Neuro Linguistic Programming

1. WELCOME TO THIS PROGRAM
ON
NEURO LINGUISTIC
PROGRAMMING
(NLP)

2. WHAT’S NEURO LINGUISTIC
PROGRAMMING (NLP)?
• THE STUDY OF HUMAN EXCELLENCE –
WHAT, WHY AND HOW
• THE ABILITY TO BE AT ONE’S BEST MORE
OFTEN
• THE NEW TECHIQUE OF ACHIEVEMENT

3. MATTERS
NEURO
PROCESSED IN
MIND (WHICH IS A
NEURO CENTRE)
ARE
COMMUNICATED
THROUGH NERVES
TO THE REQUIRED
LIMB OF OUR
BODY

4. LINGUISTIC
• WHILE NERVES MAKE
BODY MOVEMENTS,
ORAL AND/OR
WRITTEN
COMMUNICATION
TAKES PLACE
THROUGH
LINGUISTIC MODE –
MEANS THROUGH
KNOWN LANGUAGE

5. PROGRAMMING
• PEOPLE EXPRESS
THEIR FEELINGS AND
EMOTIONS
THROUGH A
PATTERNIZED AND
PROGRAMMED WAY.
• EACH ONE HAS GOT
HIS/HER OWN WAY
OF PROGRAMMED
COMMUNICATION

6. DEVELOPERS OF NLP
Dr.Richard Bandler
John Thomas Grinder Mathematician
Professor In Linguistic Turned Psychologist

7. BASIC PRINCIPLE OF NLP
• WE CAN CHANGE THE BEHAVIOUR OF A PERSON BY
CHANGING THE THOUGHT PATTERN
• EVEN WHILE THE MIND IS PROCESSING, THE BODY TENDS TO
EXPOSE IT AND ONE CAN FIND FROM THEM THE BEHAVIOUR
OF THE PERSON.
• SUCCESSFUL PEOPLE WORK IN A PATTERN WHICH CAN BE
MODELLED TO EFFECT THE SAME RESULT
• WE CAN INCREASE OUR PERSONAL EFFECTIVENESS WHEN WE
INTEGRATE CORRECTLY ALL THE RESOURCES WITHIN US

8. BASIC PRE-SUPPOSITIONS
• COMMUNICATION IS REDUNDANT – as we are
always communicating
• MEANING OF OUR COMMUNICATION IS THE
RESPONSE THAT WE GET
• THE MAP IS NOT THE TERRITORY – People
respond to their map of reality and not to
reality itself

9. BASIC PRE-SUPPOSITIONS
• REQUISITE VARIETY – The element in a system with the most
flexibility will be the controlling element
• PEOPLE WORK PERFECTLY – No one is wrong – It’s simply a
matter of finding out how they function now, so that we can
effectively change that to something more useful or desirable.
People don’t need to be fixed
• PEOPLE ALWAYS MAKE THE BEST CHOICE AVAILABLE TO
THEM AT THE TIME OF DECISION MAKING – even though
there are lots of other better ones.

10. BASIC PRE-SUPPOSITIONS
• EVERY BEHAVIOUR IS USEFUL IN SOME CONTEXT - as we
would find a purpose/reason behind it
• CHOICE IS BETTER THAN NO CHOICE – as we get freedom of
selection
• JUST ABOUT ANYONE CAN LEARN TO DO ANYTHING – If one
person can do something, it is possible to model it and teach
it to anyone else

11. BASIC PRE-SUPPOSITIONS
• PEOPLE ALREADY HAVE ALL THE RESOURCES THEY NEED –
When they need is access to these resources at appropriate
time and places
• THERE IS NO SUCH THING AS FAILURE, ONLY FEED BACK –
Every response is an experienced used for future guidance
• CHUNKING – Anything can be accomplished (by anyone) if we
break the task down into small enough chunks.

