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Re-Imagining
Effective
Work
Michael Sampson
Cultivating
Productive
Collaboration
Pivot Theme
Independent
Collaboration
Strategist
Michael
Industry Analyst
Author
Workshop Leader
End User
Organisations
(not vendors)
Market
Working to help
drive success at
end user organisations
Our Field
Re-Imagining
Effective Work
Toolkit
Strategies for
Re-Imagining
Wide View
Re-Imagining
Trend
Wide View
Re-Imagining
Trend
Transportation and
Accommodation
Trains and Taxis
Hotels and Motels
Uber and Lyft
Airbnb
Conferences Set Agenda Unconference
"Wikiconf NYC 2010 open space" by Boris Mindzak - sent by email. Licensed under CC BY-SA 3.0 via Wikimedia Commons - http://commons.wikimedia.org/wiki/File:Wikiconf_NYC_2010_open_space.JPG#/media/File:Wikiconf_NYC_2010_open_space.JPG
Retail
Bricks & Mortar
High Street
Clicks & Clones
Urban Areas
Productivity Tools
PowerPoint
??
Outlook
Sway
Delve
Outlook (Accompli)
In-City Navigation Maps on Phones Shoes
Our FieldWide View
Re-Imagining
Effective Work
Re-Imagining
Trend
Networks
Wired Broadband
3G and 4G Wireless
International Roaming
Devices
Lightweight and Portable
Pocket and Purse Sized
Wearables
Networks
Wired Broadband
3G and 4G Wireless
International Roaming
Third Places
Coffee Shops
Co-Working Spaces
Collaborative Apps
Devices
Lightweight and Portable
Pocket and Purse Sized
Wearables
Networks
Wired Broadband
3G and 4G Wireless
International Roaming
Devices
Lightweight and Portable
Pocket and Purse Sized
Wearables
Networks
Wired Broadband
3G and 4G Wireless
International Roaming
Third Places
Coffee Shops
Co-Working Spaces
Collaborative Apps
Cloud Services
Consumption Model
Leading Edge Capabilities
Sign and Done
Work
Process
New
Technology
+
Work
Process
New
Technology
+
SharePoint
New File Share
Work
Process
New
Technology
+
Lotus Notes
Only for Email
Work
Process
New
Technology
+
Open Plan Offices
No one is talking
Work
Process
New
Technology
+
Mobile Devices
Go to the office
to do your work
Work
Process
Technology
+
Org
Structure
Work
Process
Technology
+
++
Org
Culture
Org
Structure
Work
Process
Technology
+ +
+++
Business
Model
Org
Culture
Org
Structure
Work
Process
Technology
+ + +
++++
Business
Model
Technology
Find the Best
Talent Across
the World
+
Business
Model
Org
Culture
Technology
Openness,
Transparency,
Outcomes
+
++
Find the Best
Talent Across
the World
Business
Model
Org
Culture
Org
Structure
Technology
Virtual,
Seamless,
Digital Place
+ +
+++
Openness,
Transparency,
Outcomes
Find the Best
Talent Across
the World
Business
Model
Org
Culture
Org
Structure
Work
Process
Technology
SharePoint =
Collaborative
Workspace
+ + +
++++
Virtual,
Seamless,
Digital Place
Openness,
Transparency,
Outcomes
Find the Best
Talent Across
the World
Cisco SOAR
Business
Model
Org
Culture
Org
Structure
Work
Process
Technology
+ + +
++++
Shared
Workspace,
Online Meetings
Expertise by
Subject, not
Location
Dedicated to
Shared
Resources
Cisco SOAR
CEMEX
Business
Model
Org
Culture
Org
Structure
Work
Process
Technology
+ + +
++++
Discussion
Forums
Firm-wide
Initiatives
Shared
Responsibility
CEMEX
One Firm
Coca-Cola
Business
Model
Org
Culture
Org
Structure
Work
Process
Technology
+ + +
++++
Cloud
Services
e.g., Office 365
Business
Professionals,
not IT geeks
Agility, Speed
to Market,
Engagement
Coca-Cola
New Zealand Police
Business
Model
Org
Culture
Org
Structure
Work
Process
Technology
+ + +
++++
Apps on iPhones
and iPads
Work where
you are, even
on the beat
Empowering
officers for
doing the work
New Zealand Police
ToolkitOur FieldWide View
Re-Imagining
Effective Work
Strategies for
Re-Imagining
Re-Imagining
Trend
current/old
assumptions
about work
die hard
1
we see
what we have
been trained
to see
2
current/old
assumptions
about work
die hard
1
analysing
current
processes
blurs vision
3
we see
what we have
been trained
to see
2
current/old
assumptions
about work
die hard
1
Everything around you
that you call life was
made up by people that
were no smarter than
you and you can change
it, you can influence it,
you can build your own
things that other people
can use.
Know what is possible.
RE-IMAGINING 1
We can meet
without
meetings
We can work
together
without being
there
Meetings are
often
overrated
Binoculars, not a magnifying glass.
RE-IMAGINING 2
What is going
on in the
wider world?
What’s the
3-5 year
outlook for
your
industry?
Who is doing
great stuff?
Study beyond your industry.
RE-IMAGINING 3
Draw
inspiration
from beyond
your industry
Explore
outside the
lines
Be a student
beyond your
own work
Showers, walks, and pencils.
RE-IMAGINING 4
Where do
you get the
most
inspiration
and ideas?
Create space
for “a-ha”
Free your
intuitive
processes.
Eg., writers,
painters,
more.
Analyse assumptions.
RE-IMAGINING 5
What do we
hold as “true”
that actually
might not be
true
anymore?
What’s the
“founding
principle” we
dare not
change?
Be collaborative in design.
RE-IMAGINING 6
Involve
others from
outside your
firm,
industry,
training
Observe how
others work,
perform, do.
What can you
learn?
Embrace the stupid first draft.
RE-IMAGINING 7
Ask “why not?” instead of “why?”
RE-IMAGINING 8
ToolkitOur FieldWide View
Re-Imagining
Effective Work
Strategies for
Re-Imagining
Re-Imagining
Trend
Geoff Colvin
Author, Talent is Overrated
Senior Editor at Large, Fortune
What’s new is the opportunity
to do great things simply
through superior imagination
in a world of unprecedented
technological power. In the
era of Lego innovation, we all
have access to a really big box
of plastic bricks. The contest is
to see who can use them in
the coolest possible way.
Do. Cool. Stuff.
@collabguy
michaelsampson.net
michael@michaelsampson.net

