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Niall McKeown
@niallmckeown

© 2016 all rights reserved Ion Technologies LTD
Top 5
Digital Transformation
Strategy Myths
The word “digital” is a synonym for the pace of change
that’s occurring in today’s world, driven by the rapid
adoption of technology.
“Transformation” in this context is: How an organisation is
built to change, innovate and reinvent rather than simply
enhance and support the traditional methods.
WHAT IS DIGITAL TRANSFORMATION?
Strategy creates competitive advantage
People and a culture of innovation sustains it
Technology & Communications is the means
by which it is delivered
WHAT WE BELIEVE
MYTH #1 IMPROVING IT
SYSTEMS IS DIGITAL
TRANSFORMATION
MYTH #1 DIGITAL TRANSFORMATION IS ABOUT TECHNOLOGY
“Digital transformation is fundamentally not about
technology but about strategy. Although it may
require upgrading your IT architecture, the more
important upgrade is to your strategic thinking.”
The Digital Transformation Playbook:
Rethink Your Business for the Digital Age (Columbia Business School Publishing)
MYTH #2 IMPROVING
OPERATIONS IS STRATEGIC
DIGITAL TRANSFORMATION
MYTH #2 IMPROVING OPERATIONS IS
STRATEGIC DIGITAL TRANSFORMATION
MYTH #2 IMPROVING OPERATIONS IS
STRATEGIC DIGITAL TRANSFORMATION
“Strategy is about organisational change”
The opening line of “What is strategy” Published HBR 1996
MYTH #2 IMPROVING OPERATIONS IS
STRATEGIC DIGITAL TRANSFORMATION
MYTH #3 IMPROVING DIGITAL
MARKETING IS DIGITAL
TRANSFORMATION
DIGITAL
TRANSFORMATION
COMMUNICATION
Communications
Leadership
TECHNOLOGY
Rapid

Solution

Builders
LEADERSHIP
Leading Step

Change
MYTH #3 IMPROVING DIGITAL MARKETING IS DIGITAL TRANSFORMATION
MYTH #4 ALL DIGITAL
TRANSFORMATION
STRATEGIES ARE GOOD
STRATEGIES
MYTH #4 ALL DIGITAL TRANSFORMATION
STRATEGIES ARE GOOD STRATEGIES
“Strategy comes from identifying one or two critical
issues in the situation – the pivotal points that can
multiply the effectiveness of effort – then focusing
and concentrating action and resources on them”
MYTH #4 ALL DIGITAL TRANSFORMATION
STRATEGIES ARE GOOD STRATEGIES
Strategy Kernel
Diagnosis
Coherent
Action
Guiding

Policy
Incoherent 

Action
MYTH #4 ALL DIGITAL TRANSFORMATION
STRATEGIES ARE GOOD STRATEGIES
MYTH #5 AGILE, LEAN, SPRINT, PORTERS
5 FORCES, PESTEL…CREATE DIGITAL
TRANSFORMATION STRATEGIES
MYTH #5 AGILE, LEAN, SPRINT, PORTERS 5 FORCES,
PESTEL…CREATE DIGITAL TRANSFORMATION STRATEGIES
D
efining
N
ew


Com
petitive
AdvantageTesting
Assum
ptions
Creating
Solutions
D
elivering
Technology
MYTH #5 AGILE, LEAN, SPRINT, PORTERS 5 FORCES,
PESTEL…CREATE DIGITAL TRANSFORMATION STRATEGIES
Exclusive
Niche
or limited Audience Mass MarketMainstream
Warm
(Comforted)
Mild
(Informed)
Cold 

(Rational)
Customer 

Volume
How Customer Perceives 

Your Business
6
5 7
3
1
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot
(Passionate)
DIGITAL TRANSFORMATION JOURNEY PLANNER
Exclusive
Niche
or limited Audience Mass MarketMainstream
Warm
(Comforted)
Mild
(Informed)
Cold 

(Rational)
Customer 

Volume
How Customer Perceives 

Your Business
6
5 7
3
1
2 4
8
PrimeAuthority
AttentionAdvocacy
All Media
Bought MediaOwned Media
Earned Media
Hot
(Passionate)
Start Here >
< Destination
DATA DRIVEN STRATEGY CREATION
7 PRINCIPLES OF DIGITAL BUSINESS STRATEGY
DIGITAL TRANSFORMATION FRAMEWORK
4
5 6 7
3
$
1
?
2
7 PRINCIPLES
Know
yourself
ResourcesMarketplaceCustomers
Market
position
Engine
of growth Tactics
Yourself
Customer
Market
Resources
Diagnosis
Strategic Ambition
Competitors
Proposition
Force=ma
Volume Time
Talent
Cash
1 3
2 4
Task
Intent
Unique Value Proposition
DATA PROVIDING EVIDENCE OF COMPETITIVE ADVANTAGE
Yourself
Customer
Market
Resources
Diagnosis
Strategic Ambition
Unique Value Proposition
Competitors
Proposition
Force=ma
Volume Time
Talent
Cash
1 3
2 4
Mile Marker Projects Tasks
Task
Intent
✓
✓
✓
⎋
⎅ ⎆
⎈ ⌘
⎙ ⌰
⍾ ⍵
⍟
⎃ ⌮ ⎂
⎃ ⌭ ⎃
⎃ ⌮ ⎂
⎃ ⌭ ⎃
⎃ ⌮ ⎂
⎃ ⌭ ⎃
⎃ ⌮ ⎂
⎃ ⌭ ⎃
🕒
👤
$
Niall McKeown
@niallmckeown

© 2016 all rights reserved Ion Technologies LTD
Top 5
Digital Transformation
Strategy Myths

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Top 5 Digital Transformation Strategy Myths