SlideShare a Scribd company logo
1 of 15
Download to read offline
Intro
Why we need to build a business case, especially for these
solutions
How we can build a business case
Conclusion & Q/A
In any high-tech project
In any graph project
In any graph-enhanced fraud solution...
NO
STRONG
CASE
People are not buying into graph-enhanced fraud solutions
because
these solutions are DIVERGENTtechnologies
Convergent:
• Something you have bought
before
• You understand your
requirements
• You understand your
evaluation criteria
• You know what to expect
Divergent
• Something new, that you
have never bought before
• You may not understand
fully
• You may not know how to
evaluate / compare
• You may not know what to
expect
High-tech business interpretation of fundamental, Nobel
prize-winning behavioral scientific work by Kahneman & Tversky:
Prospect theory: how humans make
decisions under uncertainty
What would you choose?
1. a 95% chance to win
$10000
2. a 100% chance to win
$9499
What would you choose?
1. a 95% chance to loose
$10000
2. a 100% chance to loose
$9499
In times of uncertainty, people will
choose lower / undervalue uncertain rewards
choose higher / overvalue uncertain losses
Divergent Tech = Uncertain tech
3 main decision factors at play:
• p(V): the perception of Value (rewards)
• p(R): the perception of Risk (losses)
• C: the Cost (losses)
People will compare p(V) to p(R)+C
For any human being to make a decision on Divergent Technology
p(V) >> p(R)+C
NEEDS to hold true. Otherwise
NO DECISION
The p-factor: we are talking perception
We can influence perception
How we influence perception, depends on the specific question at
hand
In the case of business decisions, we need to take the uncertainty /
perception OUT OF the equation, by adding more quantitative,
objective, not-subject-to-interpretation data points
Influencing p(V):
• response times,
• speed,
• # servers,
• # cores,
• realtime vs batch,
• # people,
• # mandays,
• etc...
Influencing p(R)
• Be there for the customer,
• manage expectations,
• technical excellence,
• show how it's done,
• we've done this before,
• here's a reference,
• ...
This is what we call a BUSINESS CASE
Answers!

More Related Content

More from Neo4j

BBVA - GraphSummit Madrid - Caso de éxito en BBVA: Optimizando con grafos
BBVA - GraphSummit Madrid - Caso de éxito en BBVA: Optimizando con grafosBBVA - GraphSummit Madrid - Caso de éxito en BBVA: Optimizando con grafos
BBVA - GraphSummit Madrid - Caso de éxito en BBVA: Optimizando con grafosNeo4j
 
Graph Everywhere - Josep Taruella - Por qué Graph Data Science en tus modelos...
Graph Everywhere - Josep Taruella - Por qué Graph Data Science en tus modelos...Graph Everywhere - Josep Taruella - Por qué Graph Data Science en tus modelos...
Graph Everywhere - Josep Taruella - Por qué Graph Data Science en tus modelos...Neo4j
 
GraphSummit Madrid - Product Vision and Roadmap - Luis Salvador Neo4j
GraphSummit Madrid - Product Vision and Roadmap - Luis Salvador Neo4jGraphSummit Madrid - Product Vision and Roadmap - Luis Salvador Neo4j
GraphSummit Madrid - Product Vision and Roadmap - Luis Salvador Neo4jNeo4j
 
Neo4j_Exploring the Impact of Graph Technology on Financial Services.pdf
Neo4j_Exploring the Impact of Graph Technology on Financial Services.pdfNeo4j_Exploring the Impact of Graph Technology on Financial Services.pdf
Neo4j_Exploring the Impact of Graph Technology on Financial Services.pdfNeo4j
 
Rabobank_Exploring the Impact of Graph Technology on Financial Services.pdf
Rabobank_Exploring the Impact of Graph Technology on Financial Services.pdfRabobank_Exploring the Impact of Graph Technology on Financial Services.pdf
Rabobank_Exploring the Impact of Graph Technology on Financial Services.pdfNeo4j
 
Webinar - IA generativa e grafi Neo4j: RAG time!
Webinar - IA generativa e grafi Neo4j: RAG time!Webinar - IA generativa e grafi Neo4j: RAG time!
Webinar - IA generativa e grafi Neo4j: RAG time!Neo4j
 
