Marshall Breeding will present his view of the current state of the art of library management systems, the role of discovery products to improve end-user experiences, and give some perspective on what's emerging in the near future in the technologies that libraries will need to manage their operations and to provide services to their users.
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Current trends in library management systems
1. CURRENT TRENDS IN
LIBRARY MANAGEMENT
SYSTEMS
Marshall Breeding
Director for Innovative Technology and
Research
Vanderbilt University Library
Founder and Publisher, Library Technology
Guides
http://www.librarytechnology.org/
03 February 2011
http://twitter.com/mbreeding
Axiell Users Conference
2. Abstract
Marshall Breeding will present his view of the
current state of the art of library management
systems, the role of discovery products to
improve end-user experiences, and give some
perspective on what's emerging in the near
future in the technologies that libraries will
need to manage their operations and to
provide services to their users.
6. Libraries in Sweden – Map view
http://www.librarytechnology.org/map.pl?Country=Sweden
7. lib-web-cats coverage of Axiell
countries
Map view
http://www.librarytechnology.org/map.pl?Country=Swe
den
http://www.librarytechnology.org/map.pl?Country=Finl
and
http://www.librarytechnology.org/map.pl?Country=Den
mark
Listings
http://www.librarytechnology.org/libraries.pl?Country=
Sweden
http://www.librarytechnology.org/libraries.pl?Country=
Finland
http://www.librarytechnology.org/libraries.pl?Country=
Denmark
18. Library Journal Automation
Marketplace
Published annually in April 1 issue
Based on data provided by each vendor
Focused primarily on North America
Context of global library automation
market
19. LJ Automation Marketplace
Annual Industry report published in Library Journal:
2011: ??
2010: New Models, Core Systems
2009: Investing in the Future
2008: Opportunity out of turmoil
2007: An industry redefined
2006: Reshuffling the deck
2005: Gradual evolution
2004: Migration down, innovation up
2003: The competition heats up
2002: Capturing the migrating customer
20. New Models…
…no longer an industry where
companies compete on the basis
of the best or the most features
in similar products but one where
companies distinguish
themselves through products
and services that define
different futures for their
library customers.
21. Core Systems…
Although ILS sales no longer
completely define the library
automation market, new sales
and ongoing support of these
flagship products continue as
the largest and most reliable
revenue stream.
22. Trends in Scandinavia
Local companies and products consolidated into
Axiell
Very little presence of external international
companies
Millennium (Innovative Interfaces)
Aleph 500 – Limited presence – many shifted to Axiell
products
More international systems in Academic Libraries
Moving toward new public portal through Axiell
Arena
Little movement toward open source LMS
23. Compared to North America
Significant consolidation, yet no vendor
dominates entirely
Library services available reliant on state and
local government initiatives and resources
Movement toward open source ILS – regional
and state-wide projects underway
24. Key Context: Libraries in
Transition
Shift from Print > Electronic
Increasing emphasis on subscribed
content, especially articles and databases
Strong emphasis on digitizing local collections
Demands for enterprise integration and
interoperability
25. Key Context: Library Users in
Transition
New generations of library users:
Millennial generation
Self sufficient – reluctant to seek assistance
Perceive themselves as competent to use information
tools without help
Web savvy / Digital natives
Pervasive Web 2.0 concepts /
Inherently collaborative work styles
26. Key Context: Technologies in
transition
XML / Web services / Service-oriented
Architecture
Beyond Web 2.0
Integration of social computing into core infrastructure
Local computing shifting to cloud platforms
SaaS / private cloud / public cloud
Full spectrum of devices
full-scale
/ net book / tablet / mobile
Mobile the current focus, but is only one example of
device and interface cycles
27. Dynamics of the Library
Automation Scene
Evolutionary ILS
Revolutionary ILS
Open source and Proprietary alternatives
http://www.uoguelph.ca/theportico/science/people/
28. Evolutionary path
Gradual enhancement of long-standing ILS
platforms
Wrap legacy code in APIs and Web services
SirsiDynix
Unicorn (+Horizon functionality) > Symphony
Innovative
INNOVAQ > INNOPAC > Millennium > Encore
Civica
Urica > Spydus
(Urica Integrated Systems, Amalgamated Wireless
Australia, McDonnell Douglas Information Systems, Sanderson)
29. Competing Models of Library
Automation
Traditional Proprietary Commercial ILS
Millennium, Symphony, Polaris
BOOK-IT, DDELibra, Libra.se
Traditional Open Source ILS
Evergreen, Koha
Clean slate automation framework (SOA,
enterprise-ready)
Ex Libris URM, OLE Project
Cloud-based automation system
WorldCat Local (+circ, acq, license management)
30. Rethinking library automation
Fundamental assumption: Print + Digital = Hybrid
libraries
Traditional ILS model not adequate for hybrid libraries
Libraries currently moving toward surrounding core ILS
with additional modules to handle electronic content
New discovery layer interfaces replacing or
supplementing ILS OPACS
Working toward a new model of library automation
Monolithic legacy architectures replaced by fabric of SOA
applications
Comprehensive Resource Management
