The hybrid integration platform (HIP) is the key technology foundation for pervasive integration. A well-designed HIP supports a range of integration requirements, multiple types of users and hybrid delivery models. But building an HIP is challenging as industry experience is limited and providers' offering is still in the making. Key Issues: • What will be the factors driving application leaders in charge of integration infrastructure toward the HIP? • What will be the technologies that make up an HIP, and how will the integration platform market evolve? • Which will be the best HIP implementation strategy: Evolution or Revolution?

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© 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
2017
Massimo Pezzini
Why You Need a Hybrid Integration Platform, and
How You Build One
MuleSoft CONNECT
April 18-20, 2017 / San Francisco

2. 1 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
How Much Are You Spending on Integration Technology?
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
2012 2013 2014 2015 2016 2017 2018 2019 2020
0%
2%
4%
6%
8%
10%
12%
Integration Platform Revenues (Million $)
Data Integration Tools ESB Suites Message-Oriented Middleware B2B Gateway Software (Stand-Alone)
Managed File Transfer Suites API Management iPaaS Overall Growth
U.S. $10+ Billion!
Growth Rate
License, Maintenance and Subscription Revenue
iPaaS = Integration Platform as a Service
Data in Constant Currency
Source: "Forecast Analysis: Enterprise Application Software, Worldwide, 4Q16 Update," 24 January 2017 (G00303206)

3. 2 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Key Issues
1. What will be the factors driving application leaders in charge of
integration infrastructure toward the HIP?
2. What will be the technologies that make up an HIP, and how will the
integration platform market evolve?
3. Which will be the best HIP implementation strategy: Evolution
or revolution?

4. 3 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Key Issues
1. What will be the factors driving application leaders in charge of
integration infrastructure toward the HIP?
2. What will be the technologies that make up an HIP, and how will the
integration platform market evolve?
3. Which will be the best HIP implementation strategy: Evolution
or revolution?

5. 4 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Digital Business Requires a "Pervasive" Approach
to Integration
 Enabling dynamic
integration/disintegration
Competitive edge!
Implications
"Things"
Business
Partners
Social Networks
On-Premises
Applications and Data Sources
Subsidiaries
Mobile Apps
Business
Process
Networks
 Established approaches
and technologies are not
enough anymore!
EDW
MDM
Mart
SaaS/Cloud
Services

6. 5 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
A Pervasive Integration Strategy Must Address a Set of
"Hybrid" Challenges
Integration Patterns
Application
B2B
Data
Process
ThingsMobile
On-Premises Cloud
Endpoints
On-Premises
Cloud
Hybrid
Deployment Models
Embedded
Constituents
Integration
Specialists
"Ad Hoc"
Integrators
Citizen
Integrators
Smart
Machines

7. 6 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Tackling Pervasive Integrations Has Technology and
Organizational Implications
HIP
API
Management
Renovate the Platform (If You Have One)
ESB/ETL/BGS
Reshape the Organizational Model (If You Have One)
ICC Self-Service Integration

8. 7 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Key Issues
1. What will be the factors driving application leaders in charge of
integration infrastructure toward the HIP?
2. What will be the technologies that make up an HIP, and how will the
integration platform market evolve?
3. Which will be the best HIP implementation strategy: Evolution
or revolution?

9. 8 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Which Capabilities Should a Hybrid Integration
Platform Provide?
Gartner Hybrid Integration Platform Capability Framework
Deployment Models
Orchestration
Core Application and Data Integration Capabilities
Integration Scenarios Support
Communication Styles and Protocols
Prepackaged Integration ContentGovernance:
 API Policy Management
 APIs and Integration
Services Catalog
 Life Cycle Management
 Metadata Management
 Data Quality
 Tracking
 Operational Analytics
Operations:
 Administration
 Monitoring
 Management
 Security
A2A B2B Cloud Service Mobile App IoT
Role-Based User Experience
Integration Specialist UX Ad Hoc Integrator UX Citizen Integrator UX HIP Administrator UX
On-Premises CloudHybrid Embedded

