1. PRESENTATION ON INDIAN
POSTAL SYSTEM
SUBMITTED TO :- SUBMITTED BY :-
MUSTAFA
Taminder mam EKTA
KARUN

2. INTRODUCTION
• The Indian Postal System was founded in
1764.
• Headquarter is situated in New Delhi.
• No. of employees are 520,191.

3. Features
• It is the largest post office system in the
world.
• Door to door service.
• Vast network with more than 155,333 post
offices.

4. Contd…
• During 2009-10, 2920 post offices were computerized
• computer hardware was upgraded in 92 post offices
• 500 post offices were modernized under Project Arrow
• 1304 Post Offices have been networked through leased
lines so far with the National Data Centre
• 5170 Post Offices have been networked through broad
band.

5. Types of service
• Mail Service
- post card
- book post
- parcel post
• Remittance service
- money order
- postal order
• Banking service
- post office saving bank account
- 5-year post office recurring deposit scheme

6. COMPETITORS
Courier services E-mail Telephones

7. CHALLENGES
• Emergence of electronic alternative.
• Presence of organised/unorganised
couriers for mail conveyence.

8. STRENGTH
• More products in comparison to SBI
• More branches, more facilities
• More employees
• More services

9. WEAKNESS
• No advertisements
• Not provide loan to consumers
• Unchanged working culture
• Lower rate of interest on deposits

10. SUGGESTION
• Job rotation policy should be adopted
• Soft skill training should b provided to the
employees
• A true and fair feedback system should b there
where each employee can put their words
without any fear
• Employees should b motivated to provide
suggestions.
• A proper dress code should be there to form
uniformity among employees

11. Contd…
• An attractive infrastructure attracts the
customers. Therefore, attention should be be
given to infrastructure.
• The Indian postal service department should
adopt an adequate promotional policy.

12. CONCLUSION
The Indian postal system needs
–Technological
–Social and
Economic
CHANGES

13. •THANK YOU