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Performance Coaching:
   Career Coaching
Benefits of Career Coaching
Benefits of Career Coaching

   •   Encourages organizational performance by matching
       the best employees for specific jobs
Benefits of Career Coaching

   •   Encourages organizational performance by matching
       the best employees for specific jobs
   •   Helps you recognize problem areas with your
       employees
Benefits of Career Coaching

   •   Encourages organizational performance by matching
       the best employees for specific jobs
   •   Helps you recognize problem areas with your
       employees
   •   Helps you develop a strategy to increase skill and
       productivity level
Benefits of Career Coaching

   •   Encourages organizational performance by matching
       the best employees for specific jobs
   •   Helps you recognize problem areas with your
       employees
   •   Helps you develop a strategy to increase skill and
       productivity level
   •   Helps employees better understand career plans
Benefits of Career Coaching

   •   Increases productivity and makes employees have a
       greater commitment to their career and the
       organization
Benefits of Career Coaching

   •   Increases productivity and makes employees have a
       greater commitment to their career and the
       organization
   •   Enables employees to have a better understanding of
       career choices
Benefits of Career Coaching

   •   Increases productivity and makes employees have a
       greater commitment to their career and the
       organization
   •   Enables employees to have a better understanding of
       career choices
   •   Allows you to inform employees about job
       advancement potential, training requirements and
       activities
Benefits of Career Coaching

   •   Helps organizations with job retention by
       increasing employee loyalty and commitment to
       the organization
Benefits of Career Coaching

   •   Helps organizations with job retention by
       increasing employee loyalty and commitment to
       the organization
   •   Helps employees become more          self-
       sufficient and independent
Benefits of Career Coaching

   •   Helps organizations with job retention by
       increasing employee loyalty and commitment to
       the organization
   •   Helps employees become more          self-
       sufficient and independent
   •   Aids in team productivity and increases quality,
       efficiency and organizational performance
Purpose of Career Coaching
Purpose of Career Coaching

   •   Informs employees of career alternatives
Purpose of Career Coaching

   •   Informs employees of career alternatives
   •   Helps employees recognize          career objectives
Purpose of Career Coaching

   •   Informs employees of career alternatives
   •   Helps employees recognize          career objectives
   •   Aids employees in reaching career goals
Purpose of Career Coaching

   •   Pose hypothetical questions to expand employees’
       points of view
Purpose of Career Coaching

   •   Pose hypothetical questions to expand employees’
       points of view
   •   Uncover underlying assumptions regarding
       employees’ career
Purpose of Career Coaching

   •   Pose hypothetical questions to expand employees’
       points of view
   •   Uncover underlying assumptions regarding
       employees’ career
   •   Determine level of seriousness of employee’s career
       goals and objectives
Purpose of Career Coaching

   •   Pose hypothetical questions to expand employees’
       points of view
   •   Uncover underlying assumptions regarding
       employees’ career
   •   Determine level of seriousness of employee’s career
       goals and objectives
   •   Reveal alternative viewpoints to foster a more in-
       depth analysis of career options and decisions
Purpose of Career Coaching

   •   Uncover and analyze reasons for current career
       pursuits
Purpose of Career Coaching

   •   Uncover and analyze reasons for current career
       pursuits
   •   Review career preferences
Advantages of Career Coaching
Advantages of Career Coaching

   •   Helps employees see career options through your
       experience
Advantages of Career Coaching

   •   Helps employees see career options through your
       experience
   •   Notifies employees when job opportunities are
       available
Advantages of Career Coaching

   •   Helps employees see career options through your
       experience
   •   Notifies employees when job opportunities are
       available
   •   Helps employees develop networks
Advantages of Career Coaching

   •   Helps employees see career options through your
       experience
   •   Notifies employees when job opportunities are
       available
   •   Helps employees develop networks
   •   Uses evaluations as opportunities to address career-
       related issues
Advantages of Career Coaching

   •   Offers insight into economic ramifications of
       employees’ career choices
Advantages of Career Coaching

