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crowdsourcing | storytelling | citizenship | social data

People’s Insights Volume 2, Issue 5

Mean Stinks
People’s Insights
100+ thinkers and planners within MSL-              In 2013, we continue to track inspiring
GROUP share and discuss inspiring proj-             projects at the intersection of social data,
ects on social data, crowdsourcing, story-          crowdsourcing and storytelling, with a fo-
telling and citizenship on the MSLGROUP             cus on projects that are shaping the Future
Insights Network. Every week, we pick up            of Citizenship.
one project and curate the conversations
                                                    Do subscribe to receive our weekly insights
around it — on the MSLGROUP Insights
                                                    reports, quarterly magazines, and annual
Network itself but also on the broader
                                                    reports, and do share your tips and com-
social web — into a weekly insights report.
                                                    ments with us at @PeoplesLab on Twitter.
Every quarter, we compile these insights,
along with original research and insights
from the MSLGROUP global network, into
the People’s Insights Quarterly Magazine.
We have synthesized the insights from our
year-long endeavor throughout 2012 to
provide foresights for business leaders and
changemakers — in the ten-part People’s
Insights Annual Report titled Now & Next:
Ten Frontiers for the Future of Engage-
ment.




        People’s Insights                 People’s Insights              People’s Insights
         weekly report                   quarterly magazines              Annual Report




              Volume 2, Issue 5,      Future of     Mean Stinks
              January - March, 2013   Citizenship
What is Mean Stinks?
Mean Stinks is a purpose inspired movement            Blogger Adina notes:
launched by P&G’s Secret deodorant to combat
girl-to-girl bullying in schools. The movement        “The goal is to empower all women, no matter if
reaches girls through social media and                they are a victim of bullying or not, by providing
challenges them to take action online and in real     tools and resources to aid in the fight against the
life.                                                 mean behavior of bullying.”




Source: groundswelldiscussion.com


Secret launched the movement in 2011 and has sustained activity and buzz through a series of
campaigns, celebrity endorsements and philanthropic initiatives. A new website and packaging
re-design mark Secret’s commitment to the movement and to fulfill P&G’s own purpose of making
everyday just a little better for consumers.
Today, Mean Stinks has a community of 475,000 supporters on Facebook.

A social heartbeat                                    203,000 who saw an ad. These are 203,000 who,
                                                      of their own volition, expressed solidarity with
Secret unites girls around an issue they face on a    Secret’s efforts.”
daily basis. In a release, Secret highlighted:
“The latest U.S. Department of Justice report shows
30% of female students grades 6 – 12 were bullied
at school or cyberbullied during the 2009 – 2010
school year.”
Blogger Nicole Gordon Levine commented on
the potential value of the Mean Stinks platform:
“Mean certainly does stink. I was bullied in High
School and wish I had an outlet like Secret’s Mean
                                                      Source: Secret’s brand purpose to make a difference
Stinks Campaign.”
These factors undoubtedly contributed to the
movement’s virality. As AdAge’s Bob Garfield
noted:
“Within a few weeks, 75,000 kids sent apologies
to peers or posted friendly graffiti. The page drew
203,000 new fans in one day… These are not


                                                                                                            3
Year 1: Inspiring girls to be nice                              In addition, Mean Stinks created a Facebook
                                                                store to sell T-shirts with anti-bullying messages
Mean Stinks launched in January 2011 with a Mean                to spread the word, and partnered with expert
Stinks Facebook page and a Good Graffiti app.                   Rachel Simmons to support victims of bullying.
Blogger Josh Eaton described the platform’s                     Media Post’s Tanya Irwin reported:
offerings:
                                                                “Simmons, an author and expert on the social
“Secret’s Mean Stinks Campaign provides tools                   issues facing young women, has helped Secret in
for girls to stand up against bullying and have a               creating content for the dedicated “Mean Stinks”
voice. It allows them to talk to specialists, make              Facebook page that empowers young women by
videos confronting bullies or giving apologies, give            providing tools for them to face the difficulties and
encouragement to build up other girls (Be nice                  drama of bullying.”
behind someone’s back), self reflect on your own
actions, and deal with the many problems that                   Year 2: Building a movement
come from being a teenager and going to school.
They can interact with each other, be anonymous,                In 2012, Secret introduced elements to
and join the movement of overcoming bullying.”                  encourage more social shares and conversations
                                                                in real life.
                                                                Online, Secret encourages girls to participate in
                                                                weekly challenges – such as ‘write good graffiti
                                                                on your school parking lot,’ ‘create a no joke
                                                                zone,’ and ‘write “mean stops here” on your hand’
                                                                – and share it on the Mean Stinks Facebook page
                                                                or on Twitter and Instagram with #meanstinks.
                                                                One challenge invites girls to make music videos
                                                                featuring a cover of an anti-bullying song or
                                                                to write their own. Secret has also conducted
Source: P&G-Secret “Mean Stinks” Campaign                       a challenge on video crowdsourcing platform
                                                                Tongal, with incentives of $40,000 to encourage
The Good Graffiti app encouraged girls to send
                                                                high quality videos. These are featured on
positive messages to friends - a total of 32,000
                                                                Secret’s YouTube channel.
positive messages have been sent.