“It's Time to Break the Mold of the Original ILS” Computers in Libraries Nov/Dec 2007
31. Open Systems
Achieving openness has risen as the key
driver behind library technology strategies
Open source
Open API’s
Demand for Interoperability
Libraries need to do more with their data
Ability to improve customer experience
32. New Library Management
Model
Search: Discovery Service
Self-Check /
Digital
Automated Library Coll
Search
Return Management Engine ProQue
Consolidated index
st
System
API Layer EBSCO
…
`
JSTOR
Stock
Managemen Other
Resourc
t es
Enterprise
Smart Cad /
Resource
Payment
Planning
systems
Learning Authenticati
Managemen on
t Service
33. LMS as Middleware
LMS provides strategic core of automation
Less involved with end-user contact
Discovery for Web-based collection discovery and
user services
Self-service stations for loans and returns
Smart-card and payment systems
34. Academic Library Issues
Greater concern with electronic resources
Management: Need for consolidated approach
that balances print and electronic workflows
Access: discovery interfaces that maximize the
value of investments in electronic content
37. Public Library Issues
Enhance the experience of library patrons
Management and access to physical
resources
Self-service through the Web portal:
View current loans, perform holds, renewals, pay
fines and fees
Self-service in the physical library
RFID-based self-issue and returns
Helps the library deploy service personnel for
highest impact
38. New models of Library Collection
Discovery
From local discovery to Web-scale
discovery
49. Disjointed approach to information
and service delivery
Silos Prevail
Books: Library OPAC (ILS module)
Articles: Aggregated content products, e-journal
collections
OpenURL linking services
E-journal finding aids (Often managed by link resolver)
Subject guides (e.g. Springshare LibGuides)
Local digital collections
ETDs, photos, rich media collections
Metasearch engines
All searched separately
50. Federated Search
Simultaneous search of library catalog and
selected remote resources of electronic
content
Based on live, dynamic queries cast to
multiple targets
Limited result sets, slow performance
Search and retrieval protocols: Z39.50, XML
gateways
51. Federated Search ILS Data
Digital
Search: Collections
ProQuest
Search Results
EBSCOhost
…
MLA
Bibliography
ABC-CLIO
Real-time query and
responses
52. Modernized Interface
Single search box
Query tools
Did you mean
Type-ahead
Relevance ranked results
Faceted navigation
Enhanced visual displays
Cover art
Summaries, reviews,
Recommendation services
55. Discovery Interface ILS Data
Digital
Search:
Local Collections
Index
ProQuest
Search Results
MetaSearch
EBSCOhost
Engine
…
MLA
Bibliography
ABC-CLIO
Real-time query and
responses
62. Differentiation in Discovery
Products increasingly specialized between
public and academic libraries
Public libraries: emphasis on engagement with
physical collection
Academic libraries: concern for discovery of
heterogeneous material types, especially
books + articles + digital objects
63. Discovery from Local to Web-
scale
Initial products focused on technology
AquaBrowser, Endeca, Primo, Encore, VuFind
Mostly locally-installed software
Current phase focused on pre-populated
indexes that aim to deliver Web-scale
discovery
Summon (Serials Solutions)
WorldCat Local (OCLC)
EBSCO Discovery Service (EBSCO)
Primo Central
Encore with Article Integration
64. Web-scale Discovery ILS Data
Digital
Search: Collections
Consolidated Index
ProQuest
Search Results EBSCOhost
…
MLA
Bibliography
ABC-CLIO
Pre-built harvesting
and indexing
65. Web-scale search Competitors
Serials Solutions
Summon
EBSCO Publishing
EBSCO Discovery Service
Ex Libris
Primo Central
OCLC
WorldCat Local
69. DBC Discovery Platform
Ting
Service-oriented architecture
Open source components
Fedora, SOLR, Lucene
Brønd Data Well
70. Social Discovery
Builds on modernized library catalog interfaces
Strong emphasis on Web 2.0 concepts
Users invited to contribute
reviews, ratings, preferences, reading lists, etc.
User-supplied data becomes part of the discovery
process
Users help each other to find interesting library
materials
Example: Leverage use data for a
recommendation service of scholarly content
based on link resolver data: Ex Libris bX service
71. Social Discovery
Search: ILS Data
Local Index
Digital
Collections
Search Results
Web site
data
…
User
Contributed
Content
76. Comprehensive User Services
Portal
Discovery + Managed User Services
New line of products that provide a
presentation layer that replaces the entire
functionality of the Web site in addition to
providing discovery services
Current products mostly in Europe
Axiell – Arena
Infor – Iguana
77. Comprehensive User Portal
Full replacement for Web-based online catalog
Content management for Web site content
Full suite of Web 2.0 modules
Library-specific functionality widgets
Library hours, locations
Library News
Blogs
Recently acquired materials, featured content
All created through management console
81. Delivering library services to
mobile devices
Increased expectation
for access to services
through mobile
Library services:
Mobile web
Apps
Transmit library
notices through SMS
Carefully select
functionality appropriate
for mobile
82. Tablet computing
Tablet computers have been around for a
while, but the introduction of Apple’s iPad
increases popularity
High-quality
device for
content consumption
Access to library
services and
content
http://www.csmonitor.com/Science/2010/0524/A-rundown-of-the-best-iPad-astronomy-a