A presentation to the ICAR Workshop (University of South Florida) on 'Tech Fix: How can technology help us investigate, communicate and solve climate problems and foster resilience?'. Presentation looked at social media use and how to build community disaster resilience. It showed that social media is not only a means of disaster communication but also to assist community empowerment, psychological support, building social capital (critical for disaster resilience) and for disaster-related social transformation.

1. Neil Dufty
Using Social Media to
Build Community
Disaster Resilience

2. I will cover
Social media use
What is community disaster resilience?
How can social media build community disaster resilience?
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3. Social media use
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4. Before social media
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5. Map of digital device connections
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6. Global social media use
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7. Issue 1 – Social vulnerability to disasters
Some vulnerable people are less likely to use social media:
• Older people (over 65 years)
• People with disabilities
• Lower socio-economic status
• Poorer countries
• Children
• All social media platforms banned or some banned in 25 countries
However, large increase in global social media use of 12% during COVID-19 lockdowns
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8. Issue 2 – Trust in social media
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9. What is community disaster
resilience?
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10. ‘bounce back’ vs ‘bounce forward’
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11. Building community disaster resilience
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12. How can social media build
community disaster resilience?
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13. More than a communication tool
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14. Social media can help emergency management
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15. Crowdsourcing
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16. Diffusion and exchange of learning
Example: wildfire emergency warning
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17. Diffusion and exchange of learning
Example: hurricanes, floods and storms
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18. Psychological support in disasters
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19. Psychological support in disasters
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Sentiment analysis

20. Social capital and disasters
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21. Social capital and disasters
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22. Social capital formation
Six different social media networks:
1. Polarized crowd 3. Brand clusters 5. Broadcast network
2. Tight crowd 4. Community clusters 6. Support network
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23. Communities of practice
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24. Communities of practice
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25. Post-disaster transformation
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26. Societal transformation
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27. Thank you @NeilDufty
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