10. 9 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Core HIP Technology Building Blocks (as of 2Q17)
Integration PaaS
iPaaS
Classic, On-Premises Integration Platforms
Data Integration
Tools ESB
B2B Gateway
API Management Platforms
Application
Service
Composite
Service
Data ServiceAPIM
Platform
iSaaS
Integration SaaS

11. 10 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Deployment Models
Orchestration
Core Application and Data Integration Capabilities
Integration Scenarios Support
Communication Styles and Protocols
Prepackaged Integration ContentGovernance:
 API Policy
Management
 APIs and Integration
Services Catalog
 Life Cycle Management
 Metadata Management
 Data Quality
 Tracking
 Operational Analytics
Operations:
 Administration
 Monitoring
 Management
 Security
A2A B2B Cloud Service Mobile App IoT
Role-Based User Experience
Integration Specialist UX Ad Hoc Integrator UX Citizen Integrator UX HIP Administrator UX
On-Premises CloudHybrid Embedded
How Do the Current Technology Building Blocks Map Into
the HIP Capability Framework?
Classic, On-Premises Integration Platforms Integration PaaS
API Management Platforms Integration SaaS

12. 11 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Overcrowded Provider Landscape Forces Tactical HIP
Technology Building Blocks Adoption
iSaaS Providers:
 Actian
 Adeptia
 Apiant
 Azuqua
 DBSync
 cloudHQ
 Cloudpipes
 IBM
 IFTTT
 MuleSoft
 OneSaas
 TIBCO Software
 tray.io
 Wappwolf
 Workato
 Zapier
On-Premises Application/Data Integration Providers:
 Actian
 Adeptia
 Attunity
 Axway
 Cisco
 Denodo
 Fiorano
 Fujitsu
 IBM
 Informatica
 Information Builders
 Infor
 InterSystems
 Lobster
 Magic Software Enterprises
 MuleSoft
 OpenLegacy
 Oracle
 Proplus
 Red Hat
 SAP
 SAS
 Scribe Software
 Syncsort
 Talend
 TIBCO Software
 Seeburger
 Software AG
 WSO2
iPaaS Providers:
 Actian
 Adaptris
 Attunity
 Celigo
 Cloud Elements
 Cloudreach
 Dell Boomi
 DBSync
 elastic.io
 Flowgear
 Fujitsu
 HiQ
 IBM
 IConduct
 Informatica
 Infor
 Jitterbit
 Microsoft
 Moskitos
 MuleSoft
 Oracle
 SAP
 Scribe Software
 SnapLogic
 Software AG
 Talend
 TerraSky
 TIBCO Software
 Youredi
HIP Market
API Management Providers:
 Akana
 Axway
 CA Technologies
 Google-Apigee
 IBM
 Kong
 Mashape
 MuleSoft
 Oracle
 Red Hat-3scale
 SAP
 Software AG
 TIBCO Software
 Tyk
 WSO2

13. 12 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Benefits
 Support for multiple
integration scenarios
 Flexible deployment model
 Tailored, self-service UX
 Centralized governance
and control
 Incremental approach to
implementation
 Some assembly required
 Technology immaturity
 Market volatility and fragmentation
 Organizational challenges
 Skills and industry best
practices scarcity
Implementing a Core HIP Is Not a Walk in the Park
Drawbacks

14. 13 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Key Issues
1. What will be the factors driving application leaders in charge of
integration infrastructure toward the HIP?
2. What will be the technologies that make up an HIP, and how will the
integration platform market evolve?
3. Which will be the best HIP implementation strategy: Evolution
or revolution?

