1. Social Enabler
for XPages
http://socialenabler.openntf.org
Philippe Riand, Niklas Heidloff
05/02/11
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2. Content
Introduction
Goals of the OpenNTF project
Technologies
IBM Social Business Toolkit
Current functionality of Social Enabler project
Scenarios
References
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3. Content
Introduction
Goals of the OpenNTF project
Technologies
IBM Social Business Toolkit
Current functionality of Social Enabler project
Scenarios
References
3
4. Introduction
People are connected more than ever blurring the line between business
and private life
Information is scattered more than ever, within enterprises and in public
social networks, within on premise systems and on the cloud
As a result there are new requirements for technologies to integrate and
interoperate between heterogenous systems
This deck shows ideas how to address these new requirements using
XPages and the IBM Social Business Toolkit based on industry standards
This deck as well as the OpenNTF project Social Enabler are work in
progress at this time
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5. Content
Introduction
Goals of the OpenNTF project
Technologies
IBM Social Business Toolkit
Current functionality of Social Enabler project
Scenarios
References
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6. Goals of the OpenNTF Project
Get feedback from the community
Identify XPages requirements for new social functionality
Show strategic direction
Provide some of the new functionality as open source to receive early
feedback from developers
Disclaimer
The IBM® Social Business Toolkit is only available as test version on Greenhouse. It is not
part of any IBM product yet.
The code on OpenNTF is not production ready, not officially supported by IBM and it will
change.
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7. Goals of the OpenNTF Project
XPages controls
Ready to use components
– Community members, activity lists...
– Access to external networks (Facebook like...)
XPages gadgets
Projecting existing XPages as OpenSocial gadgets
Support for the embedded experience
Easy to use APIs
Java and JavaScript bindings to the Social Business Toolkit APIs
– Creating new entries in the activity stream
– Accessing Profiles, Communities, Activities...
New data sources dealing with REST services, with pre-built capability for Connections and
external services
– Pluggable authentication mechanisms including OAuth, SSO...
Simple actions
– Creating a new Community, Activity...
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8. Goals of the OpenNTF Project
Social APIs
Seamless access to user Profiles coming from multiple sources
– IBM Connections®, Facebook...
– Single, unique API for the application developer
– Automatic data caching for better performance
Social APIs with identity mapping
Framework for creating custom REST services
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9. Content
Introduction
Goals of the OpenNTF project
Technologies
IBM Social Business Toolkit
Current functionality of Social Enabler project
Scenarios
References
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10. Technologies based on Standards
HTML5
REST
JSON
OAuth
Activity Streams
OpenSocial
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14. Content
Introduction
Goals of the OpenNTF project
Technologies
IBM Social Business Toolkit
Current functionality of Social Enabler project
Scenarios
References
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15. IBM Social Business Toolkit
The IBM Social Business Toolkit is a new cross-product
integration with the Lotus Social Business portfolio and
extensibility toolkit for developers.
Initially, the IBM Social Business Toolkit delivers a set of
tools that enable developers to publish and retrieve
events to the activity stream.
The toolkit further enables cloud deployability, open
standards-based APIs to consume, produce, and use
events, a configurable adapter framework for consuming
existing external content, filtering capabilities, and
enhanced administrative features for better security.
In the future, the toolkit will expand to include
extensibility areas such as share box, embedded
experiences, and more.
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16. IBM Social Business Toolkit
Applications
OpenSocial Other OpenSocial
APIs REST APIs Gadgets Public APIs
REST
Specific APIs IBM Social Business Toolkit APIs
IBM Core Modules, IBM & Partners Value-added Modules
X Y Z Business
modules
X Y Z
Internal APIs
Platform specific
APIs APIs APIs APIs
APIs
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17. API Test Application
https://greenhouse.lotus.com/vulcan/shindig/client/testAPI.jsp
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19. Content
Introduction
Goals of the OpenNTF project
Technologies
IBM Social Business Toolkit
Current functionality of Social Enabler project
Scenarios
References
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25. Content
Introduction
Goals of the OpenNTF project
Technologies
IBM® Social Business Toolkit
Current functionality of Social Enabler project
Scenarios
References
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26. Scenarios
Lead manager application
Utilizes SBT, Connections, LotusLive
Hiring workflow
Utilizes Twitter, Facebook, SBT, Connections
Personal website
Utilizes Facebook, Twitter, YouTube, etc.
