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2 Minute steps to filing complaint in
          the consumer court

Filing a Complaint in Consumer Court             Individually or Jointly the complaint can be filed


                                                  Copy of bill as evidence of purchase.
                                                  Agreement copies, Terms of Conditions
                                                  opposite parties' letters and Copy of letters
                                                  sent to the opposite party to request for
        Obtain the documents                      rectification of fault and settlement of the
                                                  grievance.
                                                  Company Details
                                                  Copy of advertisement and catalogue that
                                                  promised the concerned goods and
                                                  services.


 Send the Personal or Legal Notice to            Details of facts, Be narrative on details,
             Company                             explain what do you expect as a outcome
                                                 and specify the timeframe.


                                                           1. Complaint
                                                           2. Affidavit
         Prepare a complaint                               3. List of documents
                                                           4. Documents
                                                           5. Vakalatnama
                                                           6. Application for injunction
                                                           (if any)
                                                           7. Application for condonation
                                                           of delay (if any)
        Download the sample                                8. Required Copies: 4 plus
             format from                                   additional copies for each
        NationalConcerns.com                               opposite party.




  >Rs 20 lakh file the complaint in your district forum.
  Rs 20 lakh and Rs 1 crore = State commission constituted in the capital cities.
  <Rs 1 crore = New Delhi, National Commission is located.




                                     Court Fee
Upto Rs.1 Lakh: NIL for those below the poverty line holding Antyodaya Anna
Yojana Cards

Upto Rs.1 Lakh : Rs.100

Above Rs.1 lakh upto Rs.5 Lakh: Rs.200

Above Rs.5 Lakhs upto Rs. 10 Lakhs : Rs.400

Above Rs.10 Lakhs upto Rs.20 Lakhs : Rs.500

Demand draft in favour of President, Consumer Disputes Redressal forum, (Name
    of) District, state or New Delhi (basis District, State or national forum)

Above Rs.20 Lakhs up to Rs. 50 Lakhs : Rs.2000 (State)

Above Rs. 50 Lakhs up to Rs. 1 Crore : Rs. 4000 (State)

Above Rs.1 Crore: Rs.5,000 (National)



                    Prepare a bank draft from a nationalized Bank to pay
                    court fee.



                    Get the complaint affidavit notarized through a notary




                        Submit the complaint and court fee to the court



                       Get the complaint reference number and date for
                                     admission hearing




                                                Case
                                              admitted




                       The court will send a notice with your complaint
                      copy to the service/goods provider asking for reply
                                        within 30 days




                                              Hearings




            You can ask for the following
               from the consumer court
         (a) removal of defects from the goods

         (b) replacement of the goods

         (c.) refund of the price paid

         (d) award of compensation for the loss or injury suffered

         (e) removal of defects or deficiencies in the services

         (f) discontinuance of unfair trade practices or restrictive trade
               practices or direction not
               to repeat them.

         (g) withdrawal of the hazardous goods from being offered for sale or

         (h) award for adequate costs




                                Court Order

      http://www.nationalconcerns.com
      Connecting People Who Care… With Concerns That Matter

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Filing complaint to consumer court

  • 1. 2 Minute steps to filing complaint in the consumer court Filing a Complaint in Consumer Court Individually or Jointly the complaint can be filed Copy of bill as evidence of purchase. Agreement copies, Terms of Conditions opposite parties' letters and Copy of letters sent to the opposite party to request for Obtain the documents rectification of fault and settlement of the grievance. Company Details Copy of advertisement and catalogue that promised the concerned goods and services. Send the Personal or Legal Notice to Details of facts, Be narrative on details, Company explain what do you expect as a outcome and specify the timeframe. 1. Complaint 2. Affidavit Prepare a complaint 3. List of documents 4. Documents 5. Vakalatnama 6. Application for injunction (if any) 7. Application for condonation of delay (if any) Download the sample 8. Required Copies: 4 plus format from additional copies for each NationalConcerns.com opposite party. >Rs 20 lakh file the complaint in your district forum. Rs 20 lakh and Rs 1 crore = State commission constituted in the capital cities. <Rs 1 crore = New Delhi, National Commission is located. Court Fee Upto Rs.1 Lakh: NIL for those below the poverty line holding Antyodaya Anna Yojana Cards Upto Rs.1 Lakh : Rs.100 Above Rs.1 lakh upto Rs.5 Lakh: Rs.200 Above Rs.5 Lakhs upto Rs. 10 Lakhs : Rs.400 Above Rs.10 Lakhs upto Rs.20 Lakhs : Rs.500 Demand draft in favour of President, Consumer Disputes Redressal forum, (Name of) District, state or New Delhi (basis District, State or national forum) Above Rs.20 Lakhs up to Rs. 50 Lakhs : Rs.2000 (State) Above Rs. 50 Lakhs up to Rs. 1 Crore : Rs. 4000 (State) Above Rs.1 Crore: Rs.5,000 (National) Prepare a bank draft from a nationalized Bank to pay court fee. Get the complaint affidavit notarized through a notary Submit the complaint and court fee to the court Get the complaint reference number and date for admission hearing Case admitted The court will send a notice with your complaint copy to the service/goods provider asking for reply within 30 days Hearings You can ask for the following from the consumer court (a) removal of defects from the goods (b) replacement of the goods (c.) refund of the price paid (d) award of compensation for the loss or injury suffered (e) removal of defects or deficiencies in the services (f) discontinuance of unfair trade practices or restrictive trade practices or direction not to repeat them. (g) withdrawal of the hazardous goods from being offered for sale or (h) award for adequate costs Court Order http://www.nationalconcerns.com Connecting People Who Care… With Concerns That Matter