better understand travel patterns, improve routing
  • 21. Opportunities for public transport agencies 1. New revenue sources, cost savings 2. More convenient customer experience, focus on value-added services 3. Less expensive transactions 4. Better insight into ridership pattern
  • 22. THANK YOU www.charlesmok.hk Facebook: @charlesmokoffice LinkedIn/Twitter: @charlesmok Telegram channel: t.me/charlesmok charlesmok@charlesmok.hk