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The Key Points We Are Going To Make Today
The Brief…

         Does exposure to advertising in
      The Daily Mail or The Mail On Sunday
    influence the way a person subsequently
                searches online?
Methodology



                        Read the DM / TMOS for                                      Asked to go online for c.20
                        c.15 minutes – asked in                                     minutes and search for a
                        particular to read the travel                               holiday / short break OR
                        OR finance sections                                         personal finance products




                                  Asked to go online for c.15
                                  minutes and search for a
                                  holiday / short break OR
                                  personal finance products



                Subsequent interviews were undertaken with respondents after a further 7 days
Source: Independent research conducted by River Research
Observed And Recorded Browsing Behaviour




Source: Independent research conducted by River Research
What We Were Looking For - ‘Hits’


                                     A Nationwide advertisement
                                     appears in The Mail On Sunday




                                                                       If Mail readers have more
                                                                     than Non-readers, it would suggest
                                       Respondent goes to
                                                                          that advertising in The Mail
                                       the Nationwide website                      influences
                                                                       their online browsing behaviour

Source: Independent research conducted by River Research
of all Mail readers

of an advertiser who had
            in that day’s
The Mail Drives Online Browsing Behaviour – Fact!
                    % of respondents with ‘Hits’

                   50%
                                                                      Advertising in The Mail is an effective
                                                                         driver of traffic to your website



                                                                   Readers are           more likely to go to
                                                           15%      the website of an advertiser featured in
                                                                          The Mail than Non-readers



              Mail readers                           Non-readers


Source: Independent research conducted by River Research
Inspiring Visits To A Broader Range Of Brands

Non-readers ‘Hits’ tended to be                            Mail readers ‘Hits’ were a mix of
   big, well-known brands                                     big and specialist brands




                      Advertising in The Mail encourages readers to go to a
                       mixture of big brand websites and those they were
                       unaware of or were not previously front of mind –



Source: Independent research conducted by River Research
The DMA Has Similar Quantitative Findings


               52% of measured response
                      to insert and
                 door drop campaigns
                      went online

     The Insert Council and the D2D Council measured response to 3 million
    advertising items delivered directly to consumers, across 5 clients and 11
  different distribution methods. On average, across the campaigns, 52% of the
             response measured went online in this quantitative study.
Why Did Readers Visit These Websites?

                                                                                               It was mentioned in
Well… there was an ad                                                                             the newspaper
  in the Newspaper                                         What was said in the paper looked
                                                            quite interesting, and I wanted
                                                                     to give it a try




                                                             The Mail sometimes brings up
                                                                  something different



Source: Independent research conducted by River Research


  Source: Independent research conducted by River Research
Mail readers are much
   more likely to go



than use a search engine
The Mail Driving Direct-To-Brand ‘Hits’


           Direct visits to
       branded websites:                                   29%                  19%
 (as % of all the different
 websites visited in total)



                                      Mail readers are much more likely to go

                                     than use a search engine
                       (e.g. generically searching for “cheap holiday deals”)

Source: Independent research conducted by River Research
Users Don’t Always End Up At Their Intended Sites
     User wants to look online for
   holiday / personal finance product

                Do they have                               Do they know                      Is the web
                 a brand or
                                        Y                    the web
                                                                                    Y       address easy
                                                                                                               Y
                deal in mind?                               address?                         to type in?

                         N                                        N                                  N
                                                                                                                    User types in web
             Goes to Google and                                                          Goes to Google and
                                                                                                                   address directly into
              types in generic                                                           types in brand name
                                                                                                                      address bar
                search term

                                                                                            Google auto
                Google auto                                                               complete kicks in,
              complete kicks in,                                                          user may change
              user may change                                                                 direction
                  direction
                                                                                            Will Google        N
                                                                                           showpromoted
                                                                                               ads?
                                    Clicks on website              Clicks on another
     Clicks on Google                                                                                 Y
       promoted ad         OR      they have heard of      OR     Google result within
                                   before / already use           1st page of results          Is user
                                                                                            susceptible to
                                                                                            other offers?      N
                         Arrive at Google-
                                                                                                      Y
                                                                                            User clicks on
                         inspired website                                                                            Arrive at pre-
                                                                                          alternative search
                                                                                                result             planned website


Source: Independent research conducted by River Research
Consumers Love To Use Search Engines

   Search engines feel                                              Search engines feel


Perception that SEs                                             Google is well known
are unbiased                                                    and trusted
Perception that SEs                                             SEs will guide you if you
will be comprehensive                    Google usually gives   don’t know the right web     I use Google for
and can lead to the                       me more options       address                         everything
cheapest deals                                                  SEs are a legitimiser –
It feels like you’ve                                            perception that SE
done it yourself                                                results are ‘good’ results




   Source: Independent research conducted by River Research
But SEs May Not Be A Friend To All Advertisers




Source: Independent research conducted by River Research
The Mail provides a valued & trusted ad environment

         The Online world =                                      The Mail =


                           Endless /                                          Anodyne
                         Overwhelming
                                                    Manageable




   Treasures to
                                                                                  Directed
     be found                           Go in any
                                        direction
                                                    Safe
                  Potential
                  dangers                                                       Limited


