Presentation for the Ottawa Mobile & Social Media Apps group entitled "Working with Cross-Functional Teams", focused on communication, Agile project management - while creating happy teams and great products.

1. Working with Cross-Functional Teams
Keeping everyone happy & creating great products

2. Hello!

4. 1-12
TEAM SIZES OF
Developers Designers Sales & AM
TEAMS INCLUDING

5. What we’re going to discuss

6. Cross-functional teams?
What are

11. Small teams = cross-functional teams
usually
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15. You
ClientsOpinions
Priorities
Communication
Personalities
ProcessesCulture

16. You
ClientsOpinions
Priorities
Communication
Personalities
ProcessesCulture

17. You
ClientsOpinions
Priorities
Communication
Personalities
ProcessesCulture

18. No two teams are alike.
So you can’t treat them like they are.
#1
TAKEAWAY

19. Team management?
Why learn good cross-functional

25. Happy people do better work
Focus on happiness, and great products will come.
#2
TAKEAWAY

26. My team members?
What do I need to know about

28. Feeling Groups

29. Feeling Groups
MAD
Direct, no non-sense
Decisive
GLAD
Dreamer, charismatic
Optimistic
AFRAID
Logical, indirect
Stoic, realist
SAD
“Beat around the bush”
Pessimistic
Direct Communicators
Indirect Communicators
Non-Emotional Based in emotion

30. Mad Glad Afraid Sad

31. Mad Glad Afraid Sad

32. Mad Glad Afraid Sad

33. Mad Glad Afraid Sad

34. In order to work with…
MAD
Be direct
Follow-through
GLAD
Be empathetic
Appeal to appearance
AFRAID
Communicate logically
Avoid emotional conflict
SAD
Encourage & support
Read between the lines
Direct Communicators
Indirect Communicators
Non-Emotional Based in emotion

35. It’s not what you said
It’s how you said it.
As you’ll usually hear…

36. MAD
“Prepare this report, the Client
needs it by Friday”
GLAD
“The Client will be so
much happier if this report
is done by Friday”
AFRAID
“This report needs to be done
by Friday or the Client will be
upset”
SAD
“It would really help me out if
you could have this report
ready by Friday”
Direct Communicators
Indirect Communicators
Non-Emotional Based in emotion
“I need this done”

37. Everyone has a profile
Use them to keep everyone (including you) happy.
#3
TAKEAWAY

38. How do I build great products?
Ok, so now my team is happy,

40. Individuals & Interactions Processes & Tools
Working Software Comprehensive Documentation
Customer Collaboration Contract Negotiation
Responding to Change Following a Plan
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The Agile Manifesto

42. Waterfall

43. Agile

44. Don’t try to control things.
Use a box, and learn how to fish.
#4
TAKEAWAY

45. The Recap

46. #1 No two teams are alike

47. #2 Happy people do better work
#1 No two teams are alike

48. #3 Everyone has a profile
#2 Happy people do better work
#1 No two teams are alike

49. #4 Don’t try to control things.
#3 Everyone has a profile
#2 Happy people do better work
#1 No two teams are alike

50. Further Reading

51. @mtanner613
@firestarterdgtl
@wemakethatapp