NCompass Live - June 23, 2021 http://nlc.nebraska.gov/NCompassLive/ Dr. Jody Green from the Nebraska Extension in Douglas-Sarpy Counties will discuss bed bug biology and behavior. Lincoln City Library Staff, Jen Jackson and LeeAnn Sergeant, will discuss how LCL approaches the possibility of bed bugs in the library.

1. 1st
occurrence bed bugs-delete before sending
Date
Name
Address
City,State
Dear____:
On [returndate] librarystaff discoveredevidence of bedbugsinmaterials thatyou returnedto [branch].
These itemsinclude:
 {Title &author, itembarcode #, price}
[If applicable: Some itemsare still outstandingonyouraccount. To minimize furtherimpactplease returnall
materialsyoucurrentlyhave checkedouttolibrarystaff at the customerservice deskinsealedzip-topplastic
bags.Please donotreturn these itemsinourbookdrop.]
The returneditemswill be evaluated. Booksandothermaterialswillbe treatedordiscardedif we findmore
evidence of bedbugs. Youmaybe chargedfor anydamageditems.
Please notethatany additionalreturn of materials with evidence of bed bugsby you or any otherresidentat
this addresswill result in the suspension of yourlibrary borrowing privilegesuntilproof of no signsof
infestation is provided.
To minimize the potentialfordamageto library materialsyou may borrow in the future,storelibrary materials
in sealed plastic bagsorcontainerswhen notin use,away fromyourbed or upholstered furniture.Inspectthe
materialsfor evidenceof bed bugsordamagebeforereturning themto thelibrary. If any evidence or damage
is found,pleasereturn materialsto the library staff ata customerservice deskin sealed zip-top plasticbags.
Bedbugs are a community-wideissuethatmayaffectanypublicaccessbuilding,includingschools,hospitals,
office buildingsandlibraries. The LancasterCountyExtensionOffice isagreatresource for informationon
bedbugs. Forresources,please visit:lancaster.unl.edu/pest/bedbugs.shtml or
lancaster.unl.edu/pest/bedbugs/BedBug_Info-NebExt.pdf
You may alsocall the Universityof Nebraska-LincolnExtensionoffice inLancasterCountyat402-441-7180 for
additional information.
We appreciate yourcooperationinthismatter.

2. Sincerely,
LeeAnnSergeant, PublicServicesCoordinator
BennettMartinPublicLibrary
136 S.14th
St.,Lincoln,NE68508
402-441-8535 lsergeant@lincoln.ne.gov

3. 2nd occurrence bed bugs letter tosend-delete before sending
Date
Name
Address
City,State
Dear____:
On [returndate] librarystaff discoveredevidence of bedbugsinmaterialsyoureturnedto [branch] These
itemsinclude:
 {Title &author, itembarcode #, price}
[If applicable:Some itemsare still outstandingonyouraccount. To minimize furtherimpactplease returnall
materialsyoucurrentlyhave checkedouttolibrarystaff at the customerservice deskinsealedzip-topplastic
bags.Please donotreturn these itemsinourbookdrops.]
The returneditemswill be evaluated. Booksandothermaterialswillbe treated ordiscardedif we findmore
evidence of bedbugs. Youmaybe chargedfor anydamageditems.
Thisis the secondinstance of damage causedbybedbugs inmaterialsyouoranotherresidentatthisaddress
returnedtothe library. As such, your library borrowing privilegeshave beensuspendeduntil proofof
treatment isprovided.You may submit proof of treatmentvia email,mail, or in personto the branch
manager at any branch.
The followingoptionswill be consideredproof of treatment:
 A receiptorletterfroma licensedandaccreditedpestcontrol company
 A notice of treatmentfromthe residence’spropertymanager
 A reportfroma bedbugdetectingdogservice showingnodetectionof bedbugs
Althoughyourborrowingprivilegesare suspended,youstill have accesstothe library’sdigitalresources,
includingeBooksandaudiobooks,downloadable moviesandmusic,andonline databasesthroughthe library’s
website,lincolnlibraries.org.Toaccessthese resources,youwill needyourlibrarycardnumber andyour PIN.If
youneedassistance accessingthese resources,pleasecontactanylibrarybranch.
Bedbugs are a community-wideissuethatmayaffectanypublicaccessbuilding,includingschools,hospitals,
office buildingsandlibraries. The Lancaster CountyExtensionOffice isagreatresource for informationon

4. bedbugs. https://lancaster.unl.edu/pest/bedbugs.shtml or
https://lancaster.unl.edu/pest/bedbugs/BedBug_Info-NebExt.pdf
You may alsocall the Universityof Nebraska-LincolnExtensionoffice inLancasterCountyat402-441-7180 for
additional information.
We appreciate yourcooperationinthismatter.
Sincerely,
LeeAnnSergeant,PublicServicesCoordinator
BennettMartinPublicLibrary
136 S.14th
St.,Lincoln,NE68508
402-441-8535 lsergeant@lincoln.ne.gov

5. Third occurrence banningletter-delete before sending
DATE CERTIFIED MAIL
NAME
STREET ADDRESS
CITY, STATE ZIP
Dear :
Please be advised that as of (date of last return), you are banned from all buildings and property of
Lincoln City Libraries. You are banned for repeatedly returning materials infested with live bed bugs
to the Anderson Branch and Bethany Branch libraries.
For reinstatement of your privileges, you must provide proof of treatment to the Branch Manager,
Assistant Library Director, or Library Director. Proof of Treatment must be one of the following:
a. A receipt or letter from a licensed and accredited pest control company showing treatment
completed, or
b. A notice of treatment from the residence’s property manager, or
c. A report from a bed bug detecting dog service or pest control service showing there is no sign
of infestation.
The Lincoln Police Department has been notified of your being banned from all Lincoln City Libraries.
Failure to adhere to this notice will be considered trespassing resulting in the Lincoln Police
Department being called.
If you wish to appeal this banning, you shall have 10 days from receipt of this notice to appeal. You
may appeal this decision by filing with the Secretary of the Library Board a Notice of Appeal. The
Notice of Appeal shall consist of a letter stating your desire to have the Library Director’s decision
reviewed. The Notice of Appeal shall contain the address to which you wish to have future mailings
made.
Sincerely,
Pat Leach
Library Director
cc: Lincoln Police Department