   Go your own                     Need a guide                  Trusted
       way
Trusted More Than…
                      of Mail readers trust it to provide them with reliable information,
                                      even more than the BBC
                                                                      69%
                      82%
                                                                                     41%




                      55%                                                          74%

                                                           74%
                                      40%



Source: Mylife BMRB
Reading The Mail
  doesn’t just have an
 impact on             ,
but also on
Prolonged Effect On Purchase Behaviour




                                                of Mail           of Mail readers
                                      readers did further   went on to purchase
                                      research following    a product or service
                                         the interview        advertised (Non-
                                     (Non-readers: 25%)         readers: 0%)




Source: Independent research conducted by River Research
The Key Points We Are Going To Make Today
Mail as digital activator

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Mail as digital activator

  • 1.
  • 2. The Key Points We Are Going To Make Today
  • 3. The Brief… Does exposure to advertising in The Daily Mail or The Mail On Sunday influence the way a person subsequently searches online?
  • 4. Methodology Read the DM / TMOS for Asked to go online for c.20 c.15 minutes – asked in minutes and search for a particular to read the travel holiday / short break OR OR finance sections personal finance products Asked to go online for c.15 minutes and search for a holiday / short break OR personal finance products Subsequent interviews were undertaken with respondents after a further 7 days Source: Independent research conducted by River Research
  • 5. Observed And Recorded Browsing Behaviour Source: Independent research conducted by River Research
  • 6. What We Were Looking For - ‘Hits’ A Nationwide advertisement appears in The Mail On Sunday If Mail readers have more than Non-readers, it would suggest Respondent goes to that advertising in The Mail the Nationwide website influences their online browsing behaviour Source: Independent research conducted by River Research
  • 7.
  • 8. of all Mail readers of an advertiser who had in that day’s
  • 9. The Mail Drives Online Browsing Behaviour – Fact! % of respondents with ‘Hits’ 50% Advertising in The Mail is an effective driver of traffic to your website Readers are more likely to go to 15% the website of an advertiser featured in The Mail than Non-readers Mail readers Non-readers Source: Independent research conducted by River Research
  • 10. Inspiring Visits To A Broader Range Of Brands Non-readers ‘Hits’ tended to be Mail readers ‘Hits’ were a mix of big, well-known brands big and specialist brands Advertising in The Mail encourages readers to go to a mixture of big brand websites and those they were unaware of or were not previously front of mind – Source: Independent research conducted by River Research
  • 11. The DMA Has Similar Quantitative Findings 52% of measured response to insert and door drop campaigns went online The Insert Council and the D2D Council measured response to 3 million advertising items delivered directly to consumers, across 5 clients and 11 different distribution methods. On average, across the campaigns, 52% of the response measured went online in this quantitative study.
  • 12. Why Did Readers Visit These Websites? It was mentioned in Well… there was an ad the newspaper in the Newspaper What was said in the paper looked quite interesting, and I wanted to give it a try The Mail sometimes brings up something different Source: Independent research conducted by River Research Source: Independent research conducted by River Research
  • 13. Mail readers are much more likely to go than use a search engine
  • 14. The Mail Driving Direct-To-Brand ‘Hits’ Direct visits to branded websites: 29% 19% (as % of all the different websites visited in total) Mail readers are much more likely to go than use a search engine (e.g. generically searching for “cheap holiday deals”) Source: Independent research conducted by River Research
  • 15.
  • 16. Users Don’t Always End Up At Their Intended Sites User wants to look online for holiday / personal finance product Do they have Do they know Is the web a brand or Y the web Y address easy Y deal in mind? address? to type in? N N N User types in web Goes to Google and Goes to Google and address directly into types in generic types in brand name address bar search term Google auto Google auto complete kicks in, complete kicks in, user may change user may change direction direction Will Google N showpromoted ads? Clicks on website Clicks on another Clicks on Google Y promoted ad OR they have heard of OR Google result within before / already use 1st page of results Is user susceptible to other offers? N Arrive at Google- Y User clicks on inspired website Arrive at pre- alternative search result planned website Source: Independent research conducted by River Research
  • 17. Consumers Love To Use Search Engines Search engines feel Search engines feel Perception that SEs Google is well known are unbiased and trusted Perception that SEs SEs will guide you if you will be comprehensive Google usually gives don’t know the right web I use Google for and can lead to the me more options address everything cheapest deals SEs are a legitimiser – It feels like you’ve perception that SE done it yourself results are ‘good’ results Source: Independent research conducted by River Research
  • 18. But SEs May Not Be A Friend To All Advertisers Source: Independent research conducted by River Research
  • 19. The Mail provides a valued & trusted ad environment The Online world = The Mail = Endless / Anodyne Overwhelming Manageable Treasures to Directed be found Go in any direction Safe Potential dangers Limited Go your own Need a guide Trusted way
  • 20. Trusted More Than… of Mail readers trust it to provide them with reliable information, even more than the BBC 69% 82% 41% 55% 74% 74% 40% Source: Mylife BMRB
  • 21. Reading The Mail doesn’t just have an impact on , but also on
  • 22. Prolonged Effect On Purchase Behaviour of Mail of Mail readers readers did further went on to purchase research following a product or service the interview advertised (Non- (Non-readers: 25%) readers: 0%) Source: Independent research conducted by River Research
  • 23. The Key Points We Are Going To Make Today