IA Generativa y Grafos de Neo4j: RAG time
IA Generativa y Grafos de Neo4j: RAG timeIA Generativa y Grafos de Neo4j: RAG time
IA Generativa y Grafos de Neo4j: RAG timeNeo4j
 
Neo4j: Data Engineering for RAG (retrieval augmented generation)
Neo4j: Data Engineering for RAG (retrieval augmented generation)Neo4j: Data Engineering for RAG (retrieval augmented generation)
Neo4j: Data Engineering for RAG (retrieval augmented generation)Neo4j
 
Neo4j Graph Summit 2024 Workshop - EMEA - Breda_and_Munchen.pdf
Neo4j Graph Summit 2024 Workshop - EMEA - Breda_and_Munchen.pdfNeo4j Graph Summit 2024 Workshop - EMEA - Breda_and_Munchen.pdf
Neo4j Graph Summit 2024 Workshop - EMEA - Breda_and_Munchen.pdfNeo4j
 
Enabling GenAI Breakthroughs with Knowledge Graphs
Enabling GenAI Breakthroughs with Knowledge GraphsEnabling GenAI Breakthroughs with Knowledge Graphs
Enabling GenAI Breakthroughs with Knowledge GraphsNeo4j
 
Neo4j_Anurag Tandon_Product Vision and Roadmap.Benelux.pptx.pdf
Neo4j_Anurag Tandon_Product Vision and Roadmap.Benelux.pptx.pdfNeo4j_Anurag Tandon_Product Vision and Roadmap.Benelux.pptx.pdf
Neo4j_Anurag Tandon_Product Vision and Roadmap.Benelux.pptx.pdfNeo4j
 
Neo4j Jesus Barrasa The Art of the Possible with Graph
Neo4j Jesus Barrasa The Art of the Possible with GraphNeo4j Jesus Barrasa The Art of the Possible with Graph
Neo4j Jesus Barrasa The Art of the Possible with GraphNeo4j
 
SWIFT: Maintaining Critical Standards in the Financial Services Industry with...
SWIFT: Maintaining Critical Standards in the Financial Services Industry with...SWIFT: Maintaining Critical Standards in the Financial Services Industry with...
SWIFT: Maintaining Critical Standards in the Financial Services Industry with...Neo4j
 
Deloitte & Red Cross: Talk to your data with Knowledge-enriched Generative AI
Deloitte & Red Cross: Talk to your data with Knowledge-enriched Generative AIDeloitte & Red Cross: Talk to your data with Knowledge-enriched Generative AI
Deloitte & Red Cross: Talk to your data with Knowledge-enriched Generative AINeo4j
 
Ingka Digital: Linked Metadata by Design
Ingka Digital: Linked Metadata by DesignIngka Digital: Linked Metadata by Design
Ingka Digital: Linked Metadata by DesignNeo4j
 
Discover Neo4j Aura_ The Future of Graph Database-as-a-Service Workshop_3.13.24
Discover Neo4j Aura_ The Future of Graph Database-as-a-Service Workshop_3.13.24Discover Neo4j Aura_ The Future of Graph Database-as-a-Service Workshop_3.13.24
Discover Neo4j Aura_ The Future of Graph Database-as-a-Service Workshop_3.13.24Neo4j
 
GraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptx
GraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptxGraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptx
GraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptxNeo4j
 
Emil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptx
Emil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptxEmil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptx
Emil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptxNeo4j
 
Identification of insulin-resistance genes with Knowledge Graphs topology and...
Identification of insulin-resistance genes with Knowledge Graphs topology and...Identification of insulin-resistance genes with Knowledge Graphs topology and...
Identification of insulin-resistance genes with Knowledge Graphs topology and...Neo4j
 
Novo Nordisk's journey in developing an open-source application on Neo4j
Novo Nordisk's journey in developing an open-source application on Neo4jNovo Nordisk's journey in developing an open-source application on Neo4j
Novo Nordisk's journey in developing an open-source application on Neo4jNeo4j
 

More from Neo4j (20)