   •   Offers insight into economic ramifications of
       employees’ career choices
   •   Leverages your past decisions to give employees
       insight
Disadvantage of Career Coaching

   Avoid being too intrusive.
Disadvantage of Career Coaching

   Mishandling a planning situation may lead to legal and
   ethical issues.
Types of Employees
Types of Employees

   Understand and identify the three main types of
   employees and how to address each type.
Types of Employees

   •   Movers
Types of Employees

   •   Movers
   •   Middle of the Road employees
Types of Employees

   •   Movers
   •   Middle of the Road employees
   •   Stuck employees
Movers

   •   Use their careers to define themselves
Movers

   •   Use their careers to define themselves
   •   Find new ways of doing tasks, applying what they
       know and learning new skills
Movers

   •   Use their careers to define themselves
   •   Find new ways of doing tasks, applying what they
       know and learning new skills
   •   View work as a series of challenges to bring them to
       the next level
Movers

   •   Use their careers to define themselves
   •   Find new ways of doing tasks, applying what they
       know and learning new skills
   •   View work as a series of challenges to bring them to
       the next level
   •   Have a long-term perspective on       their career
Middle of the Road Employees

   •   Value career stability and supply balance to the
       workplace
Middle of the Road Employees

   •   Value career stability and supply balance to the
       workplace
   •   Like opportunities to learn and grow but won’t risk
       their current job to achieve them
Middle of the Road Employees

   •   Value career stability and supply balance to the
       workplace
   •   Like opportunities to learn and grow but won’t risk
       their current job to achieve them
   •   Like to make an impact on the organization, though
       advancement is not the main desire
Middle of the Road Employees

   •   Value career stability and supply balance to the
       workplace
   •   Like opportunities to learn and grow but won’t risk
       their current job to achieve them
   •   Like to make an impact on the organization, though
       advancement is not the main desire
   •   Will improve performance and quality when given the
       opportunity
Stuck Employees

   •   Have a negative outlook on the future of their career
Stuck Employees

   •   Have a negative outlook on the future of their career
   •   Demonstrate poor quality work and tend to leave the
       organization
Stuck Employees

   •   Have a negative outlook on the future of their career
   •   Demonstrate poor quality work and tend to leave the
       organization
   •   Criticize the organization and co-workers
Stuck Employees

   •   Have a negative outlook on the future of their career
   •   Demonstrate poor quality work and tend to leave the
       organization
   •   Criticize the organization and co-workers
   •   Lack motivation, vision and have low self-esteem
Stuck Employees

   •   Determine what motivates these employees
Stuck Employees

   •   Determine what motivates these employees
   •   Inquire about their interests outside work
Stuck Employees

   •   Determine what motivates these employees
   •   Inquire about their interests outside work
   •   Develop a plan to complement their outside motivation
       with their jobs
Career Selection Process
Career Selection Process

    •   Have employees outline a development plan of how
        they want their career   to progress
Career Selection Process

    •   Have employees outline a development plan of how
        they want their career    to progress
    •   Help develop a plan to improve skills
Career Selection Process

    •   Have employees outline a development plan of how
        they want their career    to progress
    •   Help develop a plan to improve skills
    •   Have employees create a plan and set a date to review
        the plan with employees
Career Selection Process

    •   Have employees outline a development plan of how
        they want their career    to progress
    •   Help develop a plan to improve skills
    •   Have employees create a plan and set a date to review
        the plan with employees
    •   Make completion of the plan part of the next
        performance evaluation
Effective Career Coaching
Interpersonal Communication

   •   Use participatory communication
Interpersonal Communication

   •   Use participatory communication
   •   Develop a positive communication climate
Interpersonal Communication

   •   Use participatory communication
   •   Develop a positive communication climate
   •   Use interpersonal skills
Participatory Communication

   •   Work with employees as equal partners in their career
       planning objectives
Participatory Communication

   •   Work with employees as equal partners in their career
       planning objectives
   •   Allow employees to play an active role in choosing
       their career path
Participatory Communication