Source: meanstinks.com/#challenges




                    Volume 2, Issue 5,      Future of     Mean Stinks
                    January - March, 2013   Citizenship
Girls can also visit a Facebook app to learn about     the unusual nail polish design and once they hear
the different kinds of bullying and take a quiz        about the pledge, will also decide to take part in the
to find out how they can help end girl-to-girl         campaign.”
bullying.




                                                       Source: https://www.facebook.com/meanstinks

                                                       These challenges have resulted in a collection of
                                                       photos and videos shared on Twitter, Facebook
                                                       and Instagram, and also a loyal following. As
                                                       Digital Training Academy team noted in a blog
                                                       post:
                                                       “The long term ‘always-on’ approach meant fans
                                                       kept coming back for more. The company chose a
                                                       subject that resonates with its consumers, created
                                                       a catchy slogan, and filled its Facebook page with
                                                       ways for fans to really engage with the content and
                                                       to share their experiences with others. The Mean
                                                       Stinks page hit a chord among users, enough for
                                                       them to keep coming back to view or share more
                                                       content on a regular basis.”
Source: facebook.com/meanstinks

In 2012, Secret roped in singer-songwriter Demi
Lovato as the brand ambassador for the Mean
Stinks movement and challenged girls to gang
up for good with Demi and take the ‘blue pinky’
challenge.
Adweek noted:
“For the 2012 school year, Secret evolved the focus
of “Mean Stinks,” advocating for girls to “Gang
                                                       Source: https://www.facebook.com/meanstinks
Up for Good” and work together to put an end to
bullying. Former teen star and current X Factor
judge Demi Lovato, herself a victim of bullying, was   Symbolism of the #bluepinky
signed as the celebrity spokes¬person. Girls are
                                                       Movements typically use symbols to unite
being urged on social media to paint their pinky
                                                       supporters and show solidarity. Writer-designer
nails blue as a sign of solidarity to the cause—what
                                                       Steven Heller noted:
they’re calling the “pinky swear.”
                                                       “It may be true that every idea - especially good
Examiner’s Evelyn Block wrote that the
                                                       ones - can benefit from a mnemonic. A unifying
#bluepinky is designed to drive offline
                                                       element, sign, symbol or code adds allure and
conversations:
                                                       provides a rallying point. What’s more, we all love
“One of the ideas of the campaign is for young         wearing labels of some kind to show our allegiance
women to make a “pinky-swear” pledge to not bully      to some thing.”
their peers, and as a reminder of that promise, to
                                                       Blogger Charlotte points out that spotting blue
wear blue nail polish on their pinky fingers in the
                                                       pinky offers a sense of hope and support to
hope that other girls will become curious about
                                                       victims of bullying:

                                                                                                            5
“I know there were a few nice kids in the class that           #bluepinky, challenges, tips and tools and peer-
were prob¬a¬bly afraid to say any¬thing. I didn’t              to-peer advice. As the release states:
blame them for not stick¬ing up for me and likely
                                                               “Unique to the site is the archived #NiceAdvice
would’ve done the same thing myself at the time.
                                                               section, where girls across the country can share
How I would’ve loved a “mean stinks” cam¬paign
                                                               their experiences, offer words of encouragement
back then, to see blue pinkies unit¬ing and
                                                               and provide examples of how they’ve successfully
stick¬ing up for me!”
                                                               “Ganged Up For Good.” They can also search for
Year 3: Evolution to a hub                                     advice from girls just like them. Weekly ‘What
                                                               Would You Do’ scenarios give girls the floor to share
In late 2012, Secret launched the Mean Stinks                  their perspective and success stories on how they
website to curate social conversations taking                  would, or have, handled situations that could lead
place around #meanstinks, #gangupforgood and                   to mean behavior.”