12. BASIC PRE-SUPPOSITIONS
• BEHIND EVERY BEHAVIOR IS A POSITIVE INTENTION – While every
behavior may be harmful or seem “bad”, there is always a positive
hidden intention.
• SYMPTOMS – pain, anxiety, depression, tumors, coldsetc., are
communications about needed action.
• WE ARE RESPONSIBLE FOR CREATING OUR OWN EXPERIENCE -
even when challenging events that we cannot control happen, we
are responsible for our responses to these events. Typically,
however, we have much more control than we think we have .
Another way of stating this presupposition is that “We consistently
create our own environmenent” through our beliefs, filters,
capabilities and behaviors.

13. CHECK POINT ACTIONS
• Keep substance of these 15 points in Your
Mind
• Apply the same in your life
• Experience them to increase your talents
more and more until it becomes unconscious
competence

14. SENSORY ACUITY
• VISUAL
• AUDITORY
• KINESTHETIC

15. CHECK POINT ACTIONS
• Whenever you find time, practice this
• During social gatherings, observe people’s
appearance
• Close your eyes and listen to the voice to
identify the person
• While shaking hands with some one or touch
any one, close your eyes and “feel” the touch

16. DEVELOPING NLP SKILLS
1. YOU DON’T KNOW WHAT YOU DON’T KNOW
THAT IS UNCONSCIOUS IMCOMPETENCE
2. YOU ARE VERY MUCH AWARE OF WHAT YOU
DON’T KNOW - CONSCIOUS INCOMPETENCE
3. YOU ARE VERY MUCH AWARE OF WHAT YOU
DO KNOW NOW – CONSCIOUS COMPETENCE
4. YOU CAN USE YOUR KNOWLEDGE WITHOUT
THINKING ABOUT IT – UNCONSCIOUS
COMPETENCE

17. META MODELLING
• First, Know What do you want to Get?
• State it in positive terms
• Specific – Sensory Based – See – Hear – Feel
• Small Chunk size
• What will that do for you? (Specifically)
• How will you know when you have it?

18. META MODELLING
• How will this affect other aspects (or people) in
your life ?
• What stops you from having this already?
• What resources do you already have that will
help you obtain your outcome?
• What additional resources do you need to obtain
it?
• How are you going to get there?
• Is there more than one way to get there?

19. CHECK POINT ACTIONS
• DECIDE WHAT DO YOU WANT
• FIX A PERSON WHOM YOU WANT TO MODEL
• ADOPT THESE POINTS
• FIND OUT THE RESULTS
• MORE YOU PRACTICE MORE TALENTED YOU
WOULD BECOME

20. ALWAYS RESPOND TO SITUATIONS
THAN TO REACT
• Whenever adverse situation arises, please
respond to it than to react.
• Our emotional reactions as based on our
perceptions of the events we encounter and
person(s) involved in it.
• Take control of the situation and person(s)
concerned

21. BUILDING RELATIONSHIPS
NLP WAY!!
RAPPORT BUILDING
The success In person-to-person
communication for any purpose depends on
the amount of rapport that exists between the
people involved.
In NLP terms, rapport is the process of
creating and maintaining a harmonious
relationship.

22. BUILDING RELATIONSHIPS
NLP WAY!!
RAPPORT BUILDING
Without rapport, whatever be the
Management Style, it becomes inflexible and
vague.
If we take initial little trouble to show people
that we respect their beliefs and values,
rapport is automatically established

23. BUILDING RELATIONSHIPS
NLP WAY!!
LEVEL OF RAPPORT BUILDING
In a family situation, it would be appropriate
to develop a very deep or very warm level of
rapport.
In a business context, however, it is quite
sufficient to develop rapport to the level of
mutual respect

24. CHECK POINT ACTIONS
• Wherever you go, simply watch how people
around you relate to each other and see if you
can spot any behavioral patterns which are
common to;
• A) Situations with a medium to high level of
rapport
• B) Situations where rapport is low or even non
existent

25. BUILDING RELATIONSHIPS
NLP WAY!!
MATCHING & MIRRORING
The first and most crucial step towards
creating rapport is to match and mirror the
other person’s behavior.
Through this technique, we match/mirror the
other person’s behavior directly or indirectly
to a greater or lesser degree.