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27. Lead Manager Application
This is a sample application for the fictional ZetaBank company's CRM
application
It had been initially developed as a 'classic' Notes/Domino application, and
then moved to XPages
The XPages application is out since 2009
It doesn't use the XPages extension library
It aggregates data from multiple sources
The base version is available freely on OpenNTF:
http://www.openntf.org/p/Lead%20Manager%20X
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28. Work in Context with other People
Create a community per customer
Add the people interested by a particular customer
Share documents, resources... related to a customer
Create activities per deal
Track the actions and resources associated with a deal
Create this activity as part of the customer community
Start or use a community/activity
right from the application
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29. Share Resources With a Customer
Share documents with the customer
Technical information on the deal
Proposals
...
Use the file API to share resources on the cloud
Use LotusLive APIs
Easily retrieve track information in the LeadManager UI
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30. Notify a User When an Event Happens
Publish events happening in the application to the Activity Stream
Synchronously, when the event happens
Asynchronously, from an agent, when an action has to be taken
Let a user choose the events he is interested by
Filter on companies
Filter on events: customer changes, lead changed...
Display the event in context using the embedded experience
Display an XPages gadget in the activity stream showing either the customer or the event
Send an email
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31. Find Information on People
For internal members - employees
Display the people business card when a user is displayed
Go to the member profile
Look for profiles working on similar leads
– Search similar leads and the access the people in the community
For external members – customer contacts
Find related information on the public network
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32. Communicate with People
Start instant messaging conversation
Add presence awareness to the user names
Add Sametime chat capability using the ST proxy
Send an email within the context of a company/lead
Create the email with some data pre-added
Setup meetings on the fly, with the interested people
Send calendar invitations using the Social Mail Gadget
Create the Sametime meeting room, if needed
Allow instant meeting and screen sharing
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33. Collaborative Editing Experience
Collaborative editing experience
Work on a contract with other people
Leverage LotusLive Symphony for concurrent editing
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34. Hiring Worklow
A classic hiring workflow can be improved by using social techniques
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35. Hiring Workflow
Post job opening to company pages on Facebook, LinkedIn, etc.
Vice versa consolidate comments to the postings back in the workflow
system UI
Twitter regularly/on scheduled basis about open jobs
Vice versa consolidate replies to the postings back in the workflow system
UI
Agent collects a summary of information found in the internet (e.g.
Facebook, blogs, etc) about candidates
Create a Connections activity to define collaboratively the job description
and/or to discuss which candidate to take
Via Connections profiles find similar jobs within the organisation, check
what they earn before making offer 35
36. Personal Website
Allow Facebook comments and likes
Share blogs and websites
Manually
Automatic/background
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37. Personal Website
Upload to and embed pictures from Flickr
Upload to and embed videos from YouTube
Upload to and embed slides from SlideShare
Embed widgets (e.g. latest entries) from Twitter, Facebook, YouTube, etc.
on the personal website
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38. Personal Website
Visitors can rate any page
Visitors can like any page
Visitors can comment on any page
There are views/sitemaps to filter pages by these criteria
Website provides widgets with updates from this website
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39. References
OpenNTF project: http://socialenabler.openntf.org
IBM Social Business Toolkit wiki: http://www-10.lotus.com/ldd/
appdevwiki.nsf
API Test Application: https://greenhouse.lotus.com/vulcan/shindig/client/
testAPI.jsp
Embedded Experience: https://greenhouse.lotus.com/activitystream/
Oauth: http://oauth.net
OpenSocial: http://opensocial.org
Activity Streams: http://activitystrea.ms
Niklas Heidloff's blog: http://heidloff.net
Lead manager base application: http://www.openntf.org/p/Lead%
20Manager%20X
Lead manager article: http://www-10.lotus.com/ldd/ddwiki.nsf/dx/
lead_manager_x_overview.htm
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