Source: meanstinks.com




Commitment to a larger solution
In addition to creating a support community for girls, Secret also encourages girls to trigger donations
to anti-bullying and girl empower programs. In 2011, girls could request coupons online or download iAd
wallpapers to trigger $1 donations to Pacer’s National Bullying Prevention Center. In 2012, girls could
purchase special Mean Stinks Clinical Strength products to trigger a $1 donation to Girls on the Run.
Mommy blogger Serena wrote:
“They also launched a special Mean Stinks Clinical Strength product where they will be donating $1*
from the purchase of each Mean Stinks Clinical Strength sold to Girls on the Run® to fund their girl
empowerment programming and help prevent mean behavior before it starts.”




                   Volume 2, Issue 5,      Future of     Mean Stinks
                   January - March, 2013   Citizenship
Source: youtube.com/user/SecretDeodorant

Secret is also experimenting with a Gang Up For Good Kit with lesson and assembly plans to introduce
the movement in schools and communities.


                                                     Purpose inspired marketing
                                                     At MSLGROUP, we believe that brands need a
                                                     shared purpose to inspire people and drive good
                                                     growth, and that companies should become
                                                     PurPle (Purpose + People). According to AdAge,
                                                     Secret sales rose “9% for the 26 weeks ended
                                                     June 26, a period affected by the “Mean Stinks”
                                                     campaign that launched in January on Facebook.”
                                                     As Jim Stengel, former Global Marketing Officer
                                                     at P&G said:
                                                     “Great brands are built on improving the lives of the
                                                     people they serve; maximum profit and high ideals
                                                     aren’t incompatible but, in fact, inseparable.”




Source: meanstinks.com




                                                                                                        7
People’s Lab:
Crowdsourcing Innovation & Insights
People’s Lab is MSLGROUP’s proprietary               comment on other people’s content and
crowdsourcing platform and approach that             collaborate to find innovative solutions.
helps organizations tap into people’s insights for
innovation, storytelling and change.                 The People’s Lab crowdsourcing platform
                                                     and approach forms the core of our distinctive
The People’s Lab crowdsourcing platform              insights and foresight approach, which consists
helps organizations build and nurture public         of four elements: organic conversation analysis,
or private, web or mobile, hosted or white           MSLGROUP’s own insight communities, client-
label communities around four pre-configured         specific insights communities, and ethnographic
application areas: Expertise Request Network,        deep dives into these communities. The People’s
Innovation Challenge Network, Research &             Insights Quarterly Magazines showcase our
Insights Network and Contest & Activation            capability in crowdsourcing and analyzing
Network. Our community and gaming features           insights from conversations and communities.
encourage people to share rich content, vote/




                                                     Learn more about us at:
                                                     peopleslab.mslgroup.com | twitter.com/peopleslab
For People’s Lab solutions, contact
pascal.beucler@mslgroup.com

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Mean Stinks: People’s Insights Vol. 2 Issue 5