   •   Work with employees as equal partners in their career
       planning objectives
   •   Allow employees to play an active role in choosing
       their career path
   •   Try to use a more open and relaxed management style
Positive Communication Climate

   •   Improves interpersonal relations and displays concern
       for the well-being   of employees
Positive Communication Climate

   •   Improves interpersonal relations and displays concern
       for the well-being   of employees
   •   Promotes a comfortable environment for employees
       to develop
Positive Communication Climate

   •   Improves interpersonal relations and displays concern
       for the well-being   of employees
   •   Promotes a comfortable environment for employees
       to develop
   •   Allows employees to share ideas, opinions and
       feelings
Interpersonal Skills

    •   Produce positive outcomes to   career coaching
Attending Skills

    •   Use nonverbal skills such as acceptance, attentiveness,
        empathy, genuineness, rapport and understanding
Attending Skills

    •   Use nonverbal skills such as acceptance, attentiveness,
        empathy, genuineness, rapport and understanding
    •   Allow employees to share career alternatives and
        options without fear of reprisals
Following Skills

    •   Allow employees to express   career desires
Following Skills

    •   Allow employees to express         career desires
    •   Try not to divert or interrupt employees when they’re
        speaking
Active Listening

    •   Use active listening to show you really want to help and
        that you respect employees
Active Listening

    •   Use active listening to show you really want to help and
        that you respect employees
    •   Use active listening to better understand and aid employees
Encouragement

   •   Use supportive comments to encourage employees to
       elaborate on their feelings and ideas
Encouragement

   •   Use supportive comments to encourage employees to
       elaborate on their feelings and ideas
   •   Use statements like “I understand” or “Tell me more”
       to make employees more comfortable
Questioning

   •   Use questions to direct the conversation or get
       information to assist employees with their career
       decisions
Silence

    •     Allow for silence to encourage employees to take their
          time to think about the conversation and share ideas
Reflective Skills

    •   Use reflective skills to clarify your understanding of
        what an employee          is expressing
Paraphrasing

   •   Use paraphrasing to show employees you have
       listened and understood what was expressed
Clarifying

    •   Ask employees for examples of ideas to help
        understand and clarify their points of view
Interpreting

    •   Use interpreting to acknowledge you understand the
        situation
Summarizing

   •   Use summarizing to review all the main points of a
       discussion
Summarizing

   •   Use summarizing to review all the main points of a
       discussion
   •   Use summarizing to check for accuracy and verify you
       both have the      same understanding
Performance Coaching:
   Career Coaching

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Coaching performance coaching_career_coaching