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Reimagining Effective Work for the Digital Age

Editor's Notes

  1. Recent project - adoption planning for the re-introduction of upgraded collaboration platform at a government agency
  2. Established way of doing things - work, organisations, industries
  3. Google Driverless car in NY. 5000 by 2016. will include food vending machines. Probably not a Dirty Water Dog (hot dog). will we need to learn to drive?
  4. Staying in a stranger’s house and paying them for it. Anyone own one of these?
  5. Online shopping and drone delivery. Create and cultivate community. No longer have a need to go shopping in person.
  6. Ugg shops on George Street. Drop pin to meet up with someone.
  7. Recursive interdependence
  8. SOAR - Specialist Optimization Access and Results
  9. “You have to go to the office to work.” “The resources you need for working are at the office.” The people you work with are all at the office (albeit increasingly not true) Process adherence and routinisation
  10. Walk into a room - what do you notice? Glasses Clothing (retail) Bags Computers and devices FitBit
  11. Too much focus on the current state Analysed for improvements - constrained sight, how to drive efficiency within the process Perhaps the current process is ripe for a re-think
  12. Example - re-thinking legal service delivery. Example - digital books, many people with the ability to read / consume digital books.
  13. Engage with people beyond your - office, industry, city, country “What is going on in your work?” “What are the big ideas in your industry?” “What are the major changes that have changed your work in the past decade?” Don’t become so constrained in thinking that you can only keep doing what you’ve always been doing. Take a sabbatical - to another firm. See IIA for good ideas.
  14. Don’t get to perfect too soon. Allow space for creativity and experimentation. Unlikely to be meetings and sitting around. Post-It Notes and a Sharpie. Finnish culture - the sauna.
  15. Ideas go … from rejection, it will never work, I told you all along it would work fine. Turn off the critic. Embrace the risk.
  16. Brainstorm pros and cons Impose constraints to drive design thinking
  17. Today and tomorrow: Many good ideas. Listen, learn, be encouraged. Many opportunities to engage / discuss / talk with speakers and fellow delegates. Make the most of the opportunity.