BBVA - GraphSummit Madrid - Caso de éxito en BBVA: Optimizando con grafos
BBVA - GraphSummit Madrid - Caso de éxito en BBVA: Optimizando con grafosBBVA - GraphSummit Madrid - Caso de éxito en BBVA: Optimizando con grafos
BBVA - GraphSummit Madrid - Caso de éxito en BBVA: Optimizando con grafos
 
Graph Everywhere - Josep Taruella - Por qué Graph Data Science en tus modelos...
Graph Everywhere - Josep Taruella - Por qué Graph Data Science en tus modelos...Graph Everywhere - Josep Taruella - Por qué Graph Data Science en tus modelos...
Graph Everywhere - Josep Taruella - Por qué Graph Data Science en tus modelos...
 
GraphSummit Madrid - Product Vision and Roadmap - Luis Salvador Neo4j
GraphSummit Madrid - Product Vision and Roadmap - Luis Salvador Neo4jGraphSummit Madrid - Product Vision and Roadmap - Luis Salvador Neo4j
GraphSummit Madrid - Product Vision and Roadmap - Luis Salvador Neo4j
 
Neo4j_Exploring the Impact of Graph Technology on Financial Services.pdf
Neo4j_Exploring the Impact of Graph Technology on Financial Services.pdfNeo4j_Exploring the Impact of Graph Technology on Financial Services.pdf
Neo4j_Exploring the Impact of Graph Technology on Financial Services.pdf
 
Rabobank_Exploring the Impact of Graph Technology on Financial Services.pdf
Rabobank_Exploring the Impact of Graph Technology on Financial Services.pdfRabobank_Exploring the Impact of Graph Technology on Financial Services.pdf
Rabobank_Exploring the Impact of Graph Technology on Financial Services.pdf
 
Webinar - IA generativa e grafi Neo4j: RAG time!
Webinar - IA generativa e grafi Neo4j: RAG time!Webinar - IA generativa e grafi Neo4j: RAG time!
Webinar - IA generativa e grafi Neo4j: RAG time!
 
IA Generativa y Grafos de Neo4j: RAG time
IA Generativa y Grafos de Neo4j: RAG timeIA Generativa y Grafos de Neo4j: RAG time
IA Generativa y Grafos de Neo4j: RAG time
 
Neo4j: Data Engineering for RAG (retrieval augmented generation)
Neo4j: Data Engineering for RAG (retrieval augmented generation)Neo4j: Data Engineering for RAG (retrieval augmented generation)
Neo4j: Data Engineering for RAG (retrieval augmented generation)
 
Neo4j Graph Summit 2024 Workshop - EMEA - Breda_and_Munchen.pdf
Neo4j Graph Summit 2024 Workshop - EMEA - Breda_and_Munchen.pdfNeo4j Graph Summit 2024 Workshop - EMEA - Breda_and_Munchen.pdf
Neo4j Graph Summit 2024 Workshop - EMEA - Breda_and_Munchen.pdf
 
Enabling GenAI Breakthroughs with Knowledge Graphs
Enabling GenAI Breakthroughs with Knowledge GraphsEnabling GenAI Breakthroughs with Knowledge Graphs
Enabling GenAI Breakthroughs with Knowledge Graphs
 
Neo4j_Anurag Tandon_Product Vision and Roadmap.Benelux.pptx.pdf
Neo4j_Anurag Tandon_Product Vision and Roadmap.Benelux.pptx.pdfNeo4j_Anurag Tandon_Product Vision and Roadmap.Benelux.pptx.pdf
Neo4j_Anurag Tandon_Product Vision and Roadmap.Benelux.pptx.pdf
 
Neo4j Jesus Barrasa The Art of the Possible with Graph
Neo4j Jesus Barrasa The Art of the Possible with GraphNeo4j Jesus Barrasa The Art of the Possible with Graph
Neo4j Jesus Barrasa The Art of the Possible with Graph
 
SWIFT: Maintaining Critical Standards in the Financial Services Industry with...
SWIFT: Maintaining Critical Standards in the Financial Services Industry with...SWIFT: Maintaining Critical Standards in the Financial Services Industry with...
SWIFT: Maintaining Critical Standards in the Financial Services Industry with...
 
