For a webinar hosted by LocallyGrown Northfield: http://locallygrownnorthfield.org/post/19283/
Audio and video from:
http://blog.e-democracy.org/posts/1001
4. 15+ years of experience “interacting’
online within and “around” government
5. Hosts 30+ Local “Issues Forums”
Mix of technology – e-mail, web,
web feeds, Facebook,Twitter
Ford Foundation-funded “Inclusive
Social Media” effort in low income,
high immigrant communities
(including Somali community in Minneapolis)
6.
7. 1.What the government lawyers don’t
scare you (officials) from using.
2.What the open government
advocates and social media mavens
want.
3.What the public expects and to which
they actually respond.
Discussion on CityCamp Exchange:
http://e-democracy.org/citycamp
8. Reaching people “where they are” via third party
social media tools versus websites you ”own”
10. April 2010 report brings fresh data:
82% of internet users (representing 61%
of all American adults) looked for
information or completed a transaction
on a government website in the 12
months preceding this survey:
48% of internet users have looked for
information about a public policy or
issue online with their local, state or
federal government
46% have looked up what services a
government agency provides
31% use online platforms such as
blogs, social networking sites,
email, online video or text
messaging to get government
information
23% participate in the online debate
around government policies or issues
Agree or disagree on
impact of social media
in government
11. April 2010 report
further reports: 21% who feel
government posting on
Facebook,Twitter very
important:
17%Whites
31%African-American
33% Hispanic
18% College Educated
30%W/O High School
Degree
12.
13. Use of
Twitter
during
San
Bruno
gas fire in California #sanbrunofire
Tweeting assisted by nearby San
Carlos gov that usedTwitter actively
More: http://www.socialtimes.com/2010/09/san-bruno-fire/
22. Ongoing v. time-limited
Recruit, recruit, recruit
Expectations - Describe space
accurately – who is LISTENING
Facilitate – First person is best
“Seed andWeed” – Actively share
information and address problems in
dialogue.
23. Santa Cruz –
UserVoice was
time-limited
example … now
generates error,
gather lessons
when you can
ParticipateDB.or
g – Excellent
listing of projects
and tools
24. Stillwater,
MN page has
10,000 friends
(over 50% of
local
residents)
Citizen-run,
what about
government?
25. Be the government that connects
with people.
Help your government get it.
26. Conclusion …
It is time for both
government and
elected officials to
connect with their
citizens where they
“are” online and not
wait for them to
come to you.
27.
28. http://e-democracy.org/sunshine
20+ Government 2.0 Reports Linked
Earn Five “Suns,” 25 Draft Indicators
Drafting guide for national League ofWomenVoters
Representation
Decision-Making
Information
Engagement
Online Features
29. UsingTechnology to Build Community
In-Depth Webinar, Podcast:
http://e-democracy.org/webinars
CityCamp – Local Gov 2.0 meet Citizens
2.0
http://citycamp.com
http://e-democracy.org/citycamp - Forum
30. #edem – General e-democracy
#opengov – Open Government
#gov20 – Government 2.0
#opendata – Open Data
#hyperlocal – Local News
#citycamp – Local mix of everything
above
31. Steven Clift
clift@e-democracy.org
@democracy onTwitter
+1-612-234-7072
netclift – on Skype
Links
http://blog.e-democracy.org
http://e-democracy.org/p3
http://stevenclift.com
Slides also available from:
http://www.slideshare.net/netclift