Tools for Designing an Exceptional Organization Join Michelle Neujahr as she motivates attendees to take charge and begin building an exceptional organization right now! This program is designed to help individuals at any level take action by using the tools in the “Exceptional Organization Tool Box”. These tools are designed to get rid of dysfunctional behavior, create new organizational habits and engage others in the process. Attendees will be challenged to strategize, energize and mobilize their efforts to make an immediate and lasting impact in their organization.

1. Inspiring Excellence in Others
Strategies for Building Better Professional Relationships

2. INSPIRE
… fill (someone) with
the urge or ability to
do or feel
something,
especially to do
something creative

3. EXCELLENCE
…the quality of being
outstanding or
extremely good

4. PUSH THE BUTTON
• Admit the need
• Accept the work
• Commit to ACTION
Are you ready?

5. Better Relationships
• What do I control?
• What must I let go of?
• What are my top three
strengths?
• What do I know to be
true?

6. SELF ASSESSMENT
• Ask the tough questions
• Identify growth areas
• Get accountable
• Develop new habits

7. DEALING WITH DIFFICULT PEOPLE
 Acknowledge
 Focus on strengths
 Set boundaries
 Let go of past
 Get help

8. ENGAGE
…occupy, attract, or
involve (someone's
interest or attention)

9. RELATIONSHIP ENGAGMENT TOOLBOX
 BE engaged
 Focus on the other person
 Be a good listener
 DO NOT GOSSIP
 Smile 
 Tell the truth
 Address small issues
 Pay attention to the
nonverbal
 Focus on what is RIGHT
 Slow down
 Give me 3
 Ask before giving
feedback
 Meet outside the office
 Plan surprises
 Ask questions
 Be the bigger person

10. RELATIONSHIP ENGAGMENT TOOLBOX
 PAUSE
 Hold stand up meetings
 Be consistent
 Make friends at work
 Show up early
 Share the why
 Give recognition
 Communicate
 Volunteer
 Set goals
 Get training
 Give APPLAUSE
 Create a positive
workspace
 Ask for input
 Set aside time to work on
 Be authentic

11. Michelle Neujahr
Motivational Speaker/Business Coach
www.michelleneujahr.com