  • 1. crowdsourcing | storytelling | citizenship | social data People’s Insights Volume 2, Issue 5 Mean Stinks
  • 2. People’s Insights 100+ thinkers and planners within MSL- In 2013, we continue to track inspiring GROUP share and discuss inspiring proj- projects at the intersection of social data, ects on social data, crowdsourcing, story- crowdsourcing and storytelling, with a fo- telling and citizenship on the MSLGROUP cus on projects that are shaping the Future Insights Network. Every week, we pick up of Citizenship. one project and curate the conversations Do subscribe to receive our weekly insights around it — on the MSLGROUP Insights reports, quarterly magazines, and annual Network itself but also on the broader reports, and do share your tips and com- social web — into a weekly insights report. ments with us at @PeoplesLab on Twitter. Every quarter, we compile these insights, along with original research and insights from the MSLGROUP global network, into the People’s Insights Quarterly Magazine. We have synthesized the insights from our year-long endeavor throughout 2012 to provide foresights for business leaders and changemakers — in the ten-part People’s Insights Annual Report titled Now & Next: Ten Frontiers for the Future of Engage- ment. People’s Insights People’s Insights People’s Insights weekly report quarterly magazines Annual Report Volume 2, Issue 5, Future of Mean Stinks January - March, 2013 Citizenship
  • 3. What is Mean Stinks? Mean Stinks is a purpose inspired movement Blogger Adina notes: launched by P&G’s Secret deodorant to combat girl-to-girl bullying in schools. The movement “The goal is to empower all women, no matter if reaches girls through social media and they are a victim of bullying or not, by providing challenges them to take action online and in real tools and resources to aid in the fight against the life. mean behavior of bullying.” Source: groundswelldiscussion.com Secret launched the movement in 2011 and has sustained activity and buzz through a series of campaigns, celebrity endorsements and philanthropic initiatives. A new website and packaging re-design mark Secret’s commitment to the movement and to fulfill P&G’s own purpose of making everyday just a little better for consumers. Today, Mean Stinks has a community of 475,000 supporters on Facebook. A social heartbeat 203,000 who saw an ad. These are 203,000 who, of their own volition, expressed solidarity with Secret unites girls around an issue they face on a Secret’s efforts.” daily basis. In a release, Secret highlighted: “The latest U.S. Department of Justice report shows 30% of female students grades 6 – 12 were bullied at school or cyberbullied during the 2009 – 2010 school year.” Blogger Nicole Gordon Levine commented on the potential value of the Mean Stinks platform: “Mean certainly does stink. I was bullied in High School and wish I had an outlet like Secret’s Mean Source: Secret’s brand purpose to make a difference Stinks Campaign.” These factors undoubtedly contributed to the movement’s virality. As AdAge’s Bob Garfield noted: “Within a few weeks, 75,000 kids sent apologies to peers or posted friendly graffiti. The page drew 203,000 new fans in one day… These are not 3
  • 4. Year 1: Inspiring girls to be nice In addition, Mean Stinks created a Facebook store to sell T-shirts with anti-bullying messages Mean Stinks launched in January 2011 with a Mean to spread the word, and partnered with expert Stinks Facebook page and a Good Graffiti app. Rachel Simmons to support victims of bullying. Blogger Josh Eaton described the platform’s Media Post’s Tanya Irwin reported: offerings: “Simmons, an author and expert on the social “Secret’s Mean Stinks Campaign provides tools issues facing young women, has helped Secret in for girls to stand up against bullying and have a creating content for the dedicated “Mean Stinks” voice. It allows them to talk to specialists, make Facebook page that empowers young women by videos confronting bullies or giving apologies, give providing tools for them to face the difficulties and encouragement to build up other girls (Be nice drama of bullying.” behind someone’s back), self reflect on your own actions, and deal with the many problems that Year 2: Building a movement come from being a teenager and going to school. They can interact with each other, be anonymous, In 2012, Secret introduced elements to and join the movement of overcoming bullying.” encourage more social shares and conversations in real life. Online, Secret encourages girls to participate in weekly challenges – such as ‘write good graffiti on your school parking lot,’ ‘create a no joke zone,’ and ‘write “mean stops here” on your hand’ – and share it on the Mean Stinks Facebook page or on Twitter and Instagram with #meanstinks. One challenge invites girls to make music videos featuring a cover of an anti-bullying song or to write their own. Secret has also conducted Source: P&G-Secret “Mean Stinks” Campaign a challenge on video crowdsourcing platform Tongal, with incentives of $40,000 to encourage The Good Graffiti app encouraged girls to send high quality videos. These are featured on positive messages to friends - a total of 32,000 Secret’s YouTube channel. positive messages have been sent. Source: meanstinks.com/#challenges Volume 2, Issue 5, Future of Mean Stinks January - March, 2013 Citizenship