26. BUILDING RELATIONSHIPS
NLP WAY!!
WHAT CAN WE MATCH & MIRROR?
• Voice tone/tempo
• Language / Slang
• Breathing rate
• Body Movement
• Body Posture

27. BUILDING RELATIONSHIPS
NLP WAY!!
THROUGH MATCHING & MIRRORING
• We can establish rapport afresh
or
• Strengthen the existing rapport further

28. Please watch this Video

29. CHECK POINT ACTIONS
• Start to take conscious note of the speaking
patterns of the people you talk to – tone, tempo,
pitch etc. Spend several days on this first
exercise.
• In situations where no one is likely to take
offence, begin to match and mirror other
people’s body movements on a very limited scale
• Try matching other people’s voice and breathing
patterns, remembering that a little (done well)
goes a long way

30. ANCHORING
• VISUAL
• AUDITORY
• KINESTHETIC

31. VISUAL ANCHORING
WHAT IS
THIS?
WHAT IS THIS ?
WHAT IS THIS ?
WHAT IS THIS ?
jhfj;ij ey;yJ ele;jh
mjpfkhf;F fw ey;yJ

32. AUDITOTRY ANCHORING
• Signature Music – At the beginning of a
serial
• Airtel and Nokia – Separate Music
• Any Piece of Music
• People innovatively use few sounds to
anchor

33. KINESTHETIC ANCHORING
•This is done mainly in
Self Anchoring and
One-To-One
Anchoring

34. SELF KINESTHETIC ANCHORING
PROCESS
• Close Your Eyes and Recollect a moment of your
selection in your life when you excelled
• At the peak moment, set an anchoring – This can
be a gentle pinch or a touch at any convenient
spot of your body
• Open your eyes – do this for 2/3 times
• Then whenever you want to have the same
moment of excellence, you have to trigger the
Anchor

35. KINESTHETIC ANCHORING ON
OTHERS
PROCESS
• Find out What to Anchor & When
• It can be a Word / Sound / Gesture
• Here selecting the right anchor and
triggering at the right moment is
important

36. NLP LANGUAGE PATTERN
ALTHOUGH IN COMMUNICATION
WORDS PLAY ONLY 7% ROLE,
LANGUAGE PATTERN CONTAINING
RIGHT WORDS IMPRESS THE
LISTENER AT THE SUBCONSCIOUS
LEVEL!!

37. NLP LANGUAGE PATTERN
Know the Preferred Thinking Style(PTS)
Visual : I don’t see what all the fuss is about –
it looks pretty good to me!
Auditory: It sounds not alright to me and I
hear nothing good until now.
Kinesthetic : I feel I should do this for me
otherwise I would become sad.

38. NLP LANGUAGE PATTERN
When PTSs Collide with each other!
A: Have you looked at those files I showed you?
B: I am afraid I was tied up with other jobs and I
feel sorry you don’t understand that
A: You mean you did not even glance at them?
B: You dint tell me they had to be dealt with in a
hurry.
A: Well, they do! Now when am I going to see
some action.
B: Your don’t listen to my words but talk and talk!!

39. NLP LANGUAGE PATTERN
When PTSs shared with each other!
A: Have you looked at those files I showed you?
B: Not yet…. You must have seen me visibly
busy
A: So, you couldn’t glance at them right?
B: Right.. Because I want to see them in depth?
A: I see!!

40. NLP LANGUAGE PATTERN
Please avoid using ‘BUT’ in a sentence as
what you say after ‘BUT’ will become
negative.
E.g.
You cook well but you need
improvement
You cook well and you need to
improvement

41. NLP LANGUAGE PATTERN
Please avoid using ‘IF’ in a sentence as
your statement will reveal uncertainty
E.g.
If I come to your factory next time, I will
give you the book I mentioned.
When I come to your factory next time, I
will give you the book I mentioned

42. NLP LANGUAGE PATTERN
Always use words like “easily” “you
can do” “comfortably” “lovely” “you
are great”, “I appreciate you” “how
nice of you” “wow.. Dear you only
can do this” “great.. Your style is
unique”

43. NLP LANGUAGE PATTERN
Stressing the Word of Importance
and needs attention!
While we converse, we have to stress
the word or increase the voice to
make it “noticed”.

