1.
TechnologyExperiencewithin
Healthcare:TheEvolutionofHUX
MAMK@STEALTHUX.studio | +436603602256
Mark A.M. Kramer

2.
Sponsored by

3.
Background
Mark, why were you
invited to speak at this
Health UX event?

4.
Medical
Professional

5.
E-Patient

6.
Researcher /
Lecturer

7.
MEDlove
UX &
Healthcare
Summit

8.
Patient
Experience
PX

9.
Patient
Experience
PX

10.
Patient
Experience
PX

11.
UX
Patient
Experience
PX
Technology
Experience
TX

12.
Background
What does
„Technology
Experience“
mean?

13.
„We don‘t just
use technology,
we live with it."
- McCarthy & Wright
http://www.pngall.com/wp-content/uploads/2016/07/Technology.png

14.
CLICKHERE-CLIP1

15.
Human Computer Interaction (HCI)
EmotionsContext
Technology Experience (TX)
Usability
Human Machine Interaction
Technology Acceptance Interaction Design
Information Architecture
Interfaces

16.
Health User
Experience
(HUX)

17.
http://submitmyabstract.com/abs/images/27005/Surgeon-&-Assistant-(supine.jpghttp://www.medkiozk.com/mdkzk14/wp-content/uploads/2013/07/image006.jpg
Ergonomics
https://media.licdn.com/mpr/mpr/shrinknp_800_800/AAEAAQAAAAAAAAWNAAAA
JDMyNzNjYWZhLTM2ODEtNGRhYS04YzIwLWVhZTY5OGI2Nzk2MQ.jpg

18.
Usability

19.
Accessibility
http://ichef.bbci.co.uk/wwfeatures/wm/live/1280_720/images/live/p0/1z/6y/p01z6ywk.jpg
Accessibility is a
subset of usability
A technology is
not usable unless
it is accessible

20.
What is technology?
Automation
Telecommunications
Computers Robotics
Lighting
Tools
Processes
Machines Education
Software

21.
Evolution of Technology Experience
(TX)
•Ubiquitous – technology is everywhere, all the time
•Calm-technology – in the background
•More dependent on technology
•More complex – integrated systems
•Safer – more precise – more reliable
•Technology is more specialized and context specific

22.
Evolution of Technology Experience
(TX)
•More secure
•Cheaper – smaller – faster
•Fewer failures
•More comfortable – less invasive
•More pervasive – integrated into our lives (QS)

23.
Key Technologies
Shaping the
Technology
Experience
of Surgery
Neue
Interaktionsformen

24.
http://www.embedded-vision.com/sites/default/files/technical-articles/MD%2BDI/Figure5.png
New Interaction Methods

25.
https://youtu.be/yVPTgxg-SIk

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https://youtu.be/yVPTgxg-SIk

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http://engineerthefuture.ca/wp-content/uploads/2014/12/myo-on-arm-wave.jpg

28.
Augmented
Reality
(AR)
Mixed Reality
(MXR)

29.
https://i.ytimg.com/vi/-AsZBK_24wo/maxresdefault.jpg

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[0685] As illustrated in FIG. 68B, the
surgeon is able to reference the pre-
mapped 3D anatomy (e.g., heart)
during the procedure. Being able to
reference the anatomy in real time,
may for example, improve placement
accuracy of a valve repair.
User Experience
Health Care
Example

31.
FIG. 68C shows a post-operative
meeting or debriefing between the
surgeon and patient. During the post-
operative meeting, the surgeon is
able to describe how the surgery went
using a cross section of virtual
anatomy or virtual 3D anatomical
model of the patient's actual anatomy.
User Experience
Health Care
Example

32.
https://www.magicleap.com/#/home
Read more:
http://www.patentsencyclopedia.com/
app/20150016777#ixzz4LBO9GtpA
[0683] The AR system renders a patient's pre-
mapped anatomy (e.g., heart) in 3D for the team
to analyze during the planning. The AR system
may render the anatomy using a light field,
which allows viewing from any angle or
orientation. For example, the surgeon could
walk around the heart to see a back side
thereof.
User Experience
Health Care
Example

33.
http://img.medicalxpress.com/newman/gfx/news/hires/2013/firstussurge.jpg

34.
Microsoft
HoloLens
AR / VR Mixed Reality

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http://healthysimulation.com/wp-content/uploads/2016/05/hololens-medical-simulation-education-technology.jpg
https://www.microsoft.com/en-us/research/academics-invited-to-create-new-microsoft-hololens-experiences/
VIDEO-CLICKHERE

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Virtual Reality
(VR)
Immersive
Experiences
Telepresence

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http://infinityhousemagazine.com/wp-content/uploads/sites/5/2016/04/VR-brain-oculus.jpg

38.
Immersive
Experiences

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Case Study 1
Medical
Training &
Continued
Medical
Education
(CME)

40.
Mobile
Simulation

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VIDEO-CLICKHERE
MedicalTraining

42.
Telepresence
VIDEO-CLICKHERE

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Case Study 2
Hybrid OR

44.
Hybrid OR / Surgical Suite
Saitama
University,
Japan
Siemens | AXIOM
Artis dBA
http://health.siemens.com/AX/tour/360tour/Saitama_Japan/data/panorama.html?02_Anesthesist

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Case Study 3
Capacity
Command Center

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VIDEO-CLICKHERE

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Future (present)
Technology
Experience
Perspectives

48.
https://lh3.googleusercontent.com/EJ5Com8wKW8xKGOxgDDkQ4rKkNbakIZAmcssLFQwWpHPJWJqet7FRwH-TC5aPmZ6Azpoer-O6s9hvoGHs-
_WtUatiALDRFrU_61Og_in0zcRteUVv83ZytkvVjoTSQqZcEr1G9k
BIG Data / Metrics / Analytics

49.
https://www.wired.com/wp-content/uploads/blogs/geekmom/wp-content/uploads/2012/08/HD_Netatmo_combo_no-Logo.jpg
IoT | Connected HUX

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http://2.bp.blogspot.com/--yrihDhOrcM/Uxjc8R69E1I/AAAAAAAAEdg/ork7NreDBcY/s1600/Optimus-ISE-Barcelona-03-14.jpg
Ambient Lighting

51.
http://www.digitalavmagazine.com/wp-content/uploads/2013/10/Philips-Luminous-Ceiling-en-hospitales-3.jpg
Ambient Lighting

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Wearables | Mobile-tech

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http://www.healthworkscollective.com/sites/healthworkscollective.com/files/imagepicker/328341/shutterstock_188507768-1.jpg
Connected Health

54.
Conclusion

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CLICKHERE

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Technology should
serve to improve
health-outcomes
and must be
applied to provide
the best patient
experience
http://www.pngall.com/wp-content/uploads/2016/07/Technology.png

57.
Dank u well | Thank you!