15. 14 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Pervasive Integration Maturity Model
Staying on TopGetting Started Standardization
Ad Hoc
Enlightened
Systematic
Bimodal
(Systematic + Adaptive)
Self-Service
 Largely ignored
 No competency
 No methodology
 Casual sourcing
 Duplicated efforts
 Problem identified
 No responsible party
 Word-of-mouth
best practices
 Approved, support
tools, per macro
area sourcing
 Users help
identify needs
 Recognized discipline
 Integration competency
center(s) exist
 Formalized best
practices and
governance
 Formalized
sourcing policy
 Users submit
project requests
 Integration as digital
business enabler
 Integration strategy
group/single ICC
 Support for adaptive
requirements
 Shared HIP in place
 Differentiated
sourcing policies
 Users offered facilitation
 Integration embedded
into the digital culture
 Enabled, facilitated
and encouraged
self-service integration
 Shared, centrally
managed and
self-service HIP
 Self-service
integration facilitation
team in place
 Users encouraged to
tackle integration
directly; seek help
as needed

16. 15 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Case Study: Enabling Bimodal Integration at
2014
Integration Platform
Integration Approach
SAP NetWeaver PI
SAP Data Services
Systematic
HIP
SAP NetWeaver PI
SAP Data Services
MuleSoft’s Anypoint Platform
Bimodal Adaptive Platform
Enablement
(in Progress)
 Systematic and adaptive teams under director
of global business integration
 HIP (multiple, fit-for-purpose integration tools
+ API management)
 Hybrid integration solution design across
multiple technologies
 Diversified engagement models
Lesson Learned
Challenge
Business Value
 Growing number of SaaS applications
requiring fast integration and new patterns
 Drive to decentralized platform-based IT
operating model
Enabling innovation/fast time to market
 Faster integration delivery through DevOps
 12,500 systematic integration flows, 120 APIs
 10+ adaptive projects completed
Results

17. 16 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Self-ServiceIntegrationUX
Implement a Self-Service Integration "Facilitation Team"
Integration Specialists
Few Strategic
Enterprise Projects
Citizen Integrators
Integration Specialists
"Ad Hoc" Integrators
HIP
Integration Templates
Training, Support, Consulting, Help Desk
Outcome-Centered Governance

18. 17 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Mobile Apps
MBS
IoT Platform
Integration
Brokerage
HIPBusiness Process
Networks
Design the Core of Your HIP as the "Pivot" of Your Integration
Infrastructure (but Allow for Locally Optimized Exceptions)

19. 18 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
HIP Governance: One Size Does Not Fit All
 Single HIP implementation
 Centralized governance
 Multiple integration
specialist teams (BUs,
subsidiaries, geos.)
Large/Global organizations,
homogeneous businesses
Shared
 Single HIP implementation
 Centralized governance
 Centralized integration
specialists team
Midsize organizations,
semi-independent BUs
Centralized
Governance
Team
Integration
Specialist
Team
 Multiple HIP implementations
(BUs, subsidiaries, geos.)
 Federated governance
 Multiple integration
specialist teams
Large/Global organizations,
heterogeneous businesses
Federated

20. 19 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Pervasive Integration: Recommendations for IT Leaders
Plan for the Top
Unaware
Enlightened
Systematic
Bimodal
Self-Service
Time
Gartner HIP Capability Framework
Renovate the Platform
Some Assembly Required!
Pervasive
Integration
Strategy
"Ad Hoc"
Integrators
Citizen
Integrators
Delegate
Integration
Specialists
Know Your Needs

21. 20 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Recommended Gartner Research
 CIO Call to Action: Shake Up Your Integration Strategy to Enable Digital Transformation
Massimo Pezzini, Benoit J. Lheureux and Keith Guttridge (G00293850)
 How to Implement a Hybrid Integration Platform That Is Truly 'Hybrid'
Massimo Pezzini and Elizabeth Golluscio (G00317077)
 The Integrator's Dilemma: Can a Bimodal Approach Balance Integration Agility and Control?
Benoit J. Lheureux, Massimo Pezzini and Keith Guttridge (G00263194)
 Use the Integration Maturity Model to Assess and Improve Your Integration Competency
Elizabeth Golluscio, Keith Guttridge, Massimo Pezzini and Eric Thoo (G00311552)
 Predicts 2017: Pervasive Integration Is Getting Ready for Prime Time
Keith Guttridge, Massimo Pezzini and Others (G00316918)
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