  • 5. Girls can also visit a Facebook app to learn about the unusual nail polish design and once they hear the different kinds of bullying and take a quiz about the pledge, will also decide to take part in the to find out how they can help end girl-to-girl campaign.” bullying. Source: https://www.facebook.com/meanstinks These challenges have resulted in a collection of photos and videos shared on Twitter, Facebook and Instagram, and also a loyal following. As Digital Training Academy team noted in a blog post: “The long term ‘always-on’ approach meant fans kept coming back for more. The company chose a subject that resonates with its consumers, created a catchy slogan, and filled its Facebook page with ways for fans to really engage with the content and to share their experiences with others. The Mean Stinks page hit a chord among users, enough for them to keep coming back to view or share more content on a regular basis.” Source: facebook.com/meanstinks In 2012, Secret roped in singer-songwriter Demi Lovato as the brand ambassador for the Mean Stinks movement and challenged girls to gang up for good with Demi and take the ‘blue pinky’ challenge. Adweek noted: “For the 2012 school year, Secret evolved the focus of “Mean Stinks,” advocating for girls to “Gang Source: https://www.facebook.com/meanstinks Up for Good” and work together to put an end to bullying. Former teen star and current X Factor judge Demi Lovato, herself a victim of bullying, was Symbolism of the #bluepinky signed as the celebrity spokes¬person. Girls are Movements typically use symbols to unite being urged on social media to paint their pinky supporters and show solidarity. Writer-designer nails blue as a sign of solidarity to the cause—what Steven Heller noted: they’re calling the “pinky swear.” “It may be true that every idea - especially good Examiner’s Evelyn Block wrote that the ones - can benefit from a mnemonic. A unifying #bluepinky is designed to drive offline element, sign, symbol or code adds allure and conversations: provides a rallying point. What’s more, we all love “One of the ideas of the campaign is for young wearing labels of some kind to show our allegiance women to make a “pinky-swear” pledge to not bully to some thing.” their peers, and as a reminder of that promise, to Blogger Charlotte points out that spotting blue wear blue nail polish on their pinky fingers in the pinky offers a sense of hope and support to hope that other girls will become curious about victims of bullying: 5
  • 6. “I know there were a few nice kids in the class that #bluepinky, challenges, tips and tools and peer- were prob¬a¬bly afraid to say any¬thing. I didn’t to-peer advice. As the release states: blame them for not stick¬ing up for me and likely “Unique to the site is the archived #NiceAdvice would’ve done the same thing myself at the time. section, where girls across the country can share How I would’ve loved a “mean stinks” cam¬paign their experiences, offer words of encouragement back then, to see blue pinkies unit¬ing and and provide examples of how they’ve successfully stick¬ing up for me!” “Ganged Up For Good.” They can also search for Year 3: Evolution to a hub advice from girls just like them. Weekly ‘What Would You Do’ scenarios give girls the floor to share In late 2012, Secret launched the Mean Stinks their perspective and success stories on how they website to curate social conversations taking would, or have, handled situations that could lead place around #meanstinks, #gangupforgood and to mean behavior.” Source: meanstinks.com Commitment to a larger solution In addition to creating a support community for girls, Secret also encourages girls to trigger donations to anti-bullying and girl empower programs. In 2011, girls could request coupons online or download iAd wallpapers to trigger $1 donations to Pacer’s National Bullying Prevention Center. In 2012, girls could purchase special Mean Stinks Clinical Strength products to trigger a $1 donation to Girls on the Run. Mommy blogger Serena wrote: “They also launched a special Mean Stinks Clinical Strength product where they will be donating $1* from the purchase of each Mean Stinks Clinical Strength sold to Girls on the Run® to fund their girl empowerment programming and help prevent mean behavior before it starts.” Volume 2, Issue 5, Future of Mean Stinks January - March, 2013 Citizenship
  • 7. Source: youtube.com/user/SecretDeodorant Secret is also experimenting with a Gang Up For Good Kit with lesson and assembly plans to introduce the movement in schools and communities. Purpose inspired marketing At MSLGROUP, we believe that brands need a shared purpose to inspire people and drive good growth, and that companies should become PurPle (Purpose + People). According to AdAge, Secret sales rose “9% for the 26 weeks ended June 26, a period affected by the “Mean Stinks” campaign that launched in January on Facebook.” As Jim Stengel, former Global Marketing Officer at P&G said: “Great brands are built on improving the lives of the people they serve; maximum profit and high ideals aren’t incompatible but, in fact, inseparable.” Source: meanstinks.com 7
  • 8. People’s Lab: Crowdsourcing Innovation & Insights People’s Lab is MSLGROUP’s proprietary comment on other people’s content and crowdsourcing platform and approach that collaborate to find innovative solutions. helps organizations tap into people’s insights for innovation, storytelling and change. The People’s Lab crowdsourcing platform and approach forms the core of our distinctive The People’s Lab crowdsourcing platform insights and foresight approach, which consists helps organizations build and nurture public of four elements: organic conversation analysis, or private, web or mobile, hosted or white MSLGROUP’s own insight communities, client- label communities around four pre-configured specific insights communities, and ethnographic application areas: Expertise Request Network, deep dives into these communities. The People’s Innovation Challenge Network, Research & Insights Quarterly Magazines showcase our Insights Network and Contest & Activation capability in crowdsourcing and analyzing Network. Our community and gaming features insights from conversations and communities. encourage people to share rich content, vote/ Learn more about us at: peopleslab.mslgroup.com | twitter.com/peopleslab
  • 9. For People’s Lab solutions, contact pascal.beucler@mslgroup.com