  • 1. Performance Coaching: Career Coaching
  • 3. Benefits of Career Coaching • Encourages organizational performance by matching the best employees for specific jobs
  • 4. Benefits of Career Coaching • Encourages organizational performance by matching the best employees for specific jobs • Helps you recognize problem areas with your employees
  • 5. Benefits of Career Coaching • Encourages organizational performance by matching the best employees for specific jobs • Helps you recognize problem areas with your employees • Helps you develop a strategy to increase skill and productivity level
  • 6. Benefits of Career Coaching • Encourages organizational performance by matching the best employees for specific jobs • Helps you recognize problem areas with your employees • Helps you develop a strategy to increase skill and productivity level • Helps employees better understand career plans
  • 7. Benefits of Career Coaching • Increases productivity and makes employees have a greater commitment to their career and the organization
  • 8. Benefits of Career Coaching • Increases productivity and makes employees have a greater commitment to their career and the organization • Enables employees to have a better understanding of career choices
  • 9. Benefits of Career Coaching • Increases productivity and makes employees have a greater commitment to their career and the organization • Enables employees to have a better understanding of career choices • Allows you to inform employees about job advancement potential, training requirements and activities
  • 10. Benefits of Career Coaching • Helps organizations with job retention by increasing employee loyalty and commitment to the organization
  • 11. Benefits of Career Coaching • Helps organizations with job retention by increasing employee loyalty and commitment to the organization • Helps employees become more self- sufficient and independent
  • 12. Benefits of Career Coaching • Helps organizations with job retention by increasing employee loyalty and commitment to the organization • Helps employees become more self- sufficient and independent • Aids in team productivity and increases quality, efficiency and organizational performance
  • 13. Purpose of Career Coaching
  • 14. Purpose of Career Coaching • Informs employees of career alternatives
  • 15. Purpose of Career Coaching • Informs employees of career alternatives • Helps employees recognize career objectives
  • 16. Purpose of Career Coaching • Informs employees of career alternatives • Helps employees recognize career objectives • Aids employees in reaching career goals
  • 17. Purpose of Career Coaching • Pose hypothetical questions to expand employees’ points of view
  • 18. Purpose of Career Coaching • Pose hypothetical questions to expand employees’ points of view • Uncover underlying assumptions regarding employees’ career
  • 19. Purpose of Career Coaching • Pose hypothetical questions to expand employees’ points of view • Uncover underlying assumptions regarding employees’ career • Determine level of seriousness of employee’s career goals and objectives
  • 20. Purpose of Career Coaching • Pose hypothetical questions to expand employees’ points of view • Uncover underlying assumptions regarding employees’ career • Determine level of seriousness of employee’s career goals and objectives • Reveal alternative viewpoints to foster a more in- depth analysis of career options and decisions
  • 21. Purpose of Career Coaching • Uncover and analyze reasons for current career pursuits
  • 22. Purpose of Career Coaching • Uncover and analyze reasons for current career pursuits • Review career preferences
  • 24. Advantages of Career Coaching • Helps employees see career options through your experience
  • 25. Advantages of Career Coaching • Helps employees see career options through your experience • Notifies employees when job opportunities are available
  • 26. Advantages of Career Coaching • Helps employees see career options through your experience • Notifies employees when job opportunities are available • Helps employees develop networks
  • 27. Advantages of Career Coaching • Helps employees see career options through your experience • Notifies employees when job opportunities are available • Helps employees develop networks • Uses evaluations as opportunities to address career- related issues
  • 28. Advantages of Career Coaching • Offers insight into economic ramifications of employees’ career choices
  • 29. Advantages of Career Coaching • Offers insight into economic ramifications of employees’ career choices • Leverages your past decisions to give employees insight
  • 30. Disadvantage of Career Coaching Avoid being too intrusive.
  • 31. Disadvantage of Career Coaching Mishandling a planning situation may lead to legal and ethical issues.
  • 33. Types of Employees Understand and identify the three main types of employees and how to address each type.
  • 34. Types of Employees • Movers
  • 35. Types of Employees • Movers • Middle of the Road employees
  • 36. Types of Employees • Movers • Middle of the Road employees • Stuck employees
  • 37. Movers • Use their careers to define themselves
  • 38. Movers • Use their careers to define themselves • Find new ways of doing tasks, applying what they know and learning new skills
  • 39. Movers • Use their careers to define themselves • Find new ways of doing tasks, applying what they know and learning new skills • View work as a series of challenges to bring them to the next level
  • 40. Movers • Use their careers to define themselves • Find new ways of doing tasks, applying what they know and learning new skills • View work as a series of challenges to bring them to the next level • Have a long-term perspective on their career
  • 41. Middle of the Road Employees • Value career stability and supply balance to the workplace
  • 42. Middle of the Road Employees • Value career stability and supply balance to the workplace • Like opportunities to learn and grow but won’t risk their current job to achieve them