44. CHECK POINT ACTIONS
• Carefully notice the PTS in others and match
them in your reply. After some time you will
know a person’s PTS and talk his language.
• Start Using When & And.
• Keep including NLP Magic words
• Practice NLP way of Stressing Words to have
quick results

45. NLP HOT BUTTONS
• A Hot Button is nothing but a Belief, Faith, Value
and Filter held by people which leads to
perception, thoughts and emotions to react
immediately.
• We must thus know the relationship between a
person’s perception, thoughts and emotions so
that we can create a right stimuli.
• Through TV Advertisements, which appear for
just less than 30 seconds and effectively,
Companies make us buy their products.

46. CHECKPOINT ACTION
• Again and Again see the TV Commercials and
Advertisements
• Find Out What is the Stimuli that is aimed at
the NLP Hot Button in people.
• Observe People – Find out their hot buttons –
create matching stimuli
• See how it works.
• As days go by, you will become an expert

47. EYE ACCESSING CUES

48. REFRAMING
BITTER INCIDENTS IN OUR
LIFE CAN BE REFRAMED
SO AS TO HAVE THEM IN
BETTER FORM

49. MODALITIES IN REFRAMING
BEFORE REFRAMING, WE HAVE TO
LOOK WHICH OF THE DOMINANT
REPRESENTATIONAL SYSTEMS HAS
AFFECTED US VERY MUCH – IS IT THE
SCENE, IS IT THE VOICE / TONE /
PITCH / WORDS OF A PERSON OR
THE FEELINGS

50. SUBMODALITIES
• VISUAL – Color, Brightness, Contrast, Size,
Lighting, Frames to the Picture, Distance ad
other visual based submodalities.
• AUDITORY – Texture of the voice, pitch, Level,
Environmental noise, Tone & Tenor
• KINESTHETIC – Soft, Hard, Harsh, Soothing,
Touch, Level of Pressure, Pain, Pleasure,
Happiness, Pathos and other related ones.

51. BOOKS ON NLP
• NLP AT WORK – Sue Knight
• Bandler, Richard & John Grinder (1975a). The Structure
of Magic I: A Book About Language and Therapy. Palo
Alto, CA: Science & Behavior Books..
• Bandler, Richard & John Grinder (1975b). The Structure
of Magic II: A Book About Communication and Change.
Palo Alto, CA: Science & Behavior Books.
• Grinder, John, Richard Bandler (1976). Patterns of the
Hypnotic Techniques of Milton H. Erickson, M.D.
Volume I. Cupertino, CA :Meta Publications

52. BOOKS ON NLP
..
John Grinder, Richard Bandler, Judith Delozier
(1977). Patterns of the Hypnotic Techniques of Milton
H. Erickson, M.D. Volume II. Cupertino, CA :Meta
Publications..
John Grinder, Richard Bandler (1979). Frogs into
Princes: Neuro Linguistic Programming. Moab,
UT: Real People Press.. pp. 194pp. I
Grinder, John; Richard Bandler; Connirae Andreas (Ed.)
(1981). Trance-Formations: Neuro-Linguistic
Programming and the Structure of Hypnosis. Moab,
UT: Real People Press.

53. BOOKS ON NLP
Using Your Brain for a Change, 1985,Magic In Action, 1992
Time for a Change, 1993
Richard Bandler (1993). The Adventures of Anybody. Meta
Publications. pp. 96pp. Persuasion Engineering - 1996 Richard
Bandler, Owen Fitzpatrick (2005). [- Conversations: Freedom Is
Everything and Love Is All the Rest]. Mysterious Publications. pp. -
288pp. .
Richard Bandler (21 August 2008). [- Get The Life You Want: The
Secrets to Quick and Lasting Life Change with NLP HCI. pp. -229.
Richard Bandler (2008). [- Richard Bandler's Guide to Trance-
formation: How to harness the power of hypnosis to ignite
effortless and lasting change]. HCI. pp. -331.
Richard Bandler. Make Your Life Great. Grinder, John and Richard

54. lime.ganesh@gmail.com www.rganesh.in