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INTRODUCTION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
WHO  AM  I? I  AM HABIT
CONFUSED CUSTOMER 1 2 3 4 5 6 5 KIRON SHARMILI JURY
SERIOUS PHARMACY STAFF GOOD MOVIE ! DAY DREAMING! I TOO LIKE FILMS.
IHL PHARMACY
STEADY & ALERT HOD
WAITING FOR ORDER
READY TO SERVE
WELCOME (SOMETIMES POOR LIGHTING)
ELEGANT INFRASTRUCTURE
FULLY DEVOTED STAFF
WORK INSTRUCTIONS
H.O.D IN ACTION
SMILING AND MOTIVATING BOSS A M B U L A N C E R A D I O L O G Y R E C E P T I O N C.R.M&PHONES P A T H O L O G Y EPAB X V I P C U S T O M E R S S U P E R I O R S
VERY PUNCTUAL  IN  AS WELL AS  OUT
PLEASE DO NOT SLEEP
HOW TO IMPROVE YOUR RELATIONS SIX  IMPORTANT WORDS
I  ADMIT  I MADE  A  MISTAKE
5 IMPORTANT WORDS YOU DID A GOOD JOB
4 IMPORTANT WORDS WHAT  IS YOUR  OPINION?
3 IMPORTANT WORDS HOW ARE YOU?
2 IMPORTANT WORDS THANK YOU
1 IMPORTANT WORD WE
THE LEAST IMPORTANT WORD I
HOW MANY  BELIEVE IN GOD?
[object Object],[object Object],[object Object],ATITHI DEVO BHAVA
WHO IS A CUSTOMER? ,[object Object],[object Object]
CUSTOMER IS THE KING
[object Object],[object Object],[object Object],[object Object]
IN REAL LIFE WHO IS A CUSTOMER? ,[object Object]
[object Object],MAHATMA GANDHI
ALWAYS ,[object Object],[object Object],[object Object],[object Object]
5. ONE SHOULD ALWAYS BE WELL MANNERED. 6.ONE SHOULD ALWAYS BE HUMBLE,POLITE AND FLEXIBLE. 7.ONE SHOULD ALWAYS TRY TO BE CHEERFUL AND HUMOUROUS AMONG OTHERS. 8.ONE SHOULD ALWAYS BE COURTEOUS WHILE CONVERSING WITH OTHERS. 9.ONE SHOULD ALWAYS SHOW INTEREST WHEN OTHERS ARE SPEAKING. 10.ONE SHOULD ALWAYS SMILE .
NEVER 1.ONE SHOULD NEVER NUMBLE WHILE SPEAKING. 2.ONE SHOULD NEVER HESITATE TO PRAISE AND COMPLIMENT OTHERS WHILE COMMUNICATING. 3.ONE SHOULD NEVER USE A WORD IN HIS CONVERSATION WITHOUT UNDERSTANDING ITS MEANING. 4.ONE SHOULD NEVER ARGUE UNNECESSARILY. 5.ONE SHOULD NEVER GIVE SARCASTIC REMARKS OR USE SUPERFLUOUS WORDS IN HIS SPEECH. 6.ONE SHOULD NEVER BECOME OVER FAMILIAR OR SHOW OVER INTIMACY. 7.ONE SHOULD NEVER BE INSINCERE OR EGOIST. 8.ONE SHOULD NEVER LIE.
IMPORTANT MAGNETIC WORDS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
RESPECT YOURSELF ,[object Object],[object Object],[object Object],[object Object]
 
CHARACTERISTICS  OF  SERVICES ,[object Object],[object Object],[object Object],[object Object]
WINNING CUSTOMER CONFIDENCE BY QUALITY SERVICES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SOLVE LIFE EQUATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
VICIOUS CIRCLE OF LIFE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TERRIBLE LIFESTYLE! ,[object Object],[object Object],[object Object]
CREATE THE ECHO OF LIFE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
YOUR PROMISE ,[object Object],[object Object],[object Object]
TODAY I WILL NOT HEAR ANYTHING BAD  . TODAY I WILL NOT SEE ANYTHING BAD .  TODAY I WILL NOT  TALK  ANYTHING BAD .
DAILY PLEDGE
 
 
 
 
 
SMILE  PLEASE
THAT'S  ALL THANK YOU

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Handle customer with smile(final)