The slides from my keynote presentation at Congres Intranet 2012 in Utrecht, in March 2012. I talked about the reality of the intranet, the nature of collaboration, and how to encourage and facilitate collaboration at work by overcoming barriers to collaboration.
2. Agenda
About Michael
Intranet—Reality Check
What is Collaboration?
Encouraging and Facilitating
Closing Thoughts
3. 1
About Michael
About Michael
Intranet—Reality Check
What is Collaboration?
Encouraging and Facilitating
Closing Thoughts
4. Where am I coming from?
• Collaboration Strategist
– Author
– Workshop Leader
– Analyst
• Work with end-user organisations
• Strategies for
Making Collaboration Work
– Culture
– Governance
– Adoption
5. Book2: SharePoint Roadmap
• SharePoint Roadmap for
Collaboration book
• How to do “the business
stuff” with SharePoint
– Governance
– Engagement
– User Adoption
– Quick Start
michaelsampson.net/sharepointroadmap.html
6. Book3: User Adoption Strategies
• User adoption is the #1
challenge with
collaboration tools and
approaches
– Theory
– Framework
– Practical Strategies
– Developing an Approach
michaelsampson.net/useradoption.html
7. Book4: Collaboration Roadmap
• Collaboration Roadmap –
You’ve Got the
Technology—Now What?
• Doing “the business stuff”
– Technology
– Governance
– Engagement
– User Adoption
michaelsampson.net/collaborationroadmap.html
8. 2
Intranet—Reality Check
About Michael
Intranet—Reality Check
What is Collaboration?
Encouraging and Facilitating
Closing Thoughts
10. Corporate
Communications
“A place where Policies,
we’re told stuff.” Procedures,
Content
Workflow, “A place to read
Processes stuff.”
“A place to
do stuff.”
11. Policies,
Corporate Procedures,
Communications Content
“A place where “A place to read
we’re told stuff.” stuff.”
Workflow, Collaboration
Processes “A place to
“A place to work with others.”
do stuff.”
40. “I don’t know how
to work with them” “I didn’t know about
the opportunity”
“It’s not my job” “I can’t see any
value or benefit”
“I don’t have
the right tools”
41. “I don’t know how
to work with them” “I didn’t know about
SHAREDPRACTICE the opportunity”
OPPORTUNITY
“It’s not my job” “I can’t see any
ROLEAWARENESS value or benefit”
PURPOSE
“I don’t have
the right tools”
TECHNOLOGY
42. “I can’t see any value or benefit”
5 purpose
opportunity
shared practice
role awareness
technology
43. CORE VALUE 1
Improve Process Efficiency
Reducing Travel Expenses
Working Together Regardless of Location
Reducing Process Activity Time
44. CORE VALUE 2
Increase Process Effectiveness
Improving Meeting Effectiveness
Improving Activity Coordination
Improving Decision Agility
45. CORE VALUE 3
Increase Organisational Effectiveness
Reducing Duplication of Effort & Deepening Learning
Becoming “One Firm” to Leverage Scale and Expertise
Enhancing Organisational Memory
46. CORE VALUE 4
Encourage Innovation
Bringing People Together with Different Backgrounds
Getting Input on Projects from Outside Experts
47. CORE VALUE 5
Improve Communication
Improving Shared Understanding of Project Status
Reducing the Cost of Communication
Reducing Time-to-Contact
48. CORE VALUE 6
Deepen Customer Intimacy
Organisational Interaction
Shared History for First Face-to-Face
49. “I didn’t know about the opportunity”
5 purpose
opportunity
shared practice
role awareness
technology
57. Making use of the resources I have
available to me to optimise performance
58. Optimiseorganisational value
Pan-organisational
Pan-organisational
Executive
Share the greater purpose
Cultivate best opportunities
Facilitate connections
59. Executive
Optimise department value
Departmental opportunities
Departmental relationships
Manager