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7s framework
1. MCKINSEY 7S FRAMEWORK
The McKinsey 7S Framework is a management model developed by well-known business
consultants Robert H. Waterman, Jr. and Tom Peters (who also developed the MBWA--
"Management By Walking Around" motif, and authored In Search of Excellence) in the 1980s.
This was a strategic vision for groups, to include businesses, business units, and teams. The 7S
are structure, strategy, systems, skills, style, staff and shared values.
The model is most often used as a tool to assess and monitor changes in the internal situation
of an organization.
The model is based on the theory that, for an organization to perform well, these seven
elements need to be aligned and mutually reinforcing. So, the model can be used to help
2. identify what needs to be realigned to improve performance, or to maintain alignment (and
performance) during other types of change.
Whatever the type of change – restructuring, new processes, organizational merger, new
systems, change of leadership, and so on – the model can be used to understand how the
organizational elements are interrelated, and so ensure that the wider impact of changes made
in one area is taken into consideration.
OBJECTIVES
(To analyze how well an organization is positioned to achieve its intended objective)
Usage
Improve the performance of a company
Examine the likely effects of future changes within a company
Align departments and processes during a merger or acquisition
Determine how best to implement a proposed strategy
SKILL
The training provided by the company to employees is
On – job training
Off – job training
On job training
30 days of induction program is conducted to each and every employee of an
organization.
One year monitoring program by senior officers of the different departments
3. Three kinds of learning are thought to employees.
Individual learning
Team learning
Organizational learning
Off job training
The company having 5 institutions to conduct training program outside the company.
The company conducts seminars
Group discussion are conducted by organization
HRD department conducts program Train the Trainer and Workshop to Trainees.
STAFF
Staffing is process of acquaint human resources for the organization and assuring that they
have the potential contribution to the achievement of the organization goals. Honda company
generally prefers to have highly qualified and dedicated management professionals in case of
staffing process at Narasapura Plant
STRATEGY
Strategy refers to the determination of purpose and basic long ten objectives of an enterprise
and the adoption of course of an enterprise and the adoption of course and the allocation of
resources necessary to the aims.
Acquire the huge public service
Service maximization as well as staff maximization.
Increase the turn over to the next year.
Facing the cut throughout the competition.
Adopt the sophisticated technology through decreasing the cost and heavy work force.
4. Maintaining the good organizational ethics and culture.
Serving the customers as well as retaining the customers.
STRUCTURE
The structure typically hierarchical arrangement of lines of authority, communications, rights
and duties of an organization. Organizational structure determines how the roles, power and
responsibilities are assigned, controlled and coordinated and how information flows between the
different levels of management
A structure depends on the organization's objectives and strategy. In a centralized structure, the
top layer of management has most of the decision making power and has
tight control over departments and divisions. In a decentralized structure, the decision making
power is distributed and the departments and divisions may have different degrees of
independence. A company such as Proctor & Gamble that sells multiple products may organize
their structure so that groups are divided according to each product and depending on
geographical area as well.
IN HONDA COMPANY HIERARCHICAL STRUCTURE IS USING THAT AS FOLLOW
BELOW
5. SYSTEM
The organization is described as a system used for transforming input into output. At the centre
of this transformation process is the technical core, which is the heart of the organization’s
production of its product or service. In an automobile company the technical core includes the
plants that manufactures automobiles. In a university, the technical core includes the academic
activities of teaching and research. Inputs into the technical core include human resources,
land, equipment, buildings and technology. Outputs from the technical core include the goods
and services that are provided for customers and clients. Operations strategy and control
feedback shape the quality of outputs and the efficiency of operations within the technical core.
In Honda company the following major systems are using
MIS system
Billing system
Purchase system
Recruitment system
Procurement system
Showrooms systems
Bonus system
SHARED VALUES
Shared value of the organization can be characterized as the whole of the norms, views and
culture shared by the people working in the organization. The values are the things that you
would save for even if they were demonstrably not profitable.
6. The values of Honda motors follows are
1. Customer satisfaction is of cordial value to Honda Motors
2. High concern for quality, safety and work environment.
3. Self service subsidized canteen, common for all
4. To sustain an organization of able and committed employees and provide opportunities
for growth and development.
STYLE
Style refers to the employee shared and common way of thinking and behavior. The
management sets the objective to the line and functional specialists and provides clear
procedure and rules for decision making
Management is the central power sources that make the decision under the guidelines issued by
the head office.
Head of each divisions constitute the management committee headed by the directors. The
committee formulates strategic plans and policies to take the business forward and reviews
implementation of the company’s annual plans.
7. RESEARCH DESIGN
INTRODUCTION
MEANING OF ORGANIZATION
An organization is a social unit which is deliberately constructed and reconstructed to seek
specific goals. It is a social group which distributes tasks for a collective goal. It is a social unit
of people, systematically structured and managed to meet a need or to pursue collective goals
on a continuing basis. All organizations have a management structure that determines
relationships between functions and positions, and subdivides and delegates roles,
responsibilities, and authority to carry out defined tasks. Organizations are open systems in that
they affect and are affected by the environment beyond their boundaries.
MEANING OF ORGANIZATIONAL STUDY
Organizational study is an effort towards understanding the organization, its policies, structure
and methodology adopted. It gives us brief description of the overall functioning of the
company or organization.
IMPORTANCE OF ORGANIZATIONALSTUDY
•The study encompasses the systematic and careful application of knowledge about how people
perform within organizations. •To understand the working environment of the organization.
SCOPE OF THE STUDY
The study is limited to Honda motorcycle MOTOR CYCLE & SCOOTER INDIA PVT. LTD.
Narasapur , It concentrates on the functioning of different departments in the organization. The
study focuses on the organizational structure of Honda motors. It is purely based on the
8. information obtained from the departmental heads of the organization..
OBJECTIVESOF THE STUDY
•To understand the structure and functioning of the organization.
•To understand the delegation of authority and responsibility.
•To understand the various policies and programs of the organization
DATA COLLECTION METHOD
Data is collected through both primary sources and secondary sources. The study is based on
both the primary data and secondary data.
SOURCES OF DATA
•Primary data
•Secondary data
PRIMARY DATA
Primary Data is that which is collected for the first time in the investigators to serve a
particular purpose. Such data is of original nature, the sources from where
These data can be collected are known as primary sources. Primary data can be collected by
any one of the following methods.
1.Direct Personal Interview
2.Indirect Oral Interview
In this report the primary data has been collected by personal interview schedule questions
related to objectives of the study from the major portion of the interview schedule. It consists
of primary data of multiple choice questions so that the respondents can easily mark one or
more choice answer and few question based so that they give the answer what they is right.
9. SECONDARY DATA
Secondary data refers to the data which is originally collected and published by authorities
other than who require it. Such data is already available in some government publications,
research study, journals, newspapers and magazines.
REFERENCEPERIOD
This study duration is four weeks
LIMITATIONS OF THE STUDY:
To achieve the objectives of the study is affected by certain limitations. Some of the limitations
of this study may be summarized as follows:
I could not get exposed to all the departments of the organization, because the executives
are busy
Time constraint to study all the departments
The organization will not provide the confidential
The study was limited to only one company.