Deloitte & Red Cross: Talk to your data with Knowledge-enriched Generative AI
Deloitte & Red Cross: Talk to your data with Knowledge-enriched Generative AIDeloitte & Red Cross: Talk to your data with Knowledge-enriched Generative AI
Deloitte & Red Cross: Talk to your data with Knowledge-enriched Generative AI
 
Ingka Digital: Linked Metadata by Design
Ingka Digital: Linked Metadata by DesignIngka Digital: Linked Metadata by Design
Ingka Digital: Linked Metadata by Design
 
Discover Neo4j Aura_ The Future of Graph Database-as-a-Service Workshop_3.13.24
Discover Neo4j Aura_ The Future of Graph Database-as-a-Service Workshop_3.13.24Discover Neo4j Aura_ The Future of Graph Database-as-a-Service Workshop_3.13.24
Discover Neo4j Aura_ The Future of Graph Database-as-a-Service Workshop_3.13.24
 
GraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptx
GraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptxGraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptx
GraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptx
 
Emil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptx
Emil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptxEmil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptx
Emil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptx
 
Identification of insulin-resistance genes with Knowledge Graphs topology and...
Identification of insulin-resistance genes with Knowledge Graphs topology and...Identification of insulin-resistance genes with Knowledge Graphs topology and...
Identification of insulin-resistance genes with Knowledge Graphs topology and...
 
Novo Nordisk's journey in developing an open-source application on Neo4j
Novo Nordisk's journey in developing an open-source application on Neo4jNovo Nordisk's journey in developing an open-source application on Neo4j
Novo Nordisk's journey in developing an open-source application on Neo4j
 

Recently uploaded

Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024The Digital Insurer
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processorsdebabhi2
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FMESafe Software
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUK Journal
 
Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024SynarionITSolutions
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century educationjfdjdjcjdnsjd
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businesspanagenda
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationRadu Cotescu
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyKhushali Kathiriya
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024The Digital Insurer
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024Rafal Los
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsJoaquim Jorge
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘RTylerCroy
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CVKhem
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodJuan lago vázquez
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAndrey Devyatkin
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityPrincipled Technologies
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobeapidays
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 

Recently uploaded (20)

Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : Uncertainty
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 

Lock Down Funding for Intelligent, Graph-enhanced Fraud Solutions

  • 1.
  • 2. Intro Why we need to build a business case, especially for these solutions How we can build a business case Conclusion & Q/A
  • 3.
  • 4. In any high-tech project In any graph project In any graph-enhanced fraud solution...
  • 6. People are not buying into graph-enhanced fraud solutions because these solutions are DIVERGENTtechnologies
  • 7. Convergent: • Something you have bought before • You understand your requirements • You understand your evaluation criteria • You know what to expect Divergent • Something new, that you have never bought before • You may not understand fully • You may not know how to evaluate / compare • You may not know what to expect
  • 8. High-tech business interpretation of fundamental, Nobel prize-winning behavioral scientific work by Kahneman & Tversky: Prospect theory: how humans make decisions under uncertainty
  • 9. What would you choose? 1. a 95% chance to win $10000 2. a 100% chance to win $9499 What would you choose? 1. a 95% chance to loose $10000 2. a 100% chance to loose $9499 In times of uncertainty, people will choose lower / undervalue uncertain rewards choose higher / overvalue uncertain losses
  • 10. Divergent Tech = Uncertain tech 3 main decision factors at play: • p(V): the perception of Value (rewards) • p(R): the perception of Risk (losses) • C: the Cost (losses) People will compare p(V) to p(R)+C
  • 11. For any human being to make a decision on Divergent Technology p(V) >> p(R)+C NEEDS to hold true. Otherwise NO DECISION
  • 12. The p-factor: we are talking perception We can influence perception How we influence perception, depends on the specific question at hand In the case of business decisions, we need to take the uncertainty / perception OUT OF the equation, by adding more quantitative, objective, not-subject-to-interpretation data points
  • 13. Influencing p(V): • response times, • speed, • # servers, • # cores, • realtime vs batch, • # people, • # mandays, • etc... Influencing p(R) • Be there for the customer, • manage expectations, • technical excellence, • show how it's done, • we've done this before, • here's a reference, • ... This is what we call a BUSINESS CASE
  • 14.