  • 43. Middle of the Road Employees • Value career stability and supply balance to the workplace • Like opportunities to learn and grow but won’t risk their current job to achieve them • Like to make an impact on the organization, though advancement is not the main desire
  • 44. Middle of the Road Employees • Value career stability and supply balance to the workplace • Like opportunities to learn and grow but won’t risk their current job to achieve them • Like to make an impact on the organization, though advancement is not the main desire • Will improve performance and quality when given the opportunity
  • 45. Stuck Employees • Have a negative outlook on the future of their career
  • 46. Stuck Employees • Have a negative outlook on the future of their career • Demonstrate poor quality work and tend to leave the organization
  • 47. Stuck Employees • Have a negative outlook on the future of their career • Demonstrate poor quality work and tend to leave the organization • Criticize the organization and co-workers
  • 48. Stuck Employees • Have a negative outlook on the future of their career • Demonstrate poor quality work and tend to leave the organization • Criticize the organization and co-workers • Lack motivation, vision and have low self-esteem
  • 49. Stuck Employees • Determine what motivates these employees
  • 50. Stuck Employees • Determine what motivates these employees • Inquire about their interests outside work
  • 51. Stuck Employees • Determine what motivates these employees • Inquire about their interests outside work • Develop a plan to complement their outside motivation with their jobs
  • 53. Career Selection Process • Have employees outline a development plan of how they want their career to progress
  • 54. Career Selection Process • Have employees outline a development plan of how they want their career to progress • Help develop a plan to improve skills
  • 55. Career Selection Process • Have employees outline a development plan of how they want their career to progress • Help develop a plan to improve skills • Have employees create a plan and set a date to review the plan with employees
  • 56. Career Selection Process • Have employees outline a development plan of how they want their career to progress • Help develop a plan to improve skills • Have employees create a plan and set a date to review the plan with employees • Make completion of the plan part of the next performance evaluation
  • 58. Interpersonal Communication • Use participatory communication
  • 59. Interpersonal Communication • Use participatory communication • Develop a positive communication climate
  • 60. Interpersonal Communication • Use participatory communication • Develop a positive communication climate • Use interpersonal skills
  • 61. Participatory Communication • Work with employees as equal partners in their career planning objectives
  • 62. Participatory Communication • Work with employees as equal partners in their career planning objectives • Allow employees to play an active role in choosing their career path
  • 63. Participatory Communication • Work with employees as equal partners in their career planning objectives • Allow employees to play an active role in choosing their career path • Try to use a more open and relaxed management style
  • 64. Positive Communication Climate • Improves interpersonal relations and displays concern for the well-being of employees
  • 65. Positive Communication Climate • Improves interpersonal relations and displays concern for the well-being of employees • Promotes a comfortable environment for employees to develop
  • 66. Positive Communication Climate • Improves interpersonal relations and displays concern for the well-being of employees • Promotes a comfortable environment for employees to develop • Allows employees to share ideas, opinions and feelings
  • 67. Interpersonal Skills • Produce positive outcomes to career coaching
  • 68. Attending Skills • Use nonverbal skills such as acceptance, attentiveness, empathy, genuineness, rapport and understanding
  • 69. Attending Skills • Use nonverbal skills such as acceptance, attentiveness, empathy, genuineness, rapport and understanding • Allow employees to share career alternatives and options without fear of reprisals
  • 70. Following Skills • Allow employees to express career desires
  • 71. Following Skills • Allow employees to express career desires • Try not to divert or interrupt employees when they’re speaking
  • 72. Active Listening • Use active listening to show you really want to help and that you respect employees
  • 73. Active Listening • Use active listening to show you really want to help and that you respect employees • Use active listening to better understand and aid employees
  • 74. Encouragement • Use supportive comments to encourage employees to elaborate on their feelings and ideas
  • 75. Encouragement • Use supportive comments to encourage employees to elaborate on their feelings and ideas • Use statements like “I understand” or “Tell me more” to make employees more comfortable
  • 76. Questioning • Use questions to direct the conversation or get information to assist employees with their career decisions
  • 77. Silence • Allow for silence to encourage employees to take their time to think about the conversation and share ideas
  • 78. Reflective Skills • Use reflective skills to clarify your understanding of what an employee is expressing
  • 79. Paraphrasing • Use paraphrasing to show employees you have listened and understood what was expressed
  • 80. Clarifying • Ask employees for examples of ideas to help understand and clarify their points of view
  • 81. Interpreting • Use interpreting to acknowledge you understand the situation
  • 82. Summarizing • Use summarizing to review all the main points of a discussion
  • 83. Summarizing • Use summarizing to review all the main points of a discussion • Use summarizing to check for accuracy and verify you both have the same understanding
  • 84. Performance